Paris Airport Transfers - Private Car

They confirmed my reservation and then never showed up to pick me up at the airport. I reached out via their WhatsApp contact and through Viator and received no response. I will be filing to get my money back.

Never showed up. O pant state we were not on there schedule, even though I had received a confirmation email & text the day before. We ending up wasting 1 1/2 hours attempting to locate a text them without being resolved. We ending up just hiring a cab at the airport who was wonderful a less expensive. The next day I did get an email that the fees charge would be refunded. Satisfied in the end result however very frustrating after a long flight to not have a ride to your hotel.

Excellent way to get from CDG into Paris. Met outside baggage claim and driver did good job of navigating Paris traffic.

Our plane was late in arriving, and customs took longer than expected, but the driver waited patiently for us. He was very professional, polite, and pleasant the entire trip. This was a very good experience and I will definitely book other Viator airport transfers in the future.

Great service. Very reliable. Highly recommend this service. I used this service to transport my 20 something daughter who was traveling alone. Very safe and easy.

Steve waiting as we got our luggage. He helped us with our luggage. The car was superb. We were delivered to the address safely and in comfort. Highly recommend this car service.

Unfortunately not as advertised. I think these people saw it was 2 women traveling alone and figured they could pull one on us. What resulted was a scary experience where I was in a foreign country in the dark and picked up by a random guy in a hoodie who happened to have my name, and who drove us to our destination in a rusty Toyota where I was unable to get a license plate or name for. I'm 99% sure these people contracted out an uber driver who was available and paid him half what we paid and pocketed the rest. They did give us half of our money back after I complained which I appreciate but I want others to know how annoying this experience was. Did we safely make it to our destination? Yes. Was it a private car? Yes. Did they pick us up on time? Yes. The experience is what they advertised technically, but I am wondering how accurate these reviews are. I even thought, am I being trafficked? Are we going to be taken to a random location instead? Should I call the police? I was telling people back home where we were and the description of the car. It was not OK and I was pretty upset about it. I would have rather this company refund me the money and say "hey we messed up, the driver isn't available, just take a taxi". The man was very nice, couldn't speak much English but he could tell we weren't comfortable and asked if we were ok. Next time I will go to Paris in a taxi as they are professionally managed and there is a flat fee to and from the airport. Lesson learned in all aspects, never going into a car of a stranger I don't know and just trust local infrastructure.

Never was given instructions of where to meet driver. But we found him after several text. Car was nice as was the driver.

Parfait! Perfect! Efficient - professional- fast - easy- driver personable. Nice car and smooth ride. Will use again! Merci!!

Professional and on time car service. Driver made sure to put luggage in trunk and offer water and let us know Wi-Fi was available during the drive.