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We're here to help before, during, and after your trip.

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Send us your question and we'll reply within a few hours.

support@excurgo.com

Response Time

We typically respond within 2–4 hours, around the clock.

FAQ

Find quick answers to the most common questions.

View FAQ

Need Help With a Booking?

Excurgo helps you discover tours and activities. Bookings are completed on Viator.com. If you have questions about an existing booking — cancellations, changes, or vouchers — please contact Viator's support team directly, as they have full access to your booking details.

Viator Help Centre →

Common Topics

How do I book a tour?

Find a tour on Excurgo, click "Book Now", and you'll be taken to Viator to complete your booking securely.

Are prices shown in real time?

Yes. Tour prices are fetched live from Viator and may change. The final price is confirmed at the time of booking on Viator.

What languages is the site available in?

Excurgo is available in English, German (Deutsch), French (Français), and Spanish (Español). Use the language selector in the top navigation.

Which currencies are supported?

You can view prices in USD, EUR, GBP, AUD, CAD, JPY, CHF, SEK, NOK, DKK, and RUB. Select your currency in the top navigation.

I found incorrect information on a listing. What should I do?

Tour details are provided by Viator. For inaccuracies, please contact us and we'll look into it.

Still have a question? Email us or check the full FAQ.