Escape the crowds and explore the Riviera Maya your way on this 6-hour private tour — blending nature, culture, and flexibility for a truly personalized adventure.
What makes this tour special:
• Private Experience: Just your group, fully personalized.
• Early Access, No Crowds: Start early to enjoy the calm and beat the heat.
• Snorkel in Yal-Kú Lagoon: Explore turquoise waters full of marine life — before everyone else arrives.
• Cenote Xunaan Ha: Jump into a beautiful, open-air cenote surrounded by jungle.
• Cenote Taak Bi Ha: Swim in crystal-clear waters inside a magical underground cave.
• Optional Ceviche Lunch: Savor fresh ceviche at a local restaurant (not included).
• Relaxed Schedule: We keep things smooth and unhurried — no rigid timelines.
• Customizable Itinerary: Want to visit a different cenote instead? Let us know — (entry fees may apply).
This tour is a perfect for couples, families, or anyone looking to enjoy the Riviera Maya at a comfortable pace.
Schedule & prices
Runs
Every day
Start times
7:00 AM
Next available
Sun, Oct 4
Adult (ages 12–75)
$225
Child (ages 3–11)
$100
Infant (ages 0–2)
Free
Larger groups pay less per person.
From the operator’s live schedule on Viator, checked Oct 3.
Tour Options
Cenotes Private Tour VIP
Pickup included
Itinerary
Yal-ku Lagoon
Admission included60 min
Open Sky Cenote
Admission included60 min
This is an open Cenote where you will have a lot of fun jumping ans swiming.
Cenote Taak Bi Ha
Admission included60 min
This is an amazing underground river. You will walk and swim in this incredible formation.
What's included
Included
Private transportation
Bottled water
Use of Snorkelling equipment
Air-conditioned vehicle
Not included
Gratuities
Lunch
Pickup Locations & Times
Pickup is available from Cancun, Playa del Carmen, Tulum & any place in the Riviera Maya. Pickups at Playa Mujeres or Costa Mujeres have an additional charge of 50USD fee total that will be paid the day of the tour. We pick you up at the lobby of your hotel or Airbnb. Suggested pickup time is 7.30 am but we are happy to accommodate the schedule to your wishes.
Traveller Ratings
Reviews collected by Viator and Tripadvisor
5.0
115 reviews
5
114
4
1
3
0
2
0
1
0
How it compares in Playa del Carmen
Rated higher than 73% of 448 reviewed tours in Playa del Carmen
Starting price $225 is 50% above the typical $150 for tours of similar length in Playa del Carmen
Excurgo comparison of 1,352 Viator tours, recalculated daily.
Important Information
Specialized infant seats are available
Travelers should have at least a moderate level of physical fitness
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does Cenotes Private Tour VIP take?
Cenotes Private Tour VIP lasts about 6 hours. The itinerary has 3 stops.
How much does Cenotes Private Tour VIP cost?
Prices start at $225 per person for this Playa del Carmen experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
What days does Cenotes Private Tour VIP run?
According to the operator’s current schedule, it runs every day, starting at 7:00 AM.
How much does Cenotes Private Tour VIP cost for children?
Children aged 3–11 pay from $100, adults from $225. Infants go free.
Can I cancel Cenotes Private Tour VIP for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is hotel pickup included?
Yes, pickup is offered. Pickup is available from Cancun, Playa del Carmen, Tulum & any place in the Riviera Maya. Pickups at Playa Mujeres or Costa Mujeres have an additional charge of 50USD fee total that will be paid the day of the tour. We pick you up at the lobby of your hotel or Airbnb. Suggested pickup time is 7.30 am but we are happy to accommodate the schedule to your wishes. Pickup points include Hotel Pok Ta Pok, SLS Cancun.
What languages is Cenotes Private Tour VIP offered in?
The experience is available in EN, ES.
Is this a private or a group tour?
It is a private experience: only your party takes part. Up to 15 travellers can book together.
Is the tour suitable for children?
Specialized infant seats are available
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is Cenotes Private Tour VIP worth it?
Travellers rate it 5.0 out of 5 across 115 reviews on Viator and Tripadvisor; it is run by My Quest Concierge Private Tours.
