Promt pick up by the nicest man everything was perfect
事業者からの返答
Thank you so much for your wonderful review! We are delighted to hear that your pick-up was prompt, your driver was so friendly, and that everything ran perfectly for your visit. We truly appreciate your kind feedback!
M
Mark_O
September 4, 2026 · via Viator
Beautiful, sad, emotional
Visits to the concentration camp exhibits were deeply moving and heavy, offering a sobering look at the scale of Nazi brutality. It is an emotional experience and a absolute must-see for anyone seeking to understand history.
The salt mine tour was a impressive spectacle and well worth seeing, but it felt overly long. The full 3-hour duration was more than necessary—a 1-hour tour would have been plenty. Keep in mind that the visit involves descending about 900 stairs, though going downhill makes it manageable, and the subterranean climate stays comfortably cool throughout.
事業者からの返答
Thank you for sharing such a detailed and thoughtful review. We appreciate your honest reflection on the sobering, emotional weight of the concentration camp memorial, as well as your practical feedback regarding the length and physical demands of the Salt Mine tour. Your helpful details about the stairs and cooler underground temperatures will certainly assist future travelers in preparing for their trip.
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Kindra_B
August 14, 2026 · via Viator
May we never forget
Really good experience, even for my 11yr old and 15yr old, although sometimes it was hard to hear and felt a little rushed.
事業者からの返答
Thank you for taking the time to share your review. It is reassuring to know that the visit was a meaningful and valuable experience for your children, as visiting such a significant site as a family can be deeply educational. At the same time, we appreciate your constructive feedback regarding the fast pacing and difficulty hearing the guide at times; ensuring every visitor can hear clearly and take the time needed to absorb the history is so important. Thank you again for your thoughtful feedback!
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E5365ZPlucal
August 14, 2026 · via Tripadvisor
Well organized tour
Great experience! The pick-up hour gets comunicated via WhatsApp the day before along with rendez-vous point. The driver was on time, and the trip went smooth. For both Auschwitz and the mines you get incorporated in a bigger visit group of people with similar tours, so the guides are not provided by this agency, but by the structures themselves. The tour lasted approcimately 10 hours, but only because our driver managed to get us to enter the mines one hour before the time of prenotation. Highly recommend the tour, good quality-price ratio
事業者からの返答
Thank you so much for taking the time to share your review! We are delighted to hear that the WhatsApp communication, timely pick-up, and smooth transit made for a seamless day. It is great to hear how efficient your driver was in securing an earlier entry time at the mines, maximizing your day while giving you a great quality-price ratio. Thank you for your high recommendation!
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susanpB2473VD
August 9, 2026 · via Tripadvisor
Emotional but excellent trips
A fantastic trip , well organised and thought out , both tour guides excellent , very informative , a long day but well worth it , can be alittle chilly in the salt mines so take a jacket , Our driver was awesome and punctual , always ready to take us to the next stop ..Auschwitz very emotional , both trips excellent in different ways , fully recommend them
事業者からの返答
Thank you for your wonderful feedback and recommendation! We are delighted that you enjoyed the tour, our punctual driver, and our knowledgeable guides. It was an honor to host you on such a memorable and emotional day.
J
jasonbH9141BB
August 3, 2026 · via Tripadvisor
Fantastic Full Day Trip with Excellent Service ⭐⭐⭐⭐⭐
The driver was amazing and provided excellent service throughout the day. We really enjoyed the trip, and there was a lot of interesting history explained along the way. It never felt rushed, which was great, and it made for a fantastic full day out. Highly recommended!
事業者からの返答
Thank you for your glowing recommendation! We’re delighted that you enjoyed the history, the smooth pacing, and the excellent service from your driver. We truly appreciate your support and hope to welcome you again!
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Lars H
July 24, 2026 · via Tripadvisor
Unødvendigt dyrt
Overall fulfilled the expectation. The driver was on time and in general did well. The drives were longer than necessary avoiding toll roads. The concept annoys me terribly as the free tickets to the sites are booked by these services so than ordinary people can not get any ticket, making me as a turist doomed to use the service. Price is high, close to 1000 dkk pr. person.
事業者からの返答
Thank you for your feedback. Regarding the route, we choose to take local roads rather than the highway because if an accident happens on the highway, traffic can come to a complete standstill with no alternative routes or way around. We have been traveling via local roads for years and have never experienced any issues.
As for free tickets, we have no control over this, and it is simply not an option in our company. We organize tours exclusively with an English-speaking guide, and that is the only part of the experience we are responsible for. If you are unhappy with the overall concept or pricing, the Auschwitz Museum has its own separate profile where you can leave your comments and feedback directly.
It is unfortunate that you lowered our rating for something completely outside of our control, especially since we have spent years working hard to maintain the highest possible ratings and reviews.
7
796gretchenc
July 22, 2026 · via Tripadvisor
Very Interesting
The tour of Auschwitz, Birkenau and the Salt Mine was led by professional guided who spoke English clearly and were very knowledgeable.
事業者からの返答
Thank you for your wonderful feedback! We're thrilled that you enjoyed the tour and that our professional guides made such a positive impression. We truly appreciate your support and hope to see you again!
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Mary W
July 15, 2026 · via Tripadvisor
Auschwitz/Birkenhau
Amazing- very emotional. Everyone needs to see what happened
事業者からの返答
Thank you for sharing your moving feedback. We appreciate your visit to this deeply important site and hope our tour provided a meaningful and respectful experience for you.
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Nicola S
June 8, 2026 · via Tripadvisor
Professional, punctual and knowledgeable
Pick up at apartment was great. Driver was chatty and informative. Skipped the lines. Guide was amazing. Great English
事業者からの返答
Thank you for the fantastic review! We are delighted to hear that you enjoyed the seamless pickup, our driver's insights, and our guide's expertise. We strive to provide the best experience possible, and your feedback is much appreciated. We hope to welcome you again soon!