I went on this tour last week with my wife and two kinds, this was my second tour in Mexico after our Hotel arranged free Tulum site visit 3 days before. The user experience was great, the agency very proactive and got me up to date via WhatsApp messages. The bus came to my hotel at 7:20am and brought us to the pickup location at La Isla, we waited a bit more than an hour there before the bus departed. The guide was very transparent and help manage people expectations throughout the journey. I really recommend him; his name was TOMAS and he was a Maya decent, very friendly and knowledgeable. We had the premium package, and we were untitled to fresh drinks and water throughout the journey, and I think that made a good difference. The food was OK, we had a sandwich in the bus for breakfast and lunch once at a place not to far from Chichen Itza site. The guided tour lasted for 45 min then we had an hour to take picture on our own which was great. The next stop was the Saamal Cenote, an amazing experience, we were a little bit nervous at first since we are not very good swimmers but once in the water with the life jackets it was perfect. We only stayed there for about an hour which does not let you much time as you need to change your clothes before and after so to be honest, we lasted less than 30min in the water. Nevertheless, my kids loved it which was all that mattered to me. The last stop 30min stop at Valladolid was OK, we went to the parc, got some ice cream for the kids and took a few pictures before it was time to go. We got back to the hotel around 7:45pm and headed for donner right away. Although this was a day long tour my kids really enjoyed it and I highly recommend this package if you are travelling with family and want to discover the area and learn more about the Maya culture.
Thanks for your comments: This tour is familiar and many of our clients do it again when they return to Cancun, it is a tour to definitely get to know the Mayan culture. It was a pleasure serving you and meeting you, I hope you can recommend us. Best Regards




















































