Travel in a private transportation with Wi-Fi on board to use your social networks, bottles of purified water and Facial Wipes, travel safely with a trained and reliable driver. Your vacation experience starts from your transportation. If you are looking for security and comfort to live an experience on board, let us assist you.
CONTACT INFORMATION ONCE YOU ARRIVE AT TULUM AIRPORT When arriving at Tulum International Airport, please follow these directions to find the driver who will transport you to your destination: “We recommend downloading the WhatsApp app during your stay in the Mexican Caribbean to facilitate communication and improve your experience.” Please show your confirmation voucher to the representative of the company and the driver on arrival on your phone. • The driver will be waiting for you at the booth that says Black Luxury Service by STP Caribe with a banner with your name written on a tablet. . We will be monitoring your flight and arrival terminal until you leave... After going through immigration, picking up your luggage and clearing customs, you will see timeshare vendors and transportation along the aisle. They will try to offer you free tours and assistance with your transfers. PLEASE IGNORE THEM (do not talk to them and continue walking). Look for our team after leaving through the sliding front door; we will be waiting for you in the area where all other transportation companies are located. • The company driver will receive you holding a tablet with your name written on it. Go directly to Meeting Point by Mayan Lounge near Gate #2. If a representative of other agencies or hotels tries to stop you—there are a lot of scammers—please don’t stop and help us by going directly to our representative (we’ll be there waiting for you, so don’t believe people who say our team left or will reimburse you). Our airport drivers wear uniform with apple green shirt and black pants and if your service is in Suv the driver is dressed in long sleeve Black shirt. All our representatives and drivers also have an authorized airport identification. If it takes more than an hour to leave the terminal after your landing due to your airline, lost luggage or other reason, and if you do not see our driver when you leave the airport, please contact us. We are committed to providing a smooth, punctual and comfortable transportation service. Please note the following policies: Additional charges will not apply if your party members arrive on different flights, provided we are notified in advance. If we are not informed in advance and there are last minute changes, extended waiting times or additional travel within the airport, an additional charge will apply due to the extra logistics involved. If you need a baby chair, please request it in advance when booking (2 chairs per booking only). Unfortunately, we do not have baby chairs at short notice or at the last minute. This ticket is valid for a one-way trip. If you want a round trip service you must book another ticket head to your Viator portal (TripAdvisor) and search for “products departing from Hotels to Tulum Airport.”
For a full refund, cancel at least 24 hours before the scheduled departure time.
Minivan arrivals from Tulum Airport lasts about 45 min.
Prices start at $110 per person for this Tulum experience, booked through Viator with the price shown before checkout. There are 6 booking options, so the final price depends on the option you choose.
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Yes, pickup is offered. CONTACT INFORMATION ONCE YOU ARRIVE AT TULUM AIRPORT When arriving at Tulum International Airport, please follow these directions to find the driver who will transport you to your destination: “We recommend downloading the WhatsApp app during your stay in the Mexican Caribbean to facilitate communication and improve your experience.” Please show your confirmation voucher to the representative of the company and the driver on arrival on your phone. • The driver will be waiting for you at the booth that says Black Luxury Service by STP Caribe with a banner with your name written on a tablet. . We will be monitoring your flight and arrival terminal until you leave... After going through immigration, picking up your luggage and clearing customs, you will see timeshare vendors and transportation along the aisle. They will try to offer you free tours and assistance with your transfers. PLEASE IGNORE THEM (do not talk to them and continue walking). Look for our team after leaving through the sliding front door; we will be waiting for you in the area where all other transportation companies are located. • The company driver will receive you holding a tablet with your name written on it. Go directly to Meeting Point by Mayan Lounge near Gate #2. If a representative of other agencies or hotels tries to stop you—there are a lot of scammers—please don’t stop and help us by going directly to our representative (we’ll be there waiting for you, so don’t believe people who say our team left or will reimburse you). Our airport drivers wear uniform with apple green shirt and black pants and if your service is in Suv the driver is dressed in long sleeve Black shirt. All our representatives and drivers also have an authorized airport identification. If it takes more than an hour to leave the terminal after your landing due to your airline, lost luggage or other reason, and if you do not see our driver when you leave the airport, please contact us. We are committed to providing a smooth, punctual and comfortable transportation service. Please note the following policies: Additional charges will not apply if your party members arrive on different flights, provided we are notified in advance. If we are not informed in advance and there are last minute changes, extended waiting times or additional travel within the airport, an additional charge will apply due to the extra logistics involved. If you need a baby chair, please request it in advance when booking (2 chairs per booking only). Unfortunately, we do not have baby chairs at short notice or at the last minute. This ticket is valid for a one-way trip. If you want a round trip service you must book another ticket head to your Viator portal (TripAdvisor) and search for “products departing from Hotels to Tulum Airport.”
