Mtskheta, Gori and Uplistsikhe Day Tour from Tbilisi

This is by far the worst trip with Viator I have ever been on. It is not to do with what we saw, but the organisation and treatment we received. We arrived at our pick up point well on time, checked in and were told to wait. When our van hadn’t arrived 15 minutes after its expected time I was dismissively told it was actually a later time. It finally arrived 30 mins late. We took the last two seats so now there was no seat for the guide who had to stand and kept pushing into the seat my friend was sitting in, making her extremely uncomfortable. When she complained he essentially said if she didn’t like it she could get off the bus. He then ignored us totally for the rest of the day. He treated the group like babies dictating rules. Not, ‘please make sure you are back at the van on time’, but, ‘be there or we leave without you.’Fair enough but I t was the way it was said. Another time he said, meet HERE not THERE, pointing to a spot a few yards away or THERE pointing to another place a few yards away, and then waited for us somewhere else. Of course we could find him easily it was just arrogant behaviour. The trip description needs to say that the climb at the caves is long and steep. While doable for most people, older people with bad backs or knees may definitely find it hard. Proper footwear is essential. It was supposed to be an 8 hour trip. It was more than 10. Not traffic related. The final straw was when we returned to Tbilisi and we were told we would not be dropped off where we got on. We yelled, and in the end he reluctantly took us back to our original meeting point. Viator needs to make sure there are sufficient seats for everyone including the guide. If they are late people should be informed, not dismissed and lied to. Guides should be well trained in politeness to their group. And obviously every person should be dropped off at the same place they started the trip.

Beautiful scenery, overall good experience as the monasteries were breathtaking and the cave city is something definitely worth seeing in the trip. Overall the trip was very good - just one small complaint. The guide, while kind and enthusiastic, his English was a bit challenging to understand for a non-native speaker. He spoke quickly and with a relatively heavy accent, making it tough for us to follow the stories.

If your someone who would love to stroll around monasteries, museums and caves, this tour is just for you. Uplistsikhe Caves is really a breathtaking sight. Amazing Wonders. Thank you team for a wonderfull experience.

Took this tour to Mtskheta, Gori, and Uplistsikhe with Tranquil Holidays, and it was fantastic! Our guide, Anni, was exceptional—her passion for the history and culture of these places made the experience even more enriching. The itinerary was well-organized, giving us plenty of time to explore each location. Tranquil Holidays did an excellent job in ensuring a smooth and enjoyable trip. I highly recommend this tour and give it a well-deserved 5-star rating!"