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Tours/Playa del Carmen/Jungala Aqua Experience

Jungala Aqua Experience

4.2(162)Playa del Carmen8 hours
VIATOR4.7(20)TRIPADVISOR4.1(142)
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
+19 photos
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience
Jungala Aqua Experience

At a glance

Duration
8 hours
Price from
$61 / person
Location
Playa del Carmen, Mexico
Rating
4.2 / 5 · 162 reviews
Group
Small group, up to 10
Cancellation
Free cancellation
Confirmation
Instant
Ticket
Mobile or paper ticket accepted
Operator
Jungala Aqua Experience

Description

LATIN AMERICA'S MOST LUXURIOUS & THRILLING WATER DESTINATION Whether you're looking for family fun, seriously luxurious relaxation, or adrenaline-pumping thrills, Jungala Aqua Experience offers the ultimate way to enjoy the great outdoors and make a splash during your vacation. We present the exclusive water oasis you’ve always dreamed of. With the best and most luxurious water attractions for the whole family, private cabanas, and concierge service—all immersed in the nature of the Riviera Maya. We invite you to challenge your senses, elevate your adrenaline, and discover the most extraordinary experience that only Vidanta can offer.

Tour Options

Jungala BEYOND - Day Pass

Jungala BEYOND: Everything you need for a great adventure, the most full package option Includes: Park entrance, one food court dish, one food court dessert, two non-alcoholic beverages, free slushie refill. Food options: Coupon can be exchange for Pannitza, Hot dog or hamburguer. Dessert options: Popcorns or sundae ice cream with 2 toppings Coupons: 30%off Locker rental, 30%off photo package, 20%off kuxtal SPA massage, Bana Cabana o Bahanna Market. Service Inlcudes : Towel for use inside the park, Free Wi-Fi, Parking and Concierge Service

Jungala - Day Pass

Regular tickets: Access to the park and facilities. Includes: - Wi fi - Towels - Access to all the atractions

Jungala BEYOND + Transfer

Meeting point Cancun Meeting point Playa del Carmen Round trip Service transfer: Must send us a message through the chat to let you know the pick up time. Includes: Park entrance, one food court dish, one food court dessert, two non-alcoholic beverages, free slushie refill. Food options: Coupon can be exchange for Pannitza, Hot dog or hamburguer.

Jungala Day Pass + Transfer

Meeting point Cancun: - Plaza la Isla - Marina Puerto Cancun Meeting point Playa del Carmen: - Coco bongo - Plaza las Perlas Round trip Service transfer: Must send us a message through the chat to let you know the pick up time on the meeting point selected Includes: Access to the park and facilities. Amenities: - Wi fi - Towels - Access to all the atractions

Schedule & prices

Runs
Mon, Tue, Wed, Fri, Sat, and Sun
Next available
Sun, Oct 4
Adult (ages 13–64)
$61
Child (ages 3–12)
$42

Prices change with the date; the lowest is shown.

From the operator’s live schedule on Viator, checked Oct 3.

Itinerary

Jungala Aqua Experience
Admission included

BEACHSIDE BOOMERANGO: This ride goes down in history for being one of the most popular water attractions in the world! TROPICAL WHIZZARD: This high-speed flume ride will send you plummeting through twists and turns in an exhilarating race to see who gets to the bottom first! PARADISE FREE FALL: Test your adrenaline as you drop into a near-vertical tube at dizzying speeds and shoot out safely at the end. HOOP HOOP AQUALOOP: Get the best of gravity with adrenalized drops, twists, and turns. This is one water ride you’ll want to check off your list. KIDS RAIN - FORTRESS: The largest interactive aquatic play structure in Latin America! WAVE POOL: Using the latest technology, our wave pool will create 1.5 meters tall waves in 8 different forms. LAZY RIO: Kick back on the longest lazy river in Latin America! Note: for safety purposes, the slides are subject to minimum and maximum weight restrictions. Guests who do not meet these requirements may not be permitted to use the attractions.

