Support
We're here to help before, during, and after your trip.
Response Time
We read every message and reply by email. Questions about a booking are fastest answered by Viator, who handles it.
Need Help With a Booking?
Excurgo helps you discover tours and activities. Bookings are completed on Viator.com. If you have questions about an existing booking — cancellations, changes, or vouchers — please contact Viator's support team directly, as they have full access to your booking details.
Viator Help Centre →Common Topics
How do I book a tour?
Find a tour on Excurgo, click "Book Now", and you'll be taken to Viator to complete your booking securely.
How up to date are the prices?
Tour prices come from Viator and are refreshed regularly — our catalog updates every hour. They can still change, and the final price is confirmed at the time of booking on Viator.
What languages is the site available in?
Excurgo is available in English, German (Deutsch), French (Français), and Spanish (Español). Use the language selector in the top navigation.
Which currencies are supported?
You can view prices in USD, EUR, GBP, AUD, CAD, CHF, SEK, DKK, JPY, and SGD. Select your currency in the top navigation.
I found incorrect information on a listing. What should I do?
Tour details are provided by Viator. For inaccuracies, please contact us and we'll look into it.