Our tour guide was wonderful but the tour operator was not. I had to reach out to the operator less than a week before the tour (others proactively contacted me several weeks before their tour). The tour operator also thoroughly confused our guide by limiting our ‘custom’ tour to 8 options of which we could pick 4. The tour guide kept thinking we had chosen those options and took her off course. Very disappointed with that…
Thanks Jim for taking the time to review your experience with Washoku club city and culture tours We’re glad you enjoyed the company of the guide It’s so nice of you to mention how great was our guide . We are one of the very few companies that offer only Japanese professional locals to show the city. And you had one of our top 10 guide So we’re very much happy to hear that from you . Regarding our operations We’re sorry if we couldn’t meet your expectations and we take your comment very serious to see what happened. Just wanted to tell you That 8 hours tour It’s enough to see 3 to 4 places maximum and we list the different locations for our guests to choose where they prefer to go . We’re sorry if we couldn’t explain that to you from the beginning Enjoy the rest of your stay in Tokyo And we hope to see you again With more fun and local tours with Washoku club food tours. Best regards













