R
Great show
Very pleasant evening. This is a must when visiting playa del carmen. Great drinks and the service is amazing.
Cirque du Soleil JOYÀ Admission Tickets
+24 photos
At a glance
- Duration
- 1–2 hours
- Price from
- $87 / person
- Location
- Cancun, Mexico
- Rating
- 4.5 / 5 · 1,485 reviews
- Languages
- EN, EN, EN, ES
- Group
- Small group, up to 8
- Cancellation
- Free cancellation up to 24 hours before
- Hotel pickup
- Available
- Confirmation
- Instant
- Ticket
- Mobile or paper ticket accepted
- Operator
- Cirque du Soleil JOYÀ
Description
JOYÀ by Cirque du Soleil chronicles the adventures of a rebellious teenage girl who finds herself in a mysterious jungle within her grandfather’s imaginative world. Inspired by ancient Mayan iconography, this spectacular production blends breathtaking acrobatics, music, and storytelling into an unforgettable theatrical experience. Ranked among the Top 10 tours in Cancun and the Riviera Maya, JOYÀ is truly a must-do experience for anyone visiting the destination. Due to its popularity, tickets often sell out quickly, so we highly recommend reserving in advance to secure your seats. Why you’ll love it: • A world-class show by Cirque du Soleil inspired by Mayan culture • Top 10 rated tour in Cancun – Riviera Maya • Multiple showtimes available to match your plans If you’re visiting Cancun or the Riviera Maya, JOYÀ is an experience you simply cannot miss.
Schedule & prices
- Runs
- Tue, Wed, Thu, Fri, and Sat
- Start times
- 7 times a day, 5:00 PM–9:15 PM
- Next available
- Fri, Oct 9
- Adult (ages 13+)
- $87
- Child (ages 3–12)
- $43
Prices change with the date; the lowest is shown.
Out at sunset: the 7:00 PM departure is under way when the sun sets, around 7:18 PM in the coming weeks.
From the operator’s live schedule on Viator, checked Oct 8.
Tour Options
Itinerary
Cirque du Soleil JOYA
JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show. Ticket Options: Show-Only, Includes a seat at a side table or a high stool seat. You can buy drinks or popcorn at out bar. Show, Premium Seats, Drinks, & Appetizers Experience. Includes 7 gourmet appetizers, half a bottle of champagne per person, and center seats. Show & Dinner Experience Includes a 3-course gourmet dinner, half a bottle of champagne per person, and seats near the stage VIP Show & Dinner Experience Includes priority access to the theater, welcome cocktail in the VIP room, 3-course dinner, unlimited champagne during dinner and the best seats in the theater.
What's included
Included
Theater access
All Fees and Taxes
Parking
Not included
Photos
Boutique
Pickup Locations & Times
** This is the official shared transportation to Cirque Soleil Service** Please make sure that your package indicates in the name "Transfer + Experience" example: "Transfer + Show-Only", those are the packages that include the round trip transportation service. 1. During the booking process, search and select the Hotel or meeting point of your preference. 2.The "Start time" in the confirmation is the schedule of the show NOT the pick up time. 3. To know the exact time and meeting point you must send a message thru the option on your reservation prior to the purchased visit date (12 hours) in order to not lose the transportation service.. Transportation is not private, so you will be sharing the bus with other visitors. **Important note** There may be some locations in Playa del Carmen where transportation cannot access directly. In such cases, we will inform you via email of the nearest meeting point to the selected hotel.
Traveller Ratings
Reviews collected by Viator and Tripadvisor
4.5
1,485 reviews
How it compares in Cancun
- No. 33 by number of reviews among 3,442 tours in Cancun
- Starting price $87 is 11% above the typical $78 for tours of similar length in Cancun
Excurgo comparison of 3,442 Viator tours, recalculated daily.
Important Information
- Wheelchair accessible
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Suitable for all physical fitness levels
- **IMPORTANT** At Cirque du Soleil JOYA, All the experiences starts with dinner (duration 1 hour) and then the show starts (1 hour later) the schedule depends on the experience selected.
- Tickets will be printed upon arrival at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID.
- ID will be requested for alcohol consumption
- Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.
- Casual-formal dress code.
- We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.
- The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute.
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does Cirque du Soleil JOYÀ Admission Tickets take?
Cirque du Soleil JOYÀ Admission Tickets lasts about 1–2 hours. The itinerary has 1 stop.
How much does Cirque du Soleil JOYÀ Admission Tickets cost?
Prices start at $87 per person for this Cancun experience, booked through Viator with the price shown before checkout. There are 11 booking options, so the final price depends on the option you choose.
What days does Cirque du Soleil JOYÀ Admission Tickets run?
According to the operator’s current schedule, it runs on Tuesdays, Wednesdays, Thursdays, Fridays, and Saturdays, with 7 departures a day between 5:00 PM and 9:15 PM.
