The level of service and professionalism was beyond any words I can express. Honestly we felt royalties. This is the only way to travel if you’re in Florida no matter the size of your party. They will take very good care of you. Please believe all the reviews💕
事業者からの返答
Thank you so much for such an amazing review! Reading that we made you feel like royalty truly put a smile on our faces. ❤️ That is exactly how we want every guest who chooses us to feel—special, welcomed, and genuinely taken care of. Your recommendation and the confidence you’re placing in our company mean