2 Full Days Exploring The Ecuadorian Amazon | Tour Start In Quito

Thank you so much for sharing such a wonderful review! 🌿 It makes us truly happy to know that your experience went beyond simply visiting the Amazon and allowed you to connect with the richness of Kichwa culture and the incredible diversity of the rainforest. We’ll be especially happy to share your kind words with your guide and the whole lodge team. They put so much heart into creating a welcoming and authentic experience, and knowing that you felt at home at the lodge means a lot to us. Thank you for exploring the Amazon with Live Ecuador. We hope the sounds, stories, and unforgettable moments of the jungle stay with you for a long time. 💚🌎

Dear, Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had such an enjoyable stay in the Ecuadorian Amazon. We truly appreciate your kind words about Rodney. We are glad he made you feel welcome from the very beginning and that his flexibility, knowledge, and English skills helped make your journey comfortable and enjoyable. It is also wonderful to know that you enjoyed your room, especially the comfort and the balcony overlooking the rainforest. A special thank you for recognizing Jaime's work. Sharing the Amazon is much more than guiding a tour—it's about sharing a culture, traditions, and unforgettable experiences. We will be sure to pass along your kind comments to him; he will be very happy to know he made such a positive impact on your trip. It was a pleasure hosting you, and we would love to welcome you back in the future for a longer adventure. Next time, we'll be ready to help you discover even more of the Amazon—and we'll be happy to welcome your friends as well! Warm regards,

Dear Jamies Thank you so much for your kind words! 😊 We’re truly happy to hear that Rodney made your experience so special. His knowledge, professionalism, and warm personality are exactly what we hope every traveler can enjoy during their time in Ecuador. It’s wonderful to know that the conversations, the connection with nature, and the personal moments along the journey made your trip even more memorable. We will be sure to share your comments with him — he will be very happy to hear this! Thank you for traveling with Live Ecuador . We truly appreciate your recommendation and hope to welcome you back to Ecuador again soon! ✨

Hartelijk dank voor jullie mooie woorden! We zijn erg blij om te horen dat jullie zo’n fantastische tijd hebben gehad met Franco. Zijn passie voor natuur en cultuur, en zijn manier om bijzondere ervaringen te delen, maken elke reis uniek. Wat fijn dat jullie hebben kunnen genieten van alles: de natuur, ontmoetingen met locals, het spotten van dieren, en de leuke activiteiten zoals chocolade maken en keramiek—en natuurlijk het vele lachen! We hopen jullie in de toekomst opnieuw in Ecuador te mogen verwelkomen voor nog meer onvergetelijke ervaringen.

Beste, Hartelijk dank voor uw mooie woorden. Het betekent veel voor ons om te weten dat u en uw vrouw zo’n fijne ervaring hebben gehad met Franco. We zijn erg trots op zijn kennis en passie, en we zijn blij dat hij de schoonheid van de Amazone en Ecuador op zo’n bijzondere manier met u heeft kunnen delen. Het was een genoegen om u te mogen ontvangen en we hopen u in de toekomst opnieuw te mogen verwelkomen voor nog meer onvergetelijke ervaringen.

Thank you so much for sharing your experience with us Karen! We’re delighted to hear that you enjoyed your stay at our lodge and found the activities well organized. The Rainforest is a magical place, and while wildlife sightings can sometimes be unpredictable, every visit offers its own unique encounters and adventures. We truly appreciate your feedback, and we hope to welcome you back for even more Amazon discoveries in the future!

Thank you so much for your wonderful review Stacey! We’re delighted to hear that you enjoyed your adventure with us and felt comfortable during your stay at the lodge. It’s great to know the activities were exciting yet relaxing, and we’ll be sure to share your kind words with Brayan, he will be very happy to hear them! We truly appreciate your recommendation and look forward to welcoming you back for another Amazon experience in the future =)

Thank you very much for your lovely review Sarah! We’re so happy to hear that you had a great time and felt comfortable during your stay. Brian will be glad to know his efforts made your experience even more special. We're also delighted you enjoyed the activities, the beautiful accommodation, and the tasty meals. It means a lot to us, we hope to see you again on a future adventure!

Thank you for sharing your feedback — we truly value it and take it seriously. We’re sorry to hear that the experience didn’t meet your expectations on the first day. Regarding your comments: Yes, we do offer tours to the Yasuní region, which is a truly pristine and remote part of the Amazon Rainforest. However, due to the complex logistics involved, such tours require a minimum of 5 days, including two full days just for transportation. As you can imagine, this also significantly increases the cost. Our tours in the Upper Napo region are designed specifically for shorter stays, making them ideal for travelers who want to experience the Amazon without extensive travel time. The price reflects a balance between transportation from Quito, accommodation, meals, and guided visits. As for the guide and activities on Day 1 — thank you for bringing this to our attention. According to our itinerary, the initial forest walk typically lasts around 40 minutes, and the tubing should last about the same. We’ll be following up directly with the guide (Carlos) to understand why these activities were shortened and compressed. That’s not the experience we aim to provide, and we’ll address it accordingly. Regarding the transfer: the tour does specify that the driver from Quito will be Spanish-speaking, and the English-speaking guide joins once you arrive at the lodge. We’re glad to hear that Day 2 with Guame was much more enjoyable, and we’ll be sure to share your positive feedback with him. Thank you again for your comments — they help us improve and ensure a better experience for all our guests.

Dear Gueset Thank you for sharing your feedback. We sincerely regret that your shared transportation experience back to Quito did not meet your expectations. Our shared transportation service is designed to offer an accessible and eco-friendly travel option. The price reflects operational costs, including coordination, logistics, and safety standards, not just the driver’s payment. Before the tour, we informed you of the two transportation options available: Shared transportation: $45 USD per person (2 passengers = $90 USD), non-stop and shared with other passengers. Private transportation: $130 USD for 1-3 passengers, with the flexibility to stop at places like the Jumandy Caves or Papallacta Hot Springs. During your stay, you selected the shared transportation service from the Misahuallí area to Quito after completing your 2-day/1-night tour. We facilitated the reservation with an external company for the Misahuallí–Quito route (135 miles/217 km). This door-to-door service can take over 5 hours due to stops for picking up or dropping off other passengers. We understand that after the tour, you decided to visit the Jumandy Caves in Archidona (1.5 hours from Misahuallí) on your own. Unfortunately, this change was not communicated in advance, which created logistical challenges. Although the driver adjusted the route to pick you up, it was not possible to modify the agreed-upon fare. If we had been informed beforehand, we could have arranged a more suitable service from that location, and the cost of the shared transportation would have been adjusted accordingly. Additionally, our private transportation would have been the most convenient and comfortable option for your return to Quito, allowing you to enjoy greater flexibility and visit the Jumandy Caves, Papallacta Hot Springs, or other points of interest along the way. We will review this case to improve our communication and ensure a smoother experience for future clients. We value your feedback. If you wish to discuss this matter further, please do not hesitate to contact us directly. Our commitment is to learn from this experience and continue improving. Sincerely,