How much does Cirque du Soleil JOYÀ Admission Tickets cost for children?
Children aged 3–12 pay from $43, adults from $87.
Can I cancel Cirque du Soleil JOYÀ Admission Tickets for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is hotel pickup included?
Yes, pickup is offered. ** This is the official shared transportation to Cirque Soleil Service** Please make sure that your package indicates in the name "Transfer + Experience" example: "Transfer + Show-Only", those are the packages that include the round trip transportation service. 1. During the booking process, search and select the Hotel or meeting point of your preference. 2.The "Start time" in the confirmation is the schedule of the show NOT the pick up time. 3. To know the exact time and meeting point you must send a message thru the option on your reservation prior to the purchased visit date (12 hours) in order to not lose the transportation service.. Transportation is not private, so you will be sharing the bus with other visitors. **Important note** There may be some locations in Playa del Carmen where transportation cannot access directly. In such cases, we will inform you via email of the nearest meeting point to the selected hotel. Pickup points include Grand Maya by Dicasi RM.
What languages is Cirque du Soleil JOYÀ Admission Tickets offered in?
The experience is available in EN, EN, EN, ES, ES, ES.
Is this a private or a group tour?
It is a small-group experience with a maximum of 8 participants.
Is the tour suitable for children?
Infants are required to sit on an adult’s lap Specialized infant seats are available
Is the tour wheelchair accessible?
Wheelchair accessible
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Reviews(1,485)
Reviews collected by Viator and Tripadvisor
S
Experience
Enchanting. Magical. Beautiful family experience🤩
Operator response
¡Hola! ¡Muchas gracias por visitar Cirque du Soleil JOYÀ en Riviera Maya! Fue un placer recibirte ¡Nos vemos muy pronto! 🎪
B
The facility where the...
The facility where the event is held is very beautiful and the surrounding grounds were very nice as well. The only complaint was the lack of food choices at the venue. Unless you bout the meal with the event, only popcorn was available for food outside of overpriced drinks.
9
Thoroughly Entertained
Came with my Family and we had a great time. Alan and Hubaldo were attentive and great guides. The show was amazing and the talent was immense, I’d come back.
Operator response
Hi! Thank you for being part of Cirque du Soleil JOYÀ. We’re delighted to know your visit was special, and we hope to welcome you again soon for another extraordinary night. 🎪
3
Spectacular!
Spectacular, perfect for all ages. Cirque du Soleil is always a guarantee!
Operator response
¡Hola! Muchas gracias por ser parte de Cirque du Soleil JOYÀ. Nos alegra saber que disfrutaste la experiencia y esperamos verte nuevamente para seguir compartiendo noches extraordinarias. 🎪
R
Excellent service from Gustavo and Iván, the show was incredible, the dinner was top-notch, congratulations
Everything was incredible, I loved it
Operator response
¡Hola! Muchas gracias por ser parte de Cirque du Soleil JOYÀ. Nos alegra saber que disfrutaste la experiencia y esperamos verte nuevamente para seguir compartiendo noches extraordinarias. 🎪
A
Excellent
Excellent show and amenities. The bad thing is that in some places they restrict taking photos, only they can take them of you and they sell them to you.
Operator response
¡Hola! Muchas gracias por ser parte de Cirque du Soleil JOYÀ. Nos alegra saber que disfrutaste la experiencia y esperamos verte nuevamente para seguir compartiendo noches extraordinarias. 🎪
I
Joya Cirque
Bought the dinner package and went on a Tuesday night. Cab ride from our hotel which was a 5 min drive was $25USD😳. Property is huge and has lots of offer Paid photo ops all over -pricey Lots of areas to sit relax and have a drink prior to the show the theatre is huge and lots of visual imagery. We had front row seats just beside VIP area The food in itself is spectacular and well worth the money Read up about the show before going so you understand the concept. Show dialogue in English and Spanish and gain lots to take it After the show there was entertainment outside the theatre -free as well Would recommend
Operator response
Hello! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
W
Good show but bad transit
The show was excellent but we get there way too early (1.5 hours before the show) and there is nothing to do there and no place to beat the heat.
W
Beautiful. Cirque never disappoints!
Awesome show. We've been to several Cirque shows but this was our fist time going in Riviera Maya. Fun family show and no intermission, so much better for children becuase it's shorter than the other shows we've seen. I liked the story and how it had a theme appropriate for all ages. The scenery and performances are always so beautiful and dreamy. The bar service was top notch and the vibe right when you enter the property is stunning. The kids loved the show and I loved the performance and atmosphere. Perfect family outing during vacation.
Operator response
Hello, Phillips! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
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| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
| Cirque du Soleil JOYÀ Admission Tickets | 1–2 hours | 4.5 (1,485) | $87 | |
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from$87
4.5(1,485) Free cancellation