A
No show
No communication from guide, guide didn’t answer phone or messages, no tickets available to collect as guide did not show up
Florence travel guide: tickets, best time & real costs
Florence Giotto's Bell Tower and Cathedral with Audio Guide App
+5 photos
At a glance
- Duration
- 3 days
- Price from
- $46 / person
- Location
- Florence, Italy
- Rating
- 2.5 / 5 · 6 reviews
- Languages
- DE, RU, CMN, JA
- Group
- 1–15 pax
- Cancellation
- Free cancellation up to 24 hours before
- Confirmation
- Instant
- Ticket
- Mobile or paper ticket accepted
- Operator
- Bayroutes
Description
Enjoy faster access to the Florence Duomo Complex and Giotto's Bell Tower Climb to the top of the tower for panoramic views of the city of Florence Admire the hexagonal panels inspired by Genesis as you begin your climb See the Lozenges, a creation of popular Italian architect Andrea Pisano
Schedule & prices
- Runs
- Every day
- Start times
- 16 times a day, 10:00 AM–5:30 PM
- Next available
- Thu, Oct 15
- Adult (ages 18+)
- $46
- Youth (ages 5–17)
- $17
- Infant (ages 0–4)
- Free
From the operator’s live schedule on Viator, checked Oct 14.
Tour Options
Itinerary
Campanile di Giotto
Giotto’s Bell Tower, one of the most prominent representations of Florentine architecture. On the journey, the monument presents beautiful pieces of art from prominent architects. At the top of the tower, discover unparalleled panoramic views of the city.
Cathedral of Santa Maria del Fiore
Begin your climb with a view of the hexagonal panels inspired by Genesis. As you continue your journey, see the Lozenges, a creation of popular Italian architect Andrea Pisano. Your climb will conclude with the last three levels, a feat in symmetry by Francesco Talenti, known for his influence on architecture in Florence. Continue your visit to explore the Florence Cathedral, also known as the Cathedral of Santa Maria del Fiore. Your ticket also includes entry to the cathedral crypt and baptistery.
Explore the Florence Cathedral, also known as the Cathedral of Santa Maria del Fiore. Your ticket also includes entry to the cathedral crypt and baptistery.
What's included
Included
AUDIO GUIDE APP
Not included
LIVE PROFESSIONAL GUIDE
Traveller Ratings
Reviews collected by Viator and Tripadvisor
2.5
6 reviews
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does this tour take?
Florence Giotto's Bell Tower and Cathedral with Audio Guide App lasts about 3 days. The itinerary has 3 stops.
How much does this tour cost?
Prices start at $46 per person for this Florence experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
What days does this tour run?
According to the operator’s current schedule, it runs every day, with 16 departures a day between 10:00 AM and 5:30 PM.
Can I cancel this tour for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
What languages is this tour offered in?
The experience is available in DE, RU, CMN, JA, EN, IT, FR, ES.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller
Is the tour wheelchair accessible?
Wheelchair accessible Transportation options are wheelchair accessible
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is this tour worth it?
Travellers rate it 2.5 out of 5 across 6 reviews on Viator and Tripadvisor; it is run by Bayroutes.
Reviews(6)
Reviews collected by Viator and Tripadvisor
L
Guild a no show
Guide didn't show up. We had to call the office who got hold of the tour guild. He said he would take us later, but we had built our schedule around set time. Book directly from doumo, cheaper and less frustrating.
8
Frankly not to book
Up to 6 emails per day from you for a month... A disaster.... Once in Florence again emails in English, we are French and do not speak English... 1 hour before the visit of the Duomo, change of schedule with a call in English, which we did not understand anything... Rendezvous for this visit, completely imprecise, a route of the fighter to find... Audioguide, on mobile (it was not specified at the reservation) impossible to download... I will never book with you...
Operator response
Dear Guest, We sincerely apologize for any inconvenience you experienced during your visit. However, we would like to clarify a few important points for better understanding. All our communications are conducted through the official Viator channels, as per policy. We cannot predict or determine the native language of each traveler, and since English is the most commonly used international language, it serves as the standard medium for travel-related communication worldwide. Regarding communication, our team attempted to reach you several times via email and phone, but unfortunately, the calls were rejected, and even on the day of the experience, our ground staff tried contacting you but were blocked. As for the audio guide, detailed instructions to download the POP Guide app were sent to your registered email well before the experience—not at the last moment or at the meeting location. The meeting point address was also clearly mentioned on your booking voucher, and our staff were present there assisting other guests at the same time. For future travels, we kindly suggest responding to official emails or calls and maintaining a basic understanding of English, as it can greatly help avoid any confusion and ensure a smooth experience rather than limiting communication to one language. Thank you for your understanding. Warm regards, Chris Merrin Co-Founder Bayroutes
P
Worth a visit!
The palace is wonderful but the audio guide is unclear both in terms of directions and in terms of clearly linking it to one place. A numbering system would fix this. You WILL lose track and then you don’t know if you are ahead or behind the audio.
J
Sites worth visiting but communication from Tripadvisor/local operator was woeful
The actual sites we visited were good and interesting. However poor communication spoiled the experience. We booked this trip weeks in advance for 11:30am and arranged the rest of our day accordingly. We were told to expect instructions at least two hours in advance. In fact we got a text 90 minutes before our planned allotted time advising a revised time of 13:30hrs. We were also told we would need earphones but this was too late as we had left our hotel. The audio guide is apparently on an app you have to download on your phone. We queued up for the Baptistry for some time to be told we should have first used a bag drop so had to deposit bags and queue again. No representative present just a phone call saying information sent. Could have been much better with improved communication.
U
Visit to the cathedral of Florence with climb to the bell tower and baptistery
It all went very well. On the day of the experience I was contacted and sent me afterwards by whatsapp the tickets and all the information.
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| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
| Florence Giotto's Bell Tower and Cathedral with Audio Guide App | 3 days | 2.5 (6) | $46 | |
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 Giotto Bell Tower and Cathedral Entry Tickets | 3 days | 4.4 (7) | $40 | View |
 Florence Duomo Complex, Giotto Bell Tower Entry Ticket with Audio | 4–5 hours | 2.5 (11) | $41 | View |
 Florence Duomo & Bell Tower: Skip-the-Line with Audio Guide | 1 hour | 3.5 (57) | $46 | View |
 Giotto Pass Complete Duomo Experience from the Bell Tower | 1 hour | 1.0 (1) | $46 | View |
from$46
2.5(6) Free cancellation