Paris: Louvre Museum Mona Lisa & Highlights Guided Tour

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the cancellation of your tour. We would like to clarify that we attempted to contact you by phone to inform you about the cancellation and discuss the available options, but unfortunately we were unable to reach you. We understand that the short notice made it difficult to arrange an alternative, and we regret the disruption this caused to your plans. We appreciate your kind words about our responsiveness before the cancellation and are sorry that your experience did not meet your expectations. Your feedback is valuable and will help us improve our communication in similar situations going forward.

Thank you for highly recommending our Louvre Museum Mona Lisa and Highlights Guided Tour! We’re delighted that Monty’s knowledge and engaging explanations helped you discover the Louvre’s most important masterpieces. With such an extensive collection, having an informative guide is a wonderful way to experience the museum’s essential highlights and the fascinating stories behind them. We’ll be happy to share your enthusiastic feedback with Monty. Thank you for choosing ElysiaGo for your guided Louvre tour in Paris! ElysiaGo Team

Thank you for this fantastic and detailed review of our Louvre Museum Mona Lisa and Highlights Guided Tour! We’re delighted that your guide’s knowledge and passion brought fresh insights to your visit—even though you were already familiar with the Louvre. It’s also wonderful to hear that the tour was entertaining for the children in your group and that the entry process went smoothly. With such an extraordinary collection, the Louvre is almost impossible to see in a single visit. A guided tour is a great way to discover its essential masterpieces before continuing to explore the museum independently at your own pace. Thank you for recommending this experience to families and for choosing ElysiaGo. We’ll be thrilled to welcome you back for another guided tour in Paris! ElysiaGo Team

Thank you for taking the time to share your experience. We are truly sorry to hear about the disappointment and frustration this caused, especially when you had planned to visit the Louvre. We would like to clarify that this tour was cancelled in advance. While we cannot say with certainty what happened in your specific case, it is possible that there was a delay in the notification system, which may have prevented you from receiving the cancellation notice in time. We sincerely apologize for any inconvenience this may have caused. We understand how upsetting it must have been to arrive expecting a tour, only to find that it was not operating. We're glad that TripAdvisor was able to assist you promptly with a full refund. Your feedback is important to us, and we are reviewing this situation to help ensure that cancellation notifications are communicated as reliably and quickly as possible. Again, we sincerely apologize for the inconvenience and appreciate your understanding.

Thank you for sharing such a thoughtful review of our Louvre Museum Mona Lisa and Highlights Guided Tour! We’re delighted that Monty made your two-hour visit both informative and engaging for your 8- and 9-year-olds. The Louvre can feel overwhelming, so it’s wonderful to hear that his guidance helped your family discover its essential masterpieces efficiently while still allowing time to explore the sculptures and paintings that interested you most. We also truly appreciate your kind comments about Monty’s patience and Sally’s respectful, unobtrusive approach as your photographer. We’ll be pleased to share your lovely feedback with them both. Thank you for choosing ElysiaGo for your family tour of the Louvre Museum. We hope to welcome you back for another memorable Paris experience! ElysiaGo Team

Thank you for this exceptional review and for recommending our Louvre Museum Mona Lisa and Highlights Guided Tour! We’re thrilled that your Louvre tour with Monty became one of the highlights of your family trip to Paris. His knowledge, personable approach, and engaging storytelling truly bring the museum and its masterpieces to life. It’s especially wonderful to hear how he adapted the visit to your family’s interests and pace, keeping your children entertained and involved throughout the tour. We’ll be delighted to share your thoughtful feedback with Monty. Thank you for choosing ElysiaGo and for recommending our family-friendly Louvre tour to other visitors. We hope to create more wonderful Paris memories with you in the future! ElysiaGo Team

Dear Guest, Thank you for your wonderful review of our Paris: Louvre Museum Mona Lisa & Highlights Guided Tour! We're delighted to hear that Hafid made your visit both educational and entertaining. The Louvre Museum can feel overwhelming, especially for first-time visitors, so it's fantastic to know that his knowledge and engaging storytelling helped you better understand and appreciate the museum's incredible collection, even if you didn't have much background in art. At ElysiaGo, we are passionate about creating guided tours that are informative, accessible, and enjoyable for everyone. We're thrilled that Hafid was able to bring the masterpieces of the Louvre, including the world-famous Mona Lisa and other iconic highlights, to life during your visit. Thank you again for choosing ElysiaGo. We hope to welcome you back to Paris for another memorable experience, whether it's our Inside Notre-Dame Tour with a Licensed Guide, Eiffel Tower Elevator Tour with Summit Access, Palace of Versailles tour, or one of our other highly rated experiences.

Dear Chris, Thank you for taking the time to share your experience, and please accept our sincerest apologies for the late cancellation of your Louvre Guided Tour. We fully understand how frustrating and disappointing this must have been, particularly as an overseas visitor with a carefully planned itinerary and limited time in Paris. A last-minute cancellation of this kind is simply not acceptable, and we recognize the very real impact it had on your trip — including the difficulty of securing alternative Louvre access at such short notice. This situation does not reflect the standard of service that ElysiaGo strives to provide. We are taking your feedback very seriously and have escalated it internally to ensure such disruptions are prevented in the future. We would very much like to make this right. Please contact our customer support team directly with your booking details so we can discuss an appropriate gesture of goodwill and ensure your next experience with us is everything it should have been. We sincerely hope you will give us the opportunity to restore your confidence in ElysiaGo. Thank you again, and we are truly sorry for the inconvenience caused.

Thank you for your lovely review! We are thrilled to hear that you enjoyed your Louvre Museum guided tour and found it well worth the visit. The Louvre’s incredible collection of masterpieces can be overwhelming, and we are delighted that our guide’s knowledge helped make your experience both enriching and enjoyable. At ElysiaGo, we strive to create engaging and memorable Paris experiences that allow our guests to fully appreciate the city’s extraordinary cultural heritage. We hope to welcome you again during your next visit to Paris for more unforgettable experiences, including our Notre-Dame Interior Tours, Versailles Palace guided visits, and Île de la Cité walking tours. Thank you for choosing ElysiaGo Paris Tours.