Tours/Rotorua/Polynesian Spa Rotorua: Pavilion (12+ yrs) Hot Pool Bathing
Viator · group up to 50 pax

Polynesian Spa Rotorua: Pavilion (12+ yrs) Hot Pool Bathing

4.4(177)Rotorua1 hour
VIATOR4.7(24)TRIPADVISOR4.4(153)

Description

Immerse yourself in an exclusive retreat for adults and young adults aged 12 and above, featuring serene hot pools and a reflexology walk. Rejuvenate in the Three Priest Spring acidic mineral hot pools (39°C–41°C), known for their soothing effects on joint and muscle pains, or the cascading Rachel Spring alkaline mineral hot pools (38°C–40°C), ideal for promoting healthy skin. Enjoy a stand-up pool for light activity and take in breathtaking views of Lake Rotorua. Stimulate pressure points on the reflexology walk and unwind in spacious changing rooms. The Pavilion Pools area offers the perfect environment for relaxation, providing a peaceful, rejuvenating escape in nature’s embrace. Exclusively for adults and young adults, the Pavilion Pools offer an experience of tranquility, soothing both body and mind.

Tour Options

Polynesian Spa Rotorua: Pavilion (12+ yrs) Hot Pool Bathing

Itinerary

Admission included

Admission is for the day of booking, and is not limited to a particular time of the day. Treat yourself to a relaxing spa experience at adults-only Lake Rotorua hot pools, where pre-booking admission gets you access to acidic and alkaline pools, a reflexology walk, and a hot pool with views across the lake. It’s a serene and soothing alternative to the all-ages Rotorua spas, and the included unlimited spa time (on the day) ensures you’ll never feel rushed. Lake Rotorua spa experience is perfect for tired muscles and soothing aches and pains. Choose between a range of soaking temperatures, Included changing room access features optional private cubicles. Enjoy Lake Rotorua views from naturally heated geothermal mineral pools. The therapeutic waters at Polynesian Spa come from two different natural springs: The Priest Spring is named after Father Mahoney, a Catholic Priest who was ‘cured’ of his crippling arthritis from bathing in the waters in 1878. The slightly acidic water from the Priest Spring relieves tired muscles, aches and pains. The Rachel Spring is a source of alkaline water, which features the antiseptic action of sodium silicate nourishing the skin. It was historically said that those who bathe in the waters of the Rachel Spring are blessed with ageless beauty The combination of these two types of mineral waters is only found at Polynesian Spa. The Pavilion Pools Ticket provides access to 8 mineral pools at varying temperatures from both acidic and alkaline mineral springs.

Highlights

A choice of free storage tubs
Three Priest Spring acidic mineral hot pools 39oC – 41oC
Deep Rachel Spring alkaline stand-up pool to stretch out for light activity 38oC
Three cascading Rachel Spring alkaline mineral hot pools 38oC – 40oC
Reflexology walk to stimulate pressure points in your feet that correspond to all major body areas - encouraging energy and blood flow throughout your body
Rachel Spring alkaline mineral hot pool overlooking Lake Rotorua 40oC
Spacious changing rooms and showers with private cubicle options

What's included

Included
A choice of free storage tubs
Three Priest Spring acidic mineral hot pools 39oC – 41oC
Deep Rachel Spring alkaline stand-up pool to stretch out for light activity 38oC
Three cascading Rachel Spring alkaline mineral hot pools 38oC – 40oC
Reflexology walk to stimulate pressure points in your feet that correspond to all major body areas - encouraging energy and blood flow throughout your body
Rachel Spring alkaline mineral hot pool overlooking Lake Rotorua 40oC
Spacious changing rooms and showers with private cubicle options
Not included
Secure lockers for belongings and valuables (these can be hired)
Towels can be hired or purchased onsite
Swimsuits and swimming shorts can be hired or purchased onsite
Food and beverage available in our on site cafe

Traveller Ratings

4.4
177 reviews
5
115
4
40
3
8
2
8
1
6

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • Children must be accompanied by an adult
  • Please consult your medical practitioner for participants with heart complaints or other serious medical conditions
  • Please consult your medical practitioner for pregnant women

Reviews(177)

8
844fanat
July 28, 2026
Spa - fantastic, booking site - not a good experience

The whole experience at Polynesian Spa was fantastic! We loved that we could spend any length of time inside. No kids running around, it was quiet and a serene experience. The only downside was with our booking when we were misled with the dollar amount that came up. We thought that because we accessed the site from our location that it would give us our local currency. We were shocked to find out when we checked our account that we were charged USD which was a downer.

