Tours/Playa del Carmen/CENOTE DAY! with transportation from Cancun, Playa DC or Tulum
CENOTE DAY! with transportation from Cancun, Playa DC or Tulum
4.5(8)Playa del Carmen5 hours
VIATOR3.0(1)TRIPADVISOR4.7(7)
+17 photos
At a glance
Duration
5 hours
Price from
$29 / person
Location
Playa del Carmen, Mexico
Rating
4.5 / 5 · 8 reviews
Languages
EN, ES
Group
Small group, up to 500
Cancellation
Free cancellation up to 24 hours before
Confirmation
Instant
Ticket
Mobile or paper ticket accepted
Operator
CARIBE MEX TOURS
Meeting point
SEVEN ELEVEN ALDEA ZAMA10:15AMWe recommend being ready 5 minutes before at the agreed point.We clarify that there is the possibility that transportation is NOTWait for passengers if they are not ready at the agreed point at the agreed time. THEY WILL CALL BY THE NAME OF WHOM HAS MADE THE RESERVATION.
Description
Get ready to live a magical day full of excitement and adrenaline while you discover the wonderful beauty of our incredible cenotes.
Immerse yourself in a fascinating world where each cenote has a unique essence. You will be able to experience impressive diving, explore marine fauna, admire ancient fossils and swim.
But that is not all. Our expert guides will accompany you on this adventure.
At Cenotes Casa Tortuga, we not only offer you an unforgettable experience, but we also recommend that you become part of our commitment to this treasure.
Are you ready to dive into a world of adventure, beauty, and amazing discoveries?
Schedule & prices
Runs
Every day
Start times
9:00 AM
Next available
Sat, Oct 10
Adult (ages 5+)
$29
Infant (ages 0–4)
Free
From the operator’s live schedule on Viator, checked Oct 9.
Tour Options
TICKET GUIDE AND WAISTCOAT
THE TRANSFER IS PAID UPON BOARDING: TRANSPORTATION IS PAID UPON BOARDING, 38usd per person.
Itinerary
Cenotes Casa Tortuga
Admission included300 min
You will enjoy a cool afternoon in the 4 cenotes of Casa Tortuga. Upon arrival, you will be greeted by a guide who will accompany you for an hour, then you will be free to enjoy in your own way.
What's included
Included
Lifejacket
Access to Turtle House (4 cenotes)
GUIDE in the complex
Air-conditioned vehicle
Not included
TRANSPORTATION IS PAID UPON BOARDING, 38usd per person.
Pickup Locations & Times
We recommend staying 5min
previously prepared at the agreed point,
we want to clarify that this
possibility that the transportation
wait for the passengers if they are not there
prepared at the agreed point at the agreed time.
THEY WILL CALL BY THE NAME OF WHOM HAS MADE THE RESERVATION.
Traveller Ratings
Reviews collected by Viator and Tripadvisor
4.5
8 reviews
5
6
4
0
3
2
2
0
1
0
How it compares in Playa del Carmen
Starting price $29 is 81% below the typical $150 for tours of similar length in Playa del Carmen
Excurgo comparison of 1,364 Viator tours, recalculated daily.
Important Information
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does this tour take?
CENOTE DAY! with transportation from Cancun, Playa DC or Tulum lasts about 5 hours. The itinerary has 1 stop.
How much does this tour cost?
Prices start at $29 per person for this Playa del Carmen experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
What days does this tour run?
According to the operator’s current schedule, it runs every day, starting at 9:00 AM.
Can I cancel this tour for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is hotel pickup included?
Yes, pickup is offered. We recommend staying 5min
previously prepared at the agreed point,
we want to clarify that this
possibility that the transportation
wait for the passengers if they are not there
prepared at the agreed point at the agreed time.
THEY WILL CALL BY THE NAME OF WHOM HAS MADE THE RESERVATION. Pickup points include Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection All-Inclusive Resort - Adul.
What languages is this tour offered in?
The experience is available in EN, ES.
Is this a private or a group tour?
It is a small-group experience with a maximum of 500 participants.
Is the tour suitable for children?
Infants are required to sit on an adult’s lap
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is this tour worth it?
Travellers rate it 4.5 out of 5 across 8 reviews on Viator and Tripadvisor; it is run by CARIBE MEX TOURS.
Reviews(8)
Reviews collected by Viator and Tripadvisor
A
angelalO2484NG
April 16, 2025 · via Tripadvisor
A beautiful experience
Shuttle was added and back too late. In addition, the transfer was only made on written request via WhatsApp. Cenotenpark was very nice. Unfortunately, you can only enter the cave cenotes once with the guide. The open cenotes are freely accessible . Scenic very beautiful.
M
Meg_F
January 22, 2025 · via Viator
Excellent Cenote. Transport not so much.
I will explain my reason for the average rating. We booked the tour on line. We were advised that it would be a 4 hour tour. We were picked up at 8AM and were not returned til 4PM. The Cenote part was fabulous and it lasted about 2 hours. The drive each way was approximately 45 minutes. We spent 3 hours after enjoying the Cenotes waiting to be driven to our hotel.
A
antonellamM7626CV
October 21, 2023 · via Tripadvisor
Place to enjoy
Damian attended to us and they did everything he told us.
On this tour we had a great time because at the beginning the guide makes you tour the cenotes and then you have the afternoon free to enjoy, the boys spent the whole day swimming and jumping into the cenotes with their friends.
Operator response
Muchas gracias por tu reseña, los esperamos para mas aventuras, quedamos a la orden.
9
914ezequieli
October 21, 2023 · via Tripadvisor
It is known and enjoyed
Everything was excellent, my family enjoyed it a lot, we had a very nice day because we got to know the cenotes and then we stayed playing with the kids.
Operator response
Muchas gracias por tu reseña, los esperamos para mas aventuras, quedamos a la orden.
V
Voyager23426776790
October 18, 2023 · via Tripadvisor
Excellent day
We swam all day, I took the snorkeling equipment so it was a plus to make me want to swim in the open cenotes more, what I liked about the place is that you can choose how to spend it, whether to be calm, jump off the stones or simply enjoy nature.
Operator response
Muchas gracias por tu reseña, nos pone muy contentos, que hayas disfrutado del DIA DE CENOTES!
C
cesarjl
October 4, 2023 · via Tripadvisor
Relax
Excellent tour, a guide takes you to see 4 different cenotes on the property, then you have the afternoon free so you can swim and rest in 2 open cenotes that are fresh.
Operator response
Es nuestra idea, que puedan conocer diferentes cenotes y que puedan relajar también, nos alegra tu comentario Cesar, muchas gracias.
F
felixrL2688PD
October 2, 2023 · via Tripadvisor
Cenote afternoon
We spent a very nice afternoon with my friends at Casa Tortuga, we visited the 4 cenotes, crystal clear water and everything was very clean, they had a great time, good place and atmosphere to return with the family and enjoy this place again, the attention of the guide and Excellent driver, they make you feel like family.
Operator response
Que alegría saber que pudieron pasarla lindo, es el mejor premio que podemos tener, quedamos atento para lo que precisen.
D
DayTrip47973684716
October 2, 2023 · via Tripadvisor
Wonderful afternoon
It is a beautiful plan to go with the family and relax, we stayed until they closed, I definitely recommend them.
Operator response
Muchas gracias por tu reseña, nos alegra poder colaborar para que tengan un hermoso día.
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