Niagara Falls Tour from Toronto with Boat, Journey Behind the Falls and Lunch

Had an amazing time on the Niagara Falls tour from Toronto! The boat ride was incredible, and getting to experience Journey Behind the Falls was definitely a highlight. The views were absolutely beautiful, and the lunch was great too. Everything was well organized, and the whole day was fun and memorable. Definitely recommend this tour to anyone visiting Niagara Falls!

We booked direct with Zoom. Easy booking and they kept us updated with reminders and accurate details about pick up location etc. We were picked up on time by Johnny, he was our driver and guide for the day. And what a great guy. He was very informative, chatty, funny, friendly, welcoming and a wealth of knowledge. He was a genuinely good guy who clearly enjoyed his job. The tour itself was fantastic, we did it on a Sunday morning so traffic was quiet and queues were short as we arrived early. We were lucky enough to have 30C weather and pure sunshine so we dried off after the boat trip pretty quick. YOU WILL GET WET even with the ponchos. A day we will never forget, The Falls, The Boat Trip and Johnny - what a legend, made it truly memorable. Highly recommended. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Review for Zoom Tours Niagra Falls and Tour Guide, Garry First, my husband and I thoroughly enjoyed our personable, kind, respectful, knowledgable, and hospitable tour guide, Garry, with Zoom Tours to Niagra Falls on July 15th, 2026. Garry had a great sense of humor while also being earnest. We learned a lot, laughed often, and enjoyed the other tourists on our bus. The bus however, was advertised by Zoom Tours as: "Transportation by luxury minibus or motorcoach”. As a former teacher who has taken students on numerous field trips, this was nothing fancier than a school bus:  the vinyl seats were horribly uncomfortable, and unlike a school bus, had no seatbelts.  To make matters worse, it appeared that the bus had zero shock absorption and poor suspension, as every nook, cranny, and bump were felt the entire trip. There were countless instances that all of us were jarred forward or up from our seats, through no fault of our driver.   Fifteen minutes into the tour the microphone began to produce annoying static until it eventually broke and did not come back on until the last quarter of the trip on the way back, which was still annoying because it was still producing static, making what the driver said undecipherable. 
We received a solicitous email from Zoom Tours after the tour requesting a review. I sent them a private email with the details in this review and they replied with an apology for our disappointment, an explanation, "due to an unexpected equipment change on the day of your tour, we had to substitute the originally scheduled vehicle to avoid cancelling the tour altogether". While I can appreciate "last minute" problems, this company also states that customers must give 24 hours cancellation notice in order to receive a full refund. We did not receive ANY notice of a change in "equipment", therefore not giving us a chance to proceed or cancel our tour. Zoom Tours' offer of a "small token of $50 Canadian Dollars" does not match the $294.68 U.S. dollars that we paid for something that we did not sign up for. 
 We are very disappointed that Zoom Tours did not provide us with a choice to cancel as well their lack of adequate compensation for the many uncomfortable hours we spent on the full day bus tour to and from Toronto and Niagra Falls. I've since learned that this is not a "first" with Zoom Tours. According to Google, there are others who have complained about a last minute change in lesser vehicles than advertised, as well.

Again another great tour and TOUR GUIDE!! Anthony was very helpful and understanding. When people amde a mistake by not listening to him - he would not get upset, but would turn around and help them to make sure they got all of there tour in (maybe out of order). We truely enjoyed the falls - it is worth going.

I had a very warm welcome from the tour guide and bus driver Johnny. He did an amazing job, very enthusiastic, knowledgeable and friendly. We had a great day learning lots of cool interesting facts along the way.

Fantastic tour , great knowledgeable guide. Lunch at the Sheraton Falls View was excellent. This was good value for money ... would absolutely recommend.

My wife and I usually take a tour when we travel to someplace we haven't been before, so when we booked a trip to Toronto to visit Niagara Falls, we hired Zoom tours through Viator. Our tour guide was Johnny, and I'm not exaggerating when I say he's by far the best tour guide we've had - and we've had quite a few. He has an extensive knowledge of the area, including all the back roads and shortcuts that helped keep us from getting stuck in Toronto's considerable traffic. But that's not all: he's also a funny, engaging sort who kept everyone laughing through the whole trip to the falls and back. Makes sense, since he spent a couple of years singing and doing comedy on a cruise ship. But he's also extremely well-traveled, and can not only tell you the history of Toronto and its little-known fun facts, but pretty much every place else as well. We expected just another ho-hum tour, but we were treated to an entertaining and educational experience that turned out to be the high point of our trip. Now, when we're stuck in traffic, my wife and I ask, WWJD - What Would Johnny Do?

Excellent experience, it’s surreal!!! Everyone should see this wonderful place!!! I already told my family to go & see this amazing place.

An unforgettable experience this tour and Johnny was the crowning glory! Perfectly timed, he also has the certain experience and contacts everywhere, knows the daily routines in Toronto and at Niagara Falls and responds appropriately to all unforeseen situations. Absolutely to recommend!!!

Johnny was great and provided information about the areas we were visiting plus the areas we passed along our way which really helped pass the time during the long drives. We felt taken care of and like we were a priority. Learned a lot and enjoyed the sights.