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Tours/Tulum/Private Guided Cenotes and Underground River Exploration

Private Guided Cenotes and Underground River Exploration

5.0(171)Tulum5 hours
VIATOR5.0(104)TRIPADVISOR5.0(67)
Private Guided Cenotes and Underground River Exploration
Private Guided Cenotes and Underground River Exploration
Private Guided Cenotes and Underground River Exploration
Private Guided Cenotes and Underground River Exploration
Private Guided Cenotes and Underground River Exploration
+5 photos
Private Guided Cenotes and Underground River Exploration
Private Guided Cenotes and Underground River Exploration
Private Guided Cenotes and Underground River Exploration
Private Guided Cenotes and Underground River Exploration
Private Guided Cenotes and Underground River Exploration
Private Guided Cenotes and Underground River Exploration
Private Guided Cenotes and Underground River Exploration
Private Guided Cenotes and Underground River Exploration
Private Guided Cenotes and Underground River Exploration

At a glance

Duration
5 hours
Price from
$27 / person
Rating
5.0 / 5 · 171 reviews
Languages
EN, ES
Group
Private
Cancellation
Free cancellation
Hotel pickup
Available
Confirmation
Instant

Prices checked on Sep 11, 2026Things to do in Tulum

Description

Explore an underground river system and 2 cenotes at the same location. All the photos listed here you will see in person. You will be swimming through different cave rooms under stalactites and hanging tree roots for approximately 1,5 hours with a life jacket which allows you to float therefore you do not have to be a great swimmer. As it is possible to get lost if you are navigating on your own, this location requires a guide. After the cave rooms have been explored, you will be able to spend time on your own without a guide to swim and take photos. Be prepared to have the most surreal and otherworldly experience of your lifetime.

Tour Options

Private Tour
  • Duration: 4 hours Snacks provided SUV Pickup included

Itinerary

Admission included180 min

We will be exploring a truly magical cenote that leads into a stunning underground river system. Unlike other cenotes that are jam-packed with tourists and large tour groups, we will be guiding you to a location that is less known and off the beaten path. With us as your guides we will show you a surreal scene of a sacred underground tree, like a picture straight out of a fairy tale, in real life. Then we will swim into an underground river filled with stalactites, stalagmites and rock formations that make you feel as if you are exploring another planet. Access to the underground river system is normally reserved for certified cave divers however we will be exploring an area that is not completely submerged under water making it possible to swim and wade without diving equipment or certification. Come with us and we will show you the best and most special underground river experience that the Yucatan Peninsula has to offer.

60 min

We are visiting a beautiful open cenote, like a natural pool in the jungle, full of fishes and amazing views, ideal for snorkeling and free diving. Life jackets are optional.

Highlights

Driver/guide
Snacks
Use of Snorkelling equipment
Air-conditioned vehicle
Beverages
All activities
Pick up and drop off provided

What's included

Included
Driver/guide
Snacks
Use of Snorkelling equipment
Air-conditioned vehicle
Beverages
All activities
Pick up and drop off provided
Not included
Gratuities

Traveller Ratings

5.0
171 reviews
5
169
4
2
3
0
2
0
1
0

Important Information

  • Public transportation options are available nearby
  • Specialized infant seats are available
  • Not recommended for travelers with spinal injuries
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Children must be accompanied by an adult
  • Minimum age is 5 years
  • May be operated by a multi-lingual guide
  • A minimum of 2 people per booking is required
  • Phones and Cameras are allowed

Frequently asked questions

How long does Private Guided Cenotes and Underground River Exploration take?

Private Guided Cenotes and Underground River Exploration lasts about 5 hours. The itinerary has 2 stops.

How much does Private Guided Cenotes and Underground River Exploration cost?

Prices start at $27 per person for this Tulum experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.

Can I cancel Private Guided Cenotes and Underground River Exploration for free?

Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.

Is hotel pickup included?

Yes, pickup is offered. Pickup points include CONTACT_SUPPLIER_LATER, LOC-6eKJ+or5y8o99Qw0C8xWyIMkDytWIM/beYXns0baafw=, LOC-6eKJ+or5y8o99Qw0C8xWyPhoZ0uuTym2Hx33quDEtNg=.

What languages is Private Guided Cenotes and Underground River Exploration offered in?

The experience is available in EN, ES.

Is this a private or a group tour?

It is a private experience: only your party takes part. Up to 14 travellers can book together.

Is the tour suitable for children?

Specialized infant seats are available Children must be accompanied by an adult

Will my booking be confirmed immediately?

Yes, bookings are confirmed instantly.

Reviews(171)

F
Faris_T
August 11, 2026
1 of a kind experience!

Such a special experience and easily one of the highlights of our time in Playa del Carmen. Pet Cemetery cenote was absolutely magical, but Juan is what really made the day memorable. He was warm, funny, knowledgeable, and made the whole experience feel genuinely personal rather than just another tour. You can tell he really loves what he does. We left feeling incredibly lucky to have had him as our guide. Thank you, Juan!