What's included

Included
Concierge service
Free Wi-Fi service
Towels
Showers
Not included
Food and Drinks
Transportation
Locker

Traveller Ratings

4.2
162 reviews
5
100
4
22
3
18
2
10
1
12

How it compares in Playa del Carmen

  • Starting price $61 is 61% below the typical $156 for tours of similar length in Playa del Carmen

Excurgo comparison of 1,352 Viator tours, recalculated daily.

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Public transportation options are available nearby
  • All areas and surfaces are wheelchair accessible
  • Travelers should have at least a moderate level of physical fitness

Cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

1+ days before100% refund
0–1 days before0% refund

Frequently asked questions

How long does Jungala Aqua Experience take?

Jungala Aqua Experience lasts about 8 hours. The itinerary has 1 stop.

How much does Jungala Aqua Experience cost?

Prices start at $61 per person for this Playa del Carmen experience, booked through Viator with the price shown before checkout. There are 4 booking options, so the final price depends on the option you choose.

What days does Jungala Aqua Experience run?

According to the operator’s current schedule, it runs on Mondays, Tuesdays, Wednesdays, Fridays, Saturdays, and Sundays.

How much does Jungala Aqua Experience cost for children?

Children aged 3–12 pay from $42, adults from $61.

Can I cancel Jungala Aqua Experience for free?

Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.

Is this a private or a group tour?

It is a small-group experience with a maximum of 10 participants.

Is the tour suitable for children?

Infants and small children can ride in a pram or stroller

Is the tour wheelchair accessible?

Wheelchair accessible All areas and surfaces are wheelchair accessible

Will my booking be confirmed immediately?

Yes, bookings are confirmed instantly.

Is Jungala Aqua Experience worth it?

Travellers rate it 4.2 out of 5 across 162 verified reviews; it is run by Jungala Aqua Experience.

Reviews(162)

L
L1170RDkellyr
September 24, 2026
Waterpark amazing!

Cleanest waterpark I have been to! Love it

Operator response

Thank you for visiting JUNGALA Aqua Experience. We appreciate your friendly review. We were so happy to have you. Come back and visit us soon! #JungalaPark

K
karlaoV4715PT
August 14, 2026
Great value for the experience.

Great family water park. Lots of places to sit, eat, lay around. Had things for all ages, from my 5 year old nephew to my 11 and 13 year old daughters.

Operator response

Thank you for visiting JUNGALA Aqua Experience. We appreciate your friendly review. We were so happy to have you. Come back and visit us soon! #JungalaPark

K
katelynb930
August 7, 2026
Worth the visit

⭐⭐⭐⭐⭐ 10/10 Experience — Definitely Worth It! Jungala Water Park was easily a 10/10 experience! We booked it completely spur of the moment, and I’m so glad we did. It ended up being one of the best things we did in Cancun. For the price, you really get your money’s worth. Food, snacks, and drinks were included, so we didn’t feel like we were constantly being charged extra for everything once we got inside. The lazy river was AMAZING and probably one of my favorite parts. It even has a swim-up bar, which made it that much better. The entire park was beautiful, relaxing, clean, and felt more upscale than your typical water park. There was plenty to do, but you could also just relax and enjoy yourself without feeling rushed. The whole experience felt worth what we paid, especially compared to some of the other excursions and attractions in Cancun. If you’re debating whether to book Jungala, DO IT! Even as a last-minute decision, it was absolutely worth it. Great food, drinks, atmosphere, and fun all in one place. I would definitely come back! 10/10 — highly recommend!

