Niagara: Behind The Falls, Skylon Tower Ticket & Tesla Audio Tour
Description
Experience the best of Niagara Falls with this brilliant package, which includes entry to Journey Behind the Falls and Skylon Tower. Go at your own pace and enjoy an audio-guided tour all about Nikola Tesla. Step into Skylon Tower and take the glass-enclosed elevator to the top of the observation deck. Take in the stunning panoramic view from 775 feet above the iconic falls. At Journey Behind the Falls, you’ll pop on your complimentary rain poncho and take the elevator down 125-feet beneath the falls. Looking up from the lower deck, you'll discover Niagara Falls from a unique location – watching on as 2,800 cubic meters of water thunders past each second! Enjoy the thunderous roar of the falls, and be sure to capture the moment with plenty of snaps. Finally, explore Niagara Falls independently with a sightseeing app. With a self-guided digital tour, find out about Nikola Tesla’s connection to the region and discover his contributions to science.
Tour Options
Itinerary
Start your day at the Table Rock Welcome Centre – collect your tickets and reserve an entry time for Journey Behind the Falls. Present the VoxCity voucher you were sent after booking and a member of staff will exchange it for a Journey Behind the Falls ticket.
Descend 125-feet into the heart of Niagara and explore the 130 year old tunnels, which today shape the world’s most iconic and visited waterfall. As you journey through the caves to the observation deck, you’ll feel the vibration of Horseshoe Falls before you can even see it!
Enjoy a visit to the iconic tower's observation deck, and take snaps from the sky-high view of the region. When you arrive, show the VoxCity voucher you were sent after booking and a member of staff will exchange it for a ticket.
Highlights
What's included
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- E-vouchers for Journey Behind the Falls must be redeemed at the Table Rock Centre, located at 6650 Niagara River Pkwy
- E-vouchers for Skylon Tower can be redeemed at the Skylon Tower entrance desk
- E-vouchers are sent directly by the tour operator - VoxCity - and must be used by the final customer to gain access to the venues. Please provide your customer phone number at booking to receive the e-vouchers via Whatsapp.
- Skylon Tower is open daily from 9am-11pm. Journey Behind the Falls is open daily from 9am-7pm
- The audio guide is provided by VoxCity. Download it on your mobile phone before you travel by scanning the QR code on your voucher.
- Viator vouchers will not be accepted. Please read your booking confirmation for more information.
Reviews(110)
Very confusing and misleading as where to go!! Did not know this was in the Canada side- was not prepared for that. Need to have that be VERY OBVIOUS. Lots of waiting and very hard to figure out where to go.
When you booked only take in consideration that everything is digital....keep your voucher because you have to redeem and you are in your own pace. So far we had a great time ..I really rec this own pace tour.
Hello, Thank you so much for this review! We're really glad the self-paced format worked well for you and that you had a great time overall. Thanks so much for recommending us! Best regards, Vox City International
Great! Except that no one could help us with the Tesla audio tour. We were not able to enjoy it.
Bonjour, Merci d’avoir pris le temps de partager votre expérience avec nous. Nous sommes désolés d’apprendre que vous n’avez pas pu profiter de l’audioguide Tesla lors de votre visite. Nous comprenons à quel point cela a pu être décevant. Nous prenons vos commentaires très au sérieux et allons examiner ce qui s’est passé afin de mieux comprendre la situation et d’améliorer l’expérience de nos clients. Bien cordialement, Vox City International
The Falls were beautiful and breathtaking! I would recommend this to anyone. I only gave it 3 stars because I learned upon arrival that you are recommended to select an arrival slot, which is only available on Niagara Parks website. Because of this, we had to find another time-filler for 2 hours. Otherwise, it was great!
