We had a fantastic day visiting Auschwitz and the Salt Mines. Our driver, Daniel, was brilliant from start to finish — so friendly and helpful. He picked us up from our hotel exactly at the time we were told he would, with the collection time confirmed to us 24 hours before, which made everything so easy and stress-free.
Auschwitz was a very eye-opening and emotional experience, but one we felt was definitely worth doing. We didn’t realise before that there were two different parts to the visit, so that was something we weren’t expecting, but it was really interesting and gave us a lot to take in and reflect on.
The Salt Mines were also great and something different, although be prepared for a LOT of walking and stairs. It was a very long day overall, especially being on your feet for so long, but we honestly feel it was completely worth doing both on the same day.
Doing both in one day meant we could make the most of our holiday and still have the rest of our trip to enjoy other things around Kraków. We’d definitely recommend the experience, especially if you want to see and experience as much as possible during your stay!
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Mary_J
September 14, 2026 · via Viator
Good day
Auschwitz is a very moving place. Our guide Mary was excellent. We were given headsets so we could all hear her. Be prepared for walking and some stairs if you have mobility issues. It’s a somber experience but one that you should do if you are in Poland. The salt mine was also good. Again, be prepared to go down many steps and some walking. There is a small elevator to the top at the end. You’ll get another headset here so you can hear the guide. The tour was well run between the two places. We did not order the box lunch and just brought food with us to eat between the two stops.
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Deborah_C
September 14, 2026 · via Viator
The tour of Auschwitz is...
The tour of Auschwitz is heartbreaking however the guides historical knowledge is excellent. The Salt Mine tour was much more lighthearted and the tour guide knowledgeable
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U1622TUadeled
July 4, 2026 · via Tripadvisor
Fantastic moving informative day
Yes it was wonderful
Driver was on time
Driver friendly and helpful
The lunch that was organised was lovely.
The guide at Auschwitz was great and informative and respectful we could hear him well. At Birkenau it would have been helpful to have ear pieces to hear the guide but this is the only suggestion we would say
A fantastic day and would highly recommend for all
事業者からの返答
Thank you for your kind words! We’re so pleased that everything—from your hotel pickup to the guided visit at Auschwitz-Birkenau Memorial and Museum—met your expectations. It was our pleasure to be part of your journey, and we truly appreciate your recommendation.
#VisitAuschwitz #AuschwitzMemorial #KrakowExperience #DiscoverPoland #HistoryTour #TravelKrakow
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8925lenac
June 22, 2026 · via Tripadvisor
Reliable, dependable, Trust worthy tour operator
A positive experience from pick up to drop off. Tour to Auschwitz was excellent w/guide from site. Our trip to the Salt Mine was long but informative w/guides from site.
Lunch was provided for for additional fee, but was totally worth it as we didn’t have time to stop, & be looking for a restaurant to sit & eat.
Communication w/Krakow Discovery was seamless. I’d highly recommend this tour to anyone.
事業者からの返答
Thank you for sharing your experience! We’re delighted that your Auschwitz-Birkenau and Wieliczka Salt Mine Tour from Krakow was enjoyable from start to finish.
We’re glad our smooth transportation, clear communication, and organization helped make your day stress-free. We appreciate your feedback about the lunch option — it’s a convenient solution during this full-day tour when time is limited.
Thank you for recommending Krakow Discovery. We hope to welcome you again on another unforgettable journey in Poland!
#AuschwitzTour #WieliczkaSaltMine #KrakowTours #PolandTravel #DiscoverKrakow #KrakowDiscovery
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Lynne_M
June 1, 2026 · via Viator
Transport was brilliant,...
Transport was brilliant, on time, communication great, clean. Auschwich was moving, incredible, organised everything we thought it would be and more.
The salt mines was not for us, lots of steps, walking and boring
事業者からの返答
Thanks for your feedback! We’re really glad the transport was reliable, on time, and clean, and that Auschwitz was such a moving experience.
As for the salt mines – we understand that the amount of steps and walking isn’t for everyone, and we’ll try to make this clearer for future bookings.
Thanks again for your honest review and safe travels!
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brunoh959
April 30, 2026 · via Tripadvisor
Very informative and fascinating trip
We booked this tour with a private chauffeur, and it turned out to be an outstanding experience from start to finish. Our driver, Marek, picked us up at our hotel right on time. He was friendly, spoke excellent English, and made the one‑hour drives to both Auschwitz and the Wieliczka Salt Mine genuinely enjoyable. Along the way he shared insights about the places we were visiting, Polish traditions, and things to see in the region.
At Auschwitz, we joined a group of about 15 people with an excellent guide. The tour was deeply informative and conveyed the gravity of the site’s dark history with respect and clarity. Afterward, we continued to Birkenau, where the same guide led us through the grounds of the camp where the largest mass murder of the war took place. It was a powerful and important visit.
The only small issue came when we arrived at the Salt Mine around lunchtime. We had only about 25 minutes to eat, which felt a bit rushed. Thankfully, Marek quickly pointed us to a place where we could grab food fast, but an extra half hour would have made it more relaxed.
The Salt Mine tour itself was exceptional. We’ve visited caves before, but this was by far the most impressive underground experience we’ve ever had. Our guide, Margaret, was fantastic—knowledgeable, engaging, and full of stories about the mine’s historical significance. The vast underground halls and sculptures were truly breathtaking.