G
grace_b
August 3, 2026
Cenote Tour with Eduardo

This is a private tour that includes an underground cenote and an open cenote (in our experience). The underground cenote is a unique & incredible adventure, but maybe not a great idea for people who experience claustrophobia or don't enjoy caves. Eduardo is a fantastic tour guide, pointing out small details one would otherwise miss if not familiar with the caves (silk worms, calcified tree roots, etc). The cenotes he took us to are not popularly travelled. However, they are peaceful, relaxing, and beautiful. The underground cenote requires more physical work to get through, but is not difficult. The open cenote is swim/snack/relax at will. Our guide, Eduardo: He's knowledgeable about the cenotes, and clearly loves the environment he both works in and protects. His demeanor is friendly in a familiar way, making the trip feel like you're hanging out with a friend versus being a tourist. My husband and I had a great time exploring the cenotes, and he was a large contribution to that. Thank you, Eduardo! (From Walker & Grace)

M
Manuel_D
August 1, 2026
Amazing Cenotes adventure with swimming and underground cave exploration. A must do while in Tulum!

We had the most amazing experience with Juan. His English was excellent and he was very knowledgeable and personable. We had such an incredible adventure swimming in the cenotes and exploring the underground cave system. This excursion is worth every penny! I highly recommend this activity. Juan is the best guide!

C
Catherine_S
July 22, 2026
Fantastic private tour of hidden gem cenotes

A perfect visit to cenotes that are off the beaten path and absolutely gorgeous. We had both sites to ourselves for a good portion of our tour. Juan was such a lovely guide—so knowledgeable about every aspect of what we were seeing. Having someone who understood the history of the place as well as the environment and ecology added so much to the visit…not to mention flawless English and great junky snacks that we just can’t get in the States :). Pro-tip: recommend you accept the shortie wetsuit if you tend to get cold while snorkeling. Highly recommend!!

J
Jacob_L
July 7, 2026
Fun experience at Cenotes

Fun experience. I would suggest keeping conversations light - Guide was easily offended by the notion that a part of Mayan history (like every culture’s history) involved violence. When discussing Mayan culture and mythology, the guide asked if we knew about Pok-ta-Pok. I responded “Yes!” (having been fascinated by Mayan culture for years) and referenced the use of a decapitated head. Before I could finish my sentence (about Popol Vuh and other historical or mythological references I’d learned), the guide scoffed and said “No, that’s ridiculous.” - It felt really strange for someone to take offense and make it seem as if I had insinuated that violence is the only aspect of Mayan culture. I thought I would clarify by saying that I didn’t think it was a bad thing and that every culture has different aspects of violence in their history. He laughed and made a comment about how there are still places where people are killing each other, referencing the United States without saying it. The vibe was just weird after that - Overall, the tour through the Cenotes was amazing, just would have preferred a guide that wasn’t easily offended by a conversation that shouldn’t offend anyone.

Operator response

Jacob, thank you for taking the time to write the review. We are aware of the situation, and I'm sure it was a misunderstanding. I'm sorry that it changed the vibe of the experience. However, we are happy to know that you have enjoyed it. :)

A
Amanda_M
June 30, 2026
Coolest experience!

We had the most incredible cenotes trip with Eduardo, and we cannot recommend him enough. From start to finish, he made the entire experience feel so personal, fun, safe, and unforgettable. Eduardo was warm, knowledgeable, and so easy to be around. He shared so much about the area, the cenotes, and Mexican history and culture, which made the experience feel so much more meaningful than just a tour. You could tell he genuinely cared about making sure we had the best day. The cenotes themselves were absolutely stunning, but Eduardo made the trip even better. He knew exactly where to take us, helped us feel comfortable the entire time, and made everything easy and relaxed. It never felt rushed or overly touristy — it felt like such a special and authentic experience. This ended up being one of the highlights of our entire trip. If you are visiting Tulum or the Riviera Maya and want to see the cenotes, book with Eduardo. You will be so glad you did.

S
ShannaKilburn
June 25, 2026
Best Cave and Cenote Tour!

I’ve been going to the Mexican Riviera are for over 30 years and I can’t believe I’ve never done this tour before! We had the beautiful crystal clear waters of the privately owned cenote to ourselves and the caves on the second part of the trip were otherworldly. This is a great way to beat the Mexico heat and enjoy a truly unique experience!

A
Aisha_B
June 6, 2026
Juan made the entire...

Juan made the entire cenote experience unforgettable. He was incredibly knowledgeable, not only leading us safely through the caves but also sharing the history, geology, and cultural significance of each cenote along the way. You could tell he genuinely loves what he does, and that passion made the tour so much more meaningful. He kept the group engaged, answered every question, and made everyone feel comfortable exploring areas we never would have discovered on our own. If you’re visiting the cenotes, I highly recommend taking a guided tour—especially if you’re lucky enough to get him as your guide. An absolute highlight of our trip to Tulum.

R
Rick_N
May 24, 2026
Cenotes a Must Do

Our tour guide was so knowledgeable. He was friendly. He was not pushy and he gave us a good experience.

A
Adeline S
April 14, 2026
Incredible trip with a knowledgeable and gracious guide!

This was without doubt the highlight of trip, especially Juan our gracious guide who was so sweet and patient and interesting to be with. Highly recommend for families. He will bring you to the non crowded places and provide a perfectly curated but also chill tour!

$27/ person
5.0(171)
Duration5 hours
LanguagesEN, ES
TicketMobile or paper ticket accepted
Travellers1–14 pax
ConfirmationInstant
OperatorTulum Underground
Book on Viator →
Booking on the official Viator website
Free cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

1+ days before100% refund
0–1 days before0% refund
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Secure booking on official partner site
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