M
9/11 tour
James was awesome! He did a great job!!
Private All Access 9/11 Ground Zero including Tour, Museum and Observatory
+4 photos
At a glance
- Duration
- 4h 30min
- Price from
- $300 / person
- Location
- New York City
- Rating
- 5.0 / 5 · 66 reviews
- Languages
- EN
- Group
- Private
- Cancellation
- Free cancellation up to 24 hours before
- Confirmation
- Within 24h
- Ticket
- Mobile or paper ticket accepted
- Operator
- ExperienceFirst
- Meeting point
- We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.
Description
ExperienceFirst offers a private, top-rated walking tour of Ground Zero, providing an opportunity to reflect on the events of September 11th. Led by a local guide, gain a personal perspective on the day's heroism and tragedy. Explore Ground Zero and the 9/11 Memorial before visiting the 9/11 Museum with included admission. Listen to firsthand accounts and stories, and witness the impressive man-made waterfalls, a poignant tribute. This tour is a solemn and meaningful experience, allowing for quiet contemplation.
Schedule & prices
- Runs
- Mon, Wed, Thu, Fri, Sat, and Sun
- Start times
- 7 times a day, 9:00 AM–3:00 PM
- Next available
- Wed, Oct 21
- Adult (ages 6+)
- $300
Prices are per person when two book together; a solo traveller pays $480.
Larger groups pay less per person.
From the operator’s live schedule on Viator, checked Oct 18.
Tour Options
Itinerary
St. Paul's Chapel
We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use.
The Oculus
Visit this grand entrance to the WTC Transportation Hub
The National 9/11 Memorial & Museum
Guests will have exclusive skip the line entrance to the 911 Museum.
One World Observatory
This panoramic observation deck is a marvel of engineering and architecture.
What's included
Included
Timed entry to the 9/11 Museum
Narrated walking tour
One World Observatory Entry (self-guided)
9/11 Museum Entry (self-guided)
Private guide with a personal connection to 9/11
Not included
Gratuities
Traveller Ratings
Reviews collected by Viator and Tripadvisor
5.0
66 reviews
How it compares in New York City
- Rated higher than 78% of 878 reviewed tours in New York City
- Price unchanged over the last 16 days
Excurgo comparison of 2,430 Viator tours, recalculated daily.
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- There is airport-style security screening at both the 9/11 Museum and One World Observatory. All bags are subject to search.
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does this tour take?
Private All Access 9/11 Ground Zero including Tour, Museum and Observatory lasts about 4h 30min. The itinerary has 4 stops.
How much does this tour cost?
Prices start at $300 per person for this New York City experience, booked through Viator with the price shown before checkout. That is the per-person price when two book together; a solo traveller pays $480. There is 1 booking option, so the final price depends on the option you choose.
What days does this tour run?
According to the operator’s current schedule, it runs on Mondays, Wednesdays, Thursdays, Fridays, Saturdays, and Sundays, with 7 departures a day between 9:00 AM and 3:00 PM.
Can I cancel this tour for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Where does the tour start?
The meeting point is We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand. Hotel pickup is not part of this experience.
What languages is this tour offered in?
The experience is available in EN.
Is this a private or a group tour?
It is a private experience: only your party takes part. Up to 15 travellers can book together.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller
Is the tour wheelchair accessible?
Wheelchair accessible All areas and surfaces are wheelchair accessible
Will my booking be confirmed immediately?
Confirmation is sent by the operator within 24 hours of booking.
Is this tour worth it?
Travellers rate it 5.0 out of 5 across 66 reviews on Viator and Tripadvisor; it is run by ExperienceFirst.
Reviews(66)
Reviews collected by Viator and Tripadvisor
8
Good experience
I would recommend this experience, we had a tour with Ray who was incredibly knowledgeable, museum entry and also entry to the observatory. Each part of the trip was really interesting and we learnt lots from our guide.
T
Paul’s the best!
Great 911 tour with our guide, Paul. Highly recommended!
3
Never forget.
It is a very eye opening experience. I visited with my 22 years old daugther and realized that the new generation does not fully know or understand how this change the world. She started searching information.
L
Moving learning experience!
Jaclyn did an outstanding job! Loved the experience and her personal take on it all. She was so thorough but very engaging too.
S
Excellent private tour
Jim was an awesome guide! Shared so many personal stories and perspectives. Very knowledgeable and personable. Obviously a somber and emotional experience, but we thoroughly enjoyed our time with Jim as our private guide.
D
Great tour, fully recommended!
Rob was the best guide we could have asked for! The tour was super insightful and emotional, thank you very much for this great experience!
J
From Solemn Silence to Scenic Stops — A Meaningful Expanded Journey
Very personable and concise trip. Lots of intimate tips we used after the tour was over which ended up being an expanded adventure in itself. Jimmy was great. Enjoyed his company.
V
Awe inspiring!
Awe-inspiring! Having not been to NYC since 1962, I’d never been to what is ground zero. Meaghan verbally painted pictures of the buildings and how it looked so clearly I could. See everything in my mind. Then, after a 90-minute private tour, we entered the museum where we barely scratched the surface of everything offered there. We topped the tour off by going to One World Observatory. Not on the tour, was O’Haras Bar one block south op Fire Station. It’s worthy of a tour itself as its walls are adorned with patches from during fire and military patches worldwide. There are over 2,000 patches.
M
9/11 Tour
Meghan Sara was knowledgeable and entertaining. Thoroughly enjoyed our tour. Would highly recommend this tour as it gives you an extra insight into the events.
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|---|---|---|---|---|
| Private All Access 9/11 Ground Zero including Tour, Museum and Observatory | 4h 30min | 5.0 (66) | $300 | |
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| New York Private 9/11 Memorial Tour with Optional Museum Ticket | 2–4 hours | 4.9 (286) | $190 | View |
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from$300
5.0(66) Free cancellation