Reviews(115)
Reviews collected by Viator and Tripadvisor
P
P5434XJbethw
August 4, 2026 · via Tripadvisor
Incredible cenote experience!
We booked through the TUI App once we were in Mexico.
We received email confirmation that we would get details the evening before.
Irving met us at our hotel lobby on time & was a joy to guide us through the excursions.
Irving was very knowledgeable about the local areas and was able to give us lots of insight into the geography & wildlife of the Cenotes we visited.
The 1st Cenote we visited was the underground cave & it was incredible! Irving got lots of videos and photos around the cenote & stopped us at various points around it to point out key features and POI. We also had the cenote completely to ourselves!
I would highly recommend Irving & this excursion for this experience!
C
cbossino
June 29, 2026 · via Tripadvisor
Fantastic experience .
Fantastic Guide Heriberto very knowledgeable and kind man , we enjoyed this thoroughly . I would recommend him to everyone. we really enjoyed the cenote and turtles .
C
christopherbU509FX
May 28, 2026 · via Tripadvisor
Cenote vip tour
Irving was great. Very professional and a great guide.
The cave cenote was my favorite, definitely worth it.
D
Daniel_S
May 11, 2026 · via Viator
Great private tour worth the price
With this private tour, it is well worth paying the premium for a flexible schedule and a well-educated guide fluent in English who can also act as your personal photographer.
Our tour guide Isaac was well spoken and highly knowledgeable in the history of the cenotés when asked, but not overly chatty or intrusive. All the destinations weren’t too crowded and very comfortable to visit.
The underground caves of Taak Bi Haa were stunningly beautiful. Cenoté Xunaan Ha was fun and refreshing as well.
The only reason I’m giving this tour 4 stars instead of 5 is because Yal Kú Lagoon was fairly underwhelming. Apparently there are more fish to see depending on the season, but there weren’t very many when we went. Half of the lagoon was also covered with a bunch of seaweed, which made navigation difficult. Otherwise, it was a fantastic tour!
L
L4713NTphilipl
April 10, 2026 · via Tripadvisor
Irving the great guide and am awesome tour!
Irving was incredible. Honestly the best guide we have had. He was very knowlegable, kind, generous and friendly. He was super with our children aged 9 and 12. The tour itself was great value with each of the 3 places we visited being superb. They were clean, quiet and well organised. We adored the turtles, were exhilerated by the swimming in the cave and had fun jumpimg into the cenote. The whole experince cpuld not have been better. Thankyou to Irving for making it the best morning of our holiday. You are such a gentleman and have a greatvtaste in music!
C
Cridion
April 5, 2026 · via Tripadvisor
Great tour, exceptional guides
Wow! What an amazing experience!
A huge thank you to Eddy and Pedro for a perfect day. They were very caring with us and made the tour even more enjoyable.
The cenotes are simply spectacular, a real favorite!
I recommend 100%!
9
908melissac
April 5, 2026 · via Tripadvisor
Superb day
Eddie y Pedro were excellent accompaniments
T
tania w
March 4, 2026 · via Tripadvisor
Amazing day at the cenotes
Our day with Heriberto was fantastic. He was so accommodating to all our needs and did everything to ensure we had an amazing experience. The three cenotes we visited all had unique features. Heriberto shared many interesting facts about each place. I would highly recommend this private tour with Heriberto.
T
Thaogabrie
February 27, 2026 · via Tripadvisor
Amazing cenotes, especially Taak Bi Ha!
Juan Manuel, the true Mayan warrior GM (aka our tour guide), was wonderful. He kept us entertained the entire time and was incredibly kind. He’s very knowledgeable, speaks several languages, and shared so much with us about Mexico and Mayan culture.
K
KewlKlep
February 12, 2026 · via Tripadvisor
A whole new world! What a treasure to see what was just under our feet! This was such a unique experience for us all
This trip was a surprise for us all! We weren’t sure who would enjoy it the most, but the little kids up to Grandma had a BLAST! Our tour guide Irving H provided more than just snacks and directions… he joined in on the experience and made sure everyone was comfortable throughout the morning!
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