Operator response

Thank you for your lovely comments about your time at Polynesian Spa. It sounds like you were able to really settle in, enjoy the peaceful atmosphere and make the most of the unlimited bathing time. We would like to clarify the currency point, as Polynesian Spa does not charge in US dollars. Our own pricing and transactions are in New Zealand dollars (NZD). When a booking is made through Viator, the currency displayed and charged is managed by their platform and may be based on the currency settings selected during booking. We appreciate you raising this and are pleased the spa experience itself was such an enjoyable one.

J
jajavalB
June 14, 2026
a must to visit, relaxing experience

I visited this attraction on midday of Wednesday in rotorao .it's not crowded and very relaxed with the hot thermal swimming pool sized bath where I can swim . the pool with view of lake is very extraordinary experience . please take care of your jewel or valuable necklace which might change in colors after soaking in the thermal water .it finished with drinks or sweets(ice cream) of my choice at the café.

Operator response

Thank you for visiting us and for your lovely review. It really is something quite special to sit alongside the geothermal lake and enjoy our large alkaline geothermal pool for light exercising. We hope you felt rested and rejuvenated.

D
Dreamer01297687828
May 23, 2026
Soothing warm water attraction

Apart from problems with the locker I had a relaxing experience

Operator response

Thanks for your review. We apologise that you had issues with the locker system, hopefully your pool experience left you feeling relaxed and rejuvenated.

T
Tony K
May 11, 2026
Expensive - not value for money

$59.95 per Adult entry fee? You must be kidding. Main pool closed - all under cover with sign up - sorry closed due to maintenance. Pools and facilities managed by Rotorua City Council - absolute rip off

Operator response

Hello Tony, We're sorry to hear that your visit did not meet your expectations. To clarify, Polynesian Spa is a privately owned business and is not managed by Rotorua City Council. During your visit, our large historic pool was temporarily unavailable due to scheduled maintenance. This pool is the original women's bathing pool and dates back to the early 1900s. Despite this closure, guests still had access to the other Pavilion Pools, including both acidic Priest Spring pools and alkaline Rachel Spring pools, as well as our foot reflexology walk. Pavilion Pool entry also includes unlimited bathing time, allowing guests to enjoy the facilities at their own pace. We understand that value is subjective, but we believe our pricing reflects the unique geothermal bathing experience, heritage, facilities, and unlimited access provided. We appreciate your feedback and hope you may consider visiting again in the future. Kind regards, Polynesian Spa

S
stephaniepH3749EJ
May 10, 2026
A must in Rotorua

Lovely relaxing experience next to the lake. Be warned the water is very hot and I had to take lots of breaks.

Operator response

Thanks Stephanie. The pools range in temperature from 38 to 41 degrees in this bathing area. There are cold showers outside to cool down and taking breaks is definitely a must, as is drinking water to stay hydrated.

T
tmilner56
April 29, 2026
Value for money

It was lovely and relaxing and there is no time limit. So value for money.

Operator response

Great, thanks for that feedback. We appreciate your visit and look forward to welcoming you back.

D
darrel_g
April 23, 2026
Well worth a visit. Highly

Great experience. Well worth the money. Highly recommended. The spas were immaculate and extremely relaxing. I throughly enjoyed my time there.

C
Climber10765162436
April 20, 2026
Great decision

Staff were friendly, experience was great, was not busy and weather was perfect. With the discount it made the choice to go there right for us. We enjoyed it.

Operator response

Thanks for sharing this, sounds like everything lined up nicely for your visit. Good to hear the timing, atmosphere, and value all worked well for you.

Y
Y5783WSleec
April 18, 2026
Great place to go.

I will never book with yous again. I was quoted $66.00 for 2 adult's, checked my account and $114. was taken. I changed the dollars to NZ Dollars, when I checked my account $116 US was taken.

Operator response

Thanks for raising this, we understand how frustrating that would feel. It sounds like the booking may have been made through a third-party platform where pricing can appear in different currencies or include additional fees. We don’t have control over how those platforms display or process payments, but we’d recommend contacting the provider you booked through so they can clarify the charges.

G
Guide01852514582
March 30, 2026
No hair dryer

No hair dryer in Men's bathroom. Asked staff and they were not helpful with it, dismissed my request like I'm asking for something out of ordinary, men have hair too!

Operator response

Thanks for raising this. Hairdryers aren’t currently available in the men’s changing area, and we understand that’s not ideal. It’s not something we’re often asked about, but your feedback highlights that it matters and we’ll take that on board. We also apologise for how this was handled on the day, it should have been communicated more helpfully.

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