After the tour, Marek drove us back to our hotel with plenty of time left in the afternoon to enjoy a stroll through Krakow.
We highly recommend this tour to anyone visiting Krakow. It’s a full day, but incredibly well worth it.
事業者からの返答
Thank you for your fantastic review! 😊
We’re very happy to hear that your Auschwitz-Birkenau & Wieliczka Salt Mine Tour from Krakow was a positive experience from pickup to drop-off. 🚐✨ We’re glad you enjoyed the professional guides, smooth organization, and easy communication with our team.
We appreciate your kind words about the lunch option 🥪 — on a full-day tour, it’s a convenient way to save time and enjoy the experience without worrying about finding a restaurant.
Thank you for choosing Krakow Discovery and for recommending us to other travelers! 🙏 We hope to see you again in Poland. 🇵🇱
#AuschwitzTour #WieliczkaSaltMine #KrakowTours #PolandTravel #KrakowDiscovery #DiscoverPoland
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Frances B
April 10, 2026 · via Tripadvisor
A 'must do' experience
The Auschwitz part of this day was a tour we felt was necessary to do. We chose to couple it with the Salt Mine visit as a way of striking a balance given we were on holiday. We had excellent communication from the tour organiser and driver the day before the trip. On the morning of the trip we were picked up puntually by our courteous driver, Bartek. Arriving at Auschwitz, Bartek told us exactly where to be and when and everything went smoothly. The guide within Auschwitz was informative and set the right tone. What can you say about it? Harrowing, emotional,sobering. At the end of that part of the day there is a very short break and you are then taken to Birkenau. We had taken the optional packed lunch arranged in advance by the driver (order the day before). I would highly recommend this not only for convenience but also because it was very good in terms of items- fresh sandwich, fresh fruit etc, and good value. You would not have had time to go anywhere else to get anything except perhaps a drink from the vending machine. At Birkenau you rejoin the same bigger group with guide to go round. After that it is a 1 hour 20min approx drive to the salt mines. Again on arrival, Bartek's instructions were clear and helpful. The Salt Mine is fantastic. Be aware that while there is thankfully, a lift at the end to bring you back to the surface, there are a significant amount of steps to go down and the tour is conducted at a reasonably brisk pace. It is truly magnificent and well worth seeing. There is a short break in the middle of the tour while down the Mine. On leaving the mines we were then taken back to our original pickup point in Krakow. Bartek was a super driver and got us to all the right places in perfect time.
事業者からの返答
Thank you for sharing your experience! 😊
We’re pleased to hear that your Auschwitz-Birkenau Tour from Krakow went smoothly from the first pickup to the final drop-off. 🚐 We’re happy that our organization, communication, and the visit with the museum guide helped make this important journey comfortable and meaningful.
Thank you for trusting Krakow Discovery and for your recommendation. 🙏🇵🇱
#AuschwitzTour #AuschwitzBirkenau #KrakowExperience #PolandTravel #KrakowDiscovery
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Andrew_W
April 9, 2026 · via Viator
Incredible Tour, But Not for the Faint-Hearted (or Unfit)
This tour was one of the most powerful and memorable experiences of our trip to Poland. Visiting the concentration camps was incredibly emotional and confronting, but also deeply important. The guides handled the history with great respect and knowledge, allowing time to reflect while ensuring we truly understood the significance of what we were seeing. It’s not an easy experience, but it’s one I believe everyone should have at least once.
In contrast, the visit to the salt mines was fascinating and almost surreal. The sheer scale of the underground chambers, intricate carvings, and chapels carved entirely from salt were absolutely breathtaking. It was a perfect balance to the heaviness of the earlier part of the day.
The tour was very well organised, transport was comfortable, and everything ran smoothly. A long day, but incredibly worthwhile.
That said, be prepared—it involves a lot of walking at both sites. The descent into the salt mine is quite full-on, with a significant number of steps. If your fitness level isn’t great, I wouldn’t recommend doing both in the same tour, as it can be quite physically demanding.
Highly recommend for anyone wanting a deeper understanding of Poland’s history and culture.
事業者からの返答
Thank you for sharing your experience! 😊
We’re happy to hear that your Auschwitz-Birkenau & Wieliczka Salt Mine Tour from Krakow was well organized from pickup to drop-off. 🚐✨ We’re glad you enjoyed the informative museum guides, smooth transportation, and the unique atmosphere of both these incredible Polish landmarks.
Thank you for choosing Krakow Discovery and for recommending our tour to other travelers. 🙏🇵🇱
#AuschwitzTour #WieliczkaSaltMine #KrakowTours #PolandTravel #KrakowDiscovery
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kelly_c
April 2, 2026 · via Viator
A very jam packed day and...
A very jam packed day and each of our tour guides were extremely knowledgeable! I would definitely recommend this trip!
事業者からの返答
Thank you for your wonderful review! 😊
We’re happy that your Auschwitz-Birkenau Tour from Krakow was a smooth and memorable experience. 🚐✨ We appreciate your kind words about our communication, punctual pickup, and the knowledgeable museum guide who made this important visit meaningful.
Thank you for choosing Krakow Discovery and recommending us! 🙏🇵🇱
#AuschwitzTour #AuschwitzBirkenau #KrakowTours #PolandTravel #KrakowDiscovery