Tours/New York City/9/11 Memorial Tour with Optional Museum and One World Access
Viator · group up to 22 pax

9/11 Memorial Tour with Optional Museum and One World Access

5.0(841)New York City1 hour
VIATOR4.5(24)TRIPADVISOR5.0(817)

Description

Explore Ground Zero and the 9/11 Memorial on a powerful guided tour that brings history to life. Hear firsthand stories of resilience and heroism. Walk past St. Paul’s Chapel, visit the FDNY 10 House, see the Survivor Tree, and stand by the 9/11 Memorial Pools where the Twin Towers once stood with a professional friendly local NYC tour guide. Optional access to the 9/11 Museum and One World Observatory included—explore powerful exhibits and take in breathtaking views from the top of One World Trade Center.

Tour Options

Full Access Tour
  • Tour, Museum, and One World: Enjoy seamless access to both 9/11 Museum and One World Observatory right after your guided tour of the memorial.
Tour with One World Access
  • One World Observatory Access: Take in panoramic views of NYC from the tallest observation deck in the Western Hemisphere.
Tour with Museum Access
  • Museum Access Included: Visit the 9/11 Museum after to explore powerful exhibits and artifacts.
Tour Only
  • Memorial Tour Only: This option does NOT include entry tickets to 9/11 Museum or One World Observatory.

Itinerary

Pass by

Your tour begins at the corner of Warren Street and Broadway, near City Hall Subway Station (R & W lines). Your guide will introduce the history of the area and set the stage for your journey through Ground Zero.

10 min

See the historic St. Paul’s Chapel, which served as a refuge for first responders after 9/11. Your guide will explain its vital role in the aftermath and how it became a place of healing and support.

5 min

Visit FDNY 10 House, home to the firefighters who were among the first to respond to the attacks. See the 9/11 Memorial Wall, honoring the fallen firefighters who sacrificed their lives.

10 min

See the striking design of the Oculus, a transportation hub and shopping center that symbolizes rebirth of the World Trade Center. Learn how it was built to replace the destroyed PATH station and its deeper significance in the city's recovery.

5 min

See and stand beneath One World Trade Center (Freedom Tower) and hear about its construction, design, and symbolism as the tallest building in the Western Hemisphere.

Admission included15 min

Pay tribute at the twin reflecting pools, located in the footprints of the Twin Towers. Your guide will share the history of the memorial, its design, and the significance of the inscribed names.

5 min

See the Survivor Tree, a Callery pear tree that withstood the destruction of 9/11 and became a symbol of resilience. Your guide will explain its miraculous survival and journey back to Ground Zero.

Admission included90 min

Travelers who select the Tour + Museum or Full Access options, will continue the experience with seamless access to 9/11 Museum on a self-guided tour. Explore exhibits featuring artifacts, personal stories, and multimedia presentations that offer a deeper understanding of the day’s events and its aftermath.

Admission included90 min

Travelers who have chosen the Tour + One World Observatory or Full Access options, will enjoy a seamless access to the observation deck located on top of the tallest building in the Western Hemisphere.

Highlights

One World Observatory Access (if option is selected)
Stories of Heroism & Resilience
Expert NYC Tour Guide
9/11 Museum Access (if option selected)
Ground Zero & 9/11 Memorial Guided Tour

What's included

Included
One World Observatory Access (if option is selected)
Stories of Heroism & Resilience
Expert NYC Tour Guide
9/11 Museum Access (if option selected)
Ground Zero & 9/11 Memorial Guided Tour
Not included
Gratuities
Tour Guide inside the Museum or Observatory

Traveller Ratings

5.0
841 reviews
5
824
4
13
3
2
2
0
1
2

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels

Reviews(841)

I
inbals2023
August 19, 2026
10/10, highly recommended

Jim Quinn, our guide, was wonderful and knowledgeable. The tour was fascinating and we highly recommend it.

1 people found this helpful
Operator response

Thank you so much for the wonderful review! We’re thrilled to hear that Jim Quinn made your experience both fascinating and informative. We truly appreciate the 10/10 recommendation and are glad you chose to explore this important part of New York with us!

R
R3382WWmariee
August 18, 2026
Great guide, underwhelming destinations

Our guide Fred was terrific. He shared his account of living in manhattan on 9/11. His stories were heartfelt and completely made our experience worthwhile. The 9/11 museum was underwhelming. There were remnants of the building, an odd assortment of items owned by those killed, and photos of missing persons posters & a video and descriptions of each victim. I had hoped to get more of a sense of what it actually was like on that day for New Yorkers. Fred provided some of that. The one World Trade Center tour was a lot of flash, not much substance. Too much waiting to get to see what we came for. They worked too hard to justify the expense of a simple observation deck. Skip it.

R
riks877
August 18, 2026
Goosebumps

Fantastic tour with Jim Q. It was emotional and fantastic at the same time.

1 people found this helpful
Operator response

Thank you for sharing your experience with us. We’re glad to hear Jim Q. provided a meaningful and memorable tour. We truly appreciate your kind words and are grateful you chose to experience this important part of New York with us.

T
T1847CVjulieh
August 18, 2026
911 memorial guided walk

Jim Quinn our guide was fabulous. Very knowledgeable and made everyone feel welcome.

1 people found this helpful
Operator response

Thank you for the wonderful review! We’re so glad to hear that Jim made everyone feel welcome while sharing his knowledge. We truly appreciate you joining us and hope to see you again in New York!

E
edouardr149
August 18, 2026
Memorial

Jim quinn was excellent and very interesting

1 people found this helpful
Operator response

Thank you for your kind review! We’re delighted to hear that Jim made the experience interesting and memorable. We truly appreciate you joining us and hope to see you again in New York!

R
roussele982
August 18, 2026
Twin towers tour

Serious, moving delivery, likable character

Operator response

Thank you so much for your kind review! We’re glad you appreciated the thoughtful and moving presentation, as well as our guide’s friendly personality. We truly appreciate you joining us and hope to welcome you again in New York!

T
TKB1967
August 18, 2026
Very Emotional

Brilliant and very Informative. Our guide was Jim Quinn

1 people found this helpful
Operator response

Thank you for your thoughtful review. We’re glad to hear that Jim made the tour both informative and meaningful. We truly appreciate you joining us and hope to welcome you back to New York in the future!

S
S6083WUdanielw
August 18, 2026
Tour around the memorial grounds

Jim Q really good tour guide a really moving experience

1 people found this helpful
Operator response

Thank you for sharing your experience with us. We’re glad to hear that Jim made the tour meaningful and that you found the experience moving. We truly appreciate you joining us.

D
danieljG6527BP
August 18, 2026
Jim Q. Was great

Jim q. Was great and delivered the information with the reverence this memorial deserves.

1 people found this helpful
Operator response

Thank you for sharing your kind words. We’re so glad to hear that Jim guided your experience with the care and respect the memorial deserves. We truly appreciate you joining us and hope to see you again in New York!

5
52christyl
August 17, 2026
Awesome!

Great info! We are buoyed it and we learned a lot

Operator response

Thank you for your kind review! We’re so glad you enjoyed the tour and learned a lot along the way. It was a pleasure sharing this meaningful part of New York with you, and we truly appreciate you joining us!

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