Check in time for the first 4:30 pm and the second at 7:30 pm, when you make your reservation we will send you a text message or WhatsApp to give you a choice between the available places.
Description
JOYÀ de Cirque du Soleil is a unique experience in the Riviera Maya that combines art, acrobatics and gastronomy in an exclusive show. As the only permanent Cirque du Soleil show in Latin America, it offers an immersive story full of magic, live music and stunning visual effects. Unlike other shows, here viewers can enjoy a gourmet three-course dinner inspired by the narrative of the show, accompanied by champagne or premium drinks. With a theatre specially designed for JOYÀ, this intimate and multisensory experience guarantees an unforgettable night full of excitement, creativity and luxury.
Schedule & prices
Runs
Tue, Wed, Thu, Fri, and Sat
Start times
5:00 PM and 8:00 PM
Next available
Wed, Oct 14
Adult (ages 10+)
$194
Child (ages 0–9)
$106
Prices change with the date; the lowest is shown.
Out at sunset: the 5:00 PM departure is under way when the sun sets, around 7:17 PM in the coming weeks.
From the operator’s live schedule on Viator, checked Oct 13.
Tour Options
VIP experience, show and dinner
VIP Dinner, show and champagne: Show from the best seats in the theater.
Three-stroke gourmet dinner.
Unlimited champagne during dinner.
VIP attention.
Experience only show
Just show: Options in table and high chair.
Show from side seats or in the back row of the theater.
Experience drinks and canapés
Drinks and canapes : Show from center seats.
Half a bottle of Champagne per person.
Gourmet canapés.
Experience show and dinner
Show and dinner: Includes entrance, 3-stroke gourmet dinner, half bottle of champagne or premium drinks and exclusive service before and during
What's included
Included
Food : Three-course dinner (show and dinner/show and VIP dinner only), or drinks and canapés
Half bottle of champagne or premium drinks (except Solo Show).
Exclusive service before and during the show (in dinner options).
VIP table setting (only in VIP show and dinner).
Access to the show (in all options).
Seats in the selected category.
Not included
Tips.
Additional drinks or food outside the chosen package.
Souvenirs or shopping within the compound.
Transportation from hotel
Traveller Ratings
Reviews collected by Viator and Tripadvisor
3.3
6 reviews
5
3
4
0
3
0
2
2
1
1
Important Information
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does Cirque du Soleil JOYÀ in Vidanta Riviera Maya take?
Cirque du Soleil JOYÀ in Vidanta Riviera Maya lasts about 3 hours.
How much does Cirque du Soleil JOYÀ in Vidanta Riviera Maya cost?
Prices start at $194 per person for this Playa del Carmen experience, booked through Viator with the price shown before checkout. There are 4 booking options, so the final price depends on the option you choose.
What days does Cirque du Soleil JOYÀ in Vidanta Riviera Maya run?
According to the operator’s current schedule, it runs on Tuesdays, Wednesdays, Thursdays, Fridays, and Saturdays, starting at 5:00 PM and 8:00 PM.
How much does Cirque du Soleil JOYÀ in Vidanta Riviera Maya cost for children?
Children aged 0–9 pay from $106, adults from $194.
Can I cancel Cirque du Soleil JOYÀ in Vidanta Riviera Maya for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Where does the tour start?
The meeting point is Check in time for the first 4:30 pm and the second at 7:30 pm, when you make your reservation we will send you a text message or WhatsApp to give you a choice between the available places. Hotel pickup is not part of this experience.
What languages is Cirque du Soleil JOYÀ in Vidanta Riviera Maya offered in?
The experience is available in EN, ES.
Is this a private or a group tour?
It is a small-group experience with a maximum of 50 participants.
Is the tour suitable for children?
Infants are required to sit on an adult’s lap
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is Cirque du Soleil JOYÀ in Vidanta Riviera Maya worth it?
Travellers rate it 3.3 out of 5 across 6 reviews on Viator and Tripadvisor; it is run by Conoce Lo Tuyo - Know Thy World.
Reviews(6)
Reviews collected by Viator and Tripadvisor
G
Ghaida93
May 4, 2026 · via Tripadvisor
Wonderful venue , Amazing show and a feast for eyes and ears
I have booked this last minute when realizing the venue is close to my resort
The venue itself is wow and wow .
The organization is professional and smooth .They accompany every guest into theatre and explain drink orders and so on.
The show is just the right time length to enjoy.Drunks are pricey for Mexico but right for such venue.
I went for the evening show and if you are in the area go for it
Operator response
Dear Chimene, thank you very much for your review, We are happy to know that you enjoyed the show and the venue. We hope you give us the opportunity to serve again soon..
Many thanks and regards!
M
Markobravo
February 23, 2026 · via Tripadvisor
Order wrong tickets due to their website glitch, no refunds and one to help.
Careful when ordering form their website. It defaults to child tickets and if you purchase those by mistake, there are no refunds and no one helps. The show is mediocre.
Operator response
Hello dear guest. Thank you for your recommendation. It is very important to be sure you are booking the correct number of person as there are different prices for adults and for children.
If you had contacted us to +52 998 277 2890 which is the contact number which appears on the coupons of all the activities & tours we offer, we could have been able to assist you..
If your visit date is still to come, please text us or send us a whatsapp so we can help you..
K
kishorr293
December 7, 2025 · via Tripadvisor
Dinner extravaganza
Very strongly recommend this shoe and dinner. Must do the dinner! It’s a wonderful experience. Satisfaction guaranteed!!!
Operator response
Dear Kishorkumar, We're thrilled to hear that you had an amazing experience with us at Cirque du Soleil JOYA in Vidanta Riviera Maya! Our team works hard to create unforgettable moments, and it's wonderful to know that we met your expectations.
Thank you for choosing to dine with us and enjoy our show. We're glad you enjoyed the dinner extravaganza and that it exceeded your expectations. We look forward to welcoming you back soon!
C
ChungHun_K
November 17, 2025 · via Viator
The cost for digital...
The cost for digital photos are INSANE. Total ripoff.
$5K Mexican pesos for 3 sets of digital only photos (3 different set ups).
Operator response
Dear Chung..
We are very sorry that you felt the cost of the digital photos was high. We understand that 5,000 Mexican pesos can be a significant expense for some people.
We appreciate your feedback and will take it into account for future reference. If you have any further questions or concerns, please do not hesitate to let us know.
J
Jill R
June 18, 2025 · via Tripadvisor
Do not miss it
From the food, to the action on the stage, to the sets, to the service staff, the whole experience was worth every penny. An A1 professional show!
Operator response
Thank you very much for your comments dear Jill, we are very happy to know that you enjoyed the show... we look forward to seeing you again...
Z
Z523FEmarciac
May 16, 2025 · via Tripadvisor
Vidanta vacation membership
The place was beautiful. However, they push you to buy into a membership. They offer you several free cruises and show you certificates for the same. Don’t, don’t buy into this it’s a total scam. The cruise certificates have a significant charge when you go to use them and it lands up costing more than the cruise itself. Do not waste your money.
Operator response
Hello. This is most likely a confusion, we do not offer memberships for any hotel. If you booked through Viator, you just get the service you booked and that is it. We recently added this activity to our catalogue and the only two reservations we have so far are for May 30th and September 18th...
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