It is a private experience: only your party takes part. Up to 6 travellers can book together.
Infants and small children can ride in a pram or stroller Specialized infant seats are available
Yes, bookings are confirmed instantly.
Travellers rate it 4.8 out of 5 across 146 verified reviews; it is run by STP Caribe.
Jesus was an excellent driver and made our trip to the resort easy and enjoyable. He was very friendly, professional, and made us feel comfortable the entire ride. After a long travel day, it was great to have such a smooth and painless transfer. Highly recommend Jesus!
After delays with our flight it was great arriving at TQO with our shuttle there and waiting! Great communication from Christian, very friendly and helpful! The cool towels, waters and cervezas were awesome bonus!
5 starssssss!!! Will use again definitely
Dear Yadia, Five stars and a "will use again" — that is all we need to hear! Knowing your experience with Black Luxury Service by STP Caribe was smooth and effortless from start to finish is exactly what we work toward on every private transfer from Tulum Airport (TQO) across the Riviera Maya and the Mexican Caribbean. We will be ready and waiting when you return. Yours in luxury, STP Caribe
Our bus driver was amazing. He got us our location and took care of us. I highly recommend getting the private driver.
Had an excellent experience with the ride from the airport to our hotel. Our driver, Daniel, was helpful, welcoming, and accommodating. On time, safe and easy ride - had water and cool towels to keep us comfortable. Would absolutely recommend!
Our driver Marlon was great he got us to the airport and was very friendly
Dear Jack, Thank you for your kind words. We are delighted to know your experience was awesome and that Marlon provided a friendly and seamless ride to the airport. Delivering smooth, reliable, and welcoming private airport transportation in Cancún and the Riviera Maya is exactly what defines Black Luxury Service by STP Caribe. We look forward to welcoming you again for another comfortable and stress free luxury transfer in the Mexican Caribbean. Yours in luxury, STP Caribe
Whole experience was terrific
Dear Melinda, Thank you for sharing such a beautiful experience. We are truly delighted to know your wedding trip to Tulum was amazing from start to finish. Being part of such meaningful occasions is an honor, and creating seamless, elegant moments is exactly what defines Black Luxury Service by STP Caribe, a premier choice for wedding transportation in Tulum and the Riviera Maya. From private airport transfers for wedding guests in Cancún and Tulum to luxury transportation for bridal parties, special events, and celebrations in the Mexican Caribbean, our team is dedicated to delivering flawless coordination, comfort, and style for every occasion. We would be honored to be part of your future celebrations and look forward to welcoming you back for another unforgettable experience. Yours in luxury, STP Caribe
Driver was punctual, friendly, and drove safely. Van was clean and comfortable. He kept in communication with us by WhatsApp before and as we arrived. Would use this service again.
Marlon made our private shuttle experience absolutely seamless! He was right on time, super friendly, and incredibly professional from start to finish. The ride was smooth and stress-free, and his positive attitude really set the tone for the trip. Highly recommend! Thank you, Marlon!
Dear Guest, Thank you for sharing such a wonderful review. We are delighted to know Marlon delivered a seamless and stress free private shuttle experience, combining punctuality, professionalism, and a warm, positive attitude that set the perfect tone for your trip. This is exactly what defines Black Luxury Service by STP Caribe, a trusted choice for private transportation in Cancún and the Riviera Maya. Our goal is to ensure every Cancún airport transfer and luxury ride in the Mexican Caribbean is smooth, reliable, and memorable from start to finish. Your recommendation means a great deal to us, and we look forward to welcoming you back soon. Yours in luxury, STP Caribe
Juan was excellent! We had great communication from the moment we landed. Our private transfer felt like we were riding in a limo. We had beverages and Juan was happy to sit in silence or answer any of our questions.
| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
| Minivan arrivals from Tulum Airport | 45 min | 4.8 (146) | $110 | |
 Roundtrip transportation from Tulum Airport (TQO) to Playa del Carmen | 1h 30min–2h | — | $375 | View |
 Chichen Itza, Cenote, and Valladolid Tour | 12 hours | 4.7 (25,573) | $49 | View |
 Chichen Itza, Cenote & Valladolid Tour with Tequila and Lunch | 12 hours | 4.7 (16,942) | $39 | View |
 Early morning Chichen Itza Tour: Cenote and Tequila Tasting | 12 hours | 4.8 (6,899) | $39 | View |
 Cancun Best ATV Tour, Ziplines and Cenote Swim with Lunch | 4 hours | 4.4 (3,753) | $35 | View |
 Isla Mujeres Luxury Sailing: Adults Only or Family Friendly | 5h 30min | 4.6 (3,616) | $55 | View |