Viator · Private tour

Private All Access 9/11 Ground Zero including Tour, Museum and Observatory

5.0(63)New York City1 hour
VIATOR4.6(5)TRIPADVISOR5.0(58)

Description

ExperienceFirst offers a private, top-rated walking tour of Ground Zero, providing an opportunity to reflect on the events of September 11th. Led by a local guide, gain a personal perspective on the day's heroism and tragedy. Explore Ground Zero and the 9/11 Memorial before visiting the 9/11 Museum with included admission. Listen to firsthand accounts and stories, and witness the impressive man-made waterfalls, a poignant tribute. This tour is a solemn and meaningful experience, allowing for quiet contemplation.

Tour Options

All Access

Itinerary

15 min

We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use.

15 min

Visit this grand entrance to the WTC Transportation Hub

Admission included120 min

Guests will have exclusive skip the line entrance to the 911 Museum.

Admission included60 min

This panoramic observation deck is a marvel of engineering and architecture.

Highlights

Timed entry to the 9/11 Museum
Narrated walking tour
One World Observatory Entry (self-guided)
9/11 Museum Entry (self-guided)
Private guide with a personal connection to 9/11

What's included

Included
Timed entry to the 9/11 Museum
Narrated walking tour
One World Observatory Entry (self-guided)
9/11 Museum Entry (self-guided)
Private guide with a personal connection to 9/11
Not included
Gratuities

Traveller Ratings

5.0
63 reviews
5
62
4
0
3
1
2
0
1
0

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • There is airport-style security screening at both the 9/11 Museum and One World Observatory. All bags are subject to search.

Reviews(63)

3
355brendalizr
June 18, 2026
Never forget.

It is a very eye opening experience. I visited with my 22 years old daugther and realized that the new generation does not fully know or understand how this change the world. She started searching information.

L
LynnKinn
September 22, 2025
Moving learning experience!

Jaclyn did an outstanding job! Loved the experience and her personal take on it all. She was so thorough but very engaging too.

S
sueeU7876CO
August 7, 2025
Excellent private tour

Jim was an awesome guide! Shared so many personal stories and perspectives. Very knowledgeable and personable. Obviously a somber and emotional experience, but we thoroughly enjoyed our time with Jim as our private guide.

D
Denitza F
August 5, 2025
Great tour, fully recommended!

Rob was the best guide we could have asked for! The tour was super insightful and emotional, thank you very much for this great experience!

J
Jeffery_B
July 22, 2025
From Solemn Silence to Scenic Stops — A Meaningful Expanded Journey

Very personable and concise trip. Lots of intimate tips we used after the tour was over which ended up being an expanded adventure in itself. Jimmy was great. Enjoyed his company.

V
virginiad434
July 14, 2025
Awe inspiring!

Awe-inspiring! Having not been to NYC since 1962, I’d never been to what is ground zero. Meaghan verbally painted pictures of the buildings and how it looked so clearly I could. See everything in my mind. Then, after a 90-minute private tour, we entered the museum where we barely scratched the surface of everything offered there. We topped the tour off by going to One World Observatory. Not on the tour, was O’Haras Bar one block south op Fire Station. It’s worthy of a tour itself as its walls are adorned with patches from during fire and military patches worldwide. There are over 2,000 patches.

M
marieg0304
July 13, 2025
9/11 Tour

Meghan Sara was knowledgeable and entertaining. Thoroughly enjoyed our tour. Would highly recommend this tour as it gives you an extra insight into the events.

M
melissamN2152NX
June 23, 2025
Would do it AGAIN!

Helene had a book of very descript and educational photography that helped us see what was once there. Learned sooooo much and covered a lot. Touching and heartfelt descriptions and a wealth of historical knowledge!!!

H
hayleya216
June 21, 2025
Informative and enjoyable experience!

Alice was so much fun and gave us so much information. We felt more knowledgeable entering the museum after spending time on her tour first. We loved our tour with Alice and would highly recommend! We used Experience First for the 9-11 tour as well as the Statue of Liberty and both experiences were wonderful. It was a breeze doing the 9-11 museum and One World Trade Center observation deck afterwards with our tickets that were included.

E
enshari
June 7, 2025
Take the tour you’ll enjoy it

David was a great guide. We even had a teenager with us and David kept his attention. I loved the back stories. The grounds are beautiful. I’m so glad we took the tour. Both the museum and observatory are worth it too