Hello, Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed the beautiful and breathtaking views of the Falls! We appreciate your comments regarding the arrival slot information. We understand how important it is for guests to have clear instructions before their visit, and we will continue working to improve the information provided to ensure a smoother experience. Thank you again for your recommendation, and we hope to welcome you again in the future. Best regards, Vox City Customer Service
Very cool to see rapids at that level… you do not realize the force until you are right upside of it
Hello, Thank you for sharing your feedback with us. We are happy to hear that you enjoyed the experience and had the opportunity to see the incredible power and beauty of the rapids up close. Thank you again for choosing Vox City. Best regards, Vox City Customer Service
The experience was fantastic and truly a unique journey. The views from behind the falls and the Skylon Tower were amazing.
Hello, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a fantastic experience and enjoyed the unique views during your visit. We truly appreciate your kind words and are happy to know that you had a memorable time. We hope to welcome you again for another Vox City experience in the future. Best regards, Vox City International
For everyone who panicked after the latest reviews, the tickets can be redeemed again. It is a bit cumbersome and not all employees at the attractions know how it works, but in the end it works out. It is easier if you use the tickets from the email and not from the app. Nevertheless, according to the staff on site, that only worked because the attractions themselves put pressure on the provider, which I find very questionable. At Behind the Falls, you are assigned a timeslot, so it may be that you have to be a little patient. The audio guide did not work, and after contacting customer service twice, who then passed the problem on, I have heard nothing to this day. That is probably the price you have to pay for cheaper tickets. The attractions themselves are great.
Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir freuen uns zu hören, dass Sie die Attraktionen an sich als positiv empfunden haben. Wir schätzen Ihre Kommentare bezüglich des Ticketprozesses, des Zeitfensters und der Audioguide-Erfahrung. Wir nehmen Ihr Feedback sehr ernst und werden die genannten Punkte prüfen, um die Situation besser zu verstehen und unsere Services weiter zu verbessern. Vielen Dank nochmals für Ihre Rückmeldung. Mit freundlichen Grüßen, Vox City International
We attempted to use the this reservation at Skylon Tower but we were not provided the PDF needed to complete the transaction once there. So we were forced to purchase tickets again despite having paid through Viator. We would like to be reimbursed for the amount of the Skylon Tower part. We paid an additional $90 dollars, essentially paying twice for the same experience. We were able to use the Journey behind the falls portion but again had issues getting the actual tickets at the desk. It took them some time to provide them. Also, didn’t complete the Tesla audio tour, no one knew how to help us use it. We didn’t get a chance to really investigate. Overall, we would not use this service again and would instead simply purchase the tickets directly at the location. It cost us more money to go through Viator. Jared Farris
Hello, Thank you for taking the time to share your feedback with us. We are sorry to hear about the difficulties you experienced during your visit. We understand your concerns regarding the ticket collection process, the audio tour, and the overall experience. We take all feedback seriously and will look into this matter to better understand what happened and continue improving our services. Thank you for bringing this to our attention. Best regards, Vox City International
Tickets for Skylon could not be read by Skylon. Unable to access ride. Repeated calls to customer service went unanswered, no response to emails until we had left Canada and it was to late to return.
Hello, Thank you for taking the time to share your feedback with us. We are sorry to hear about the difficulties you experienced with your Skylon Tower tickets and the issues you faced when trying to contact our customer service team. We take all feedback seriously and will look into this matter to better understand what happened and continue improving our services. Thank you for bringing this to our attention. Best regards, Vox City International
This is borderline a scam or too complicated to use. Once you “receive” your tix you’ll have to reach out again for voucher for the actually exhibit to process and it’s all bots/unresponsive to work with. I didn’t even get my full refund after not even being able to use what I purchased and I’m beyond pissed tbh.
We're sorry to hear about your experience. After reviewing your case, we can confirm that a voucher was issued to you immediately so you could access the experience. If you have not received your refund, please contact us right away so we can investigate what happened and resolve the issue as quickly as possible. We take feedback like yours seriously and are always happy to look into any outstanding issues. Vox City International