Operator response

Thank you for visiting JUNGALA Aqua Experience. We appreciate your friendly review. We were so happy to have you. Come back and visit us soon! #JungalaPark

R
Rubhyx Q
August 1, 2026
Recommended

The truth is the park is very nice, perfect for coming to relax and spend time with family, the food is very delicious however the staff's attitude is terrible they are very curt and not friendly at all only the waiter Manuel from Coco Yol was the only one who was friendly at all times they should look at their staff since the service and attention is not very good

Operator response

Hola, nos entristece saber que tuviste una experiencia distinta a la que habíamos planeado para ti. Gracias por la retroalimentación, pues nos ayuda a seguir mejorando. Por favor compártenos todos los detalles a través de customerservicejungala@vidanta.com donde nos aseguraremos de que el reporte llegue al departamento correspondiente.

M
MrsDowns11
July 19, 2026
Absolutely loved it!

We almost didn’t come, as we heard that there was no shade and not much for little kids to do. We have a 7 year old, a 4 year old, and an infant. That, coupled with the fact that it was an hour bus ride each way and there would be no buses coming back early… We were nervous! But I’m SO glad we went! I’m not sure if the person I talked to thought I was referring to a different waterpark or what because there was a ton of shade! Maybe they added umbrellas recently or something? We were all very confused when we arrived because I’ve never been to a water park with more shade. Tons of umbrellas, the lazy river has shade 80% of the time, and there is lots of tree cover. Anyhow, our two older ones had an absolute blast and the baby enjoyed floating in the lazy river. Everything is so well done. The bathrooms are beautiful, the decor is spot on, and the food was good, too! The prices on the food were high, but thankfully we had some vouchers. The only thing that was a bummer was there were quite a few mosquitos in the trees next to the big play structure. I would have brought some bug spray if I’d known. All in all, a 10/10 experience. I’d totally come back!

Operator response

Thank you for visiting JUNGALA Aqua Experience. We appreciate your friendly review. We were so happy to have you. Come back and visit us soon! #JungalaPark

K
Kerrie_T
July 5, 2026
Jungala

We’d a fantastic day at Jungala, I would highly recommend. It’s a lovely place & not overcrowded, very good experience had by all, the kids loved the wave pool. Food and drinks good quality & plentiful.

2
206adriaf
June 19, 2026
Calm and relaxing water park

Very pleasant park, it is well family, not so radical, has only 4 "radical" toboggans, but are also quite quiet. Overall it is a great park for those looking to relax. The slow river is a delight and the wave pool is also very good. There are many life savers and the safety and cleanliness of the place is also wonderful. Definitely recommend and would come back more often!

Operator response

Hello! Thanks for your friendly review. We were thrilled to have you. Come back soon! #JungalaPark

T
Tessa_S
June 15, 2026
Family Vacation

We had originally double booked another and accidentally had an open day. We took the chance and are grateful we did! The whole experience was wonderful. The food was huge and worth the extra bit.

A
ALEXA P
June 14, 2026
Fun times

Was a lot of fun! No long lines as it’s slow season and the staff was super awesome. Only downside is pricing is very expensive

I
IMVM
May 18, 2026
Jungala: A Surprisingly Luxurious Family Escape

Possibly one of the cleanest and best-organized water parks we have visited. Excellent cabana experience, attentive staff and surprisingly good food quality. Jungala also deserves major recognition. We purchased VIP Beyond tickets and rented a private cabana. The park was exceptionally clean, organized, safe, and family-oriented. Staff members were attentive throughout the experience, and the food quality inside the park was surprisingly excellent. The massages at Jungala were another unexpected highlight. One important recommendation: If renting a cabana at Jungala, avoid also purchasing the meal-inclusive VIP package, since the amount of food becomes excessive. Another detail worth recognizing: after losing my wallet inside Jungala, staff members successfully located and returned it the following day.

Operator response

¡Hola! Muchas gracias por tu reseña. Fue un placer recibirte en #JungalaPark ¡Esperamos verte muy pronto!

$61$71/ person
4.2(162)
Duration8 hours
ConfirmationInstant
Check availability on Viator →
Booking on the official Viator website
Free cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

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Secure booking on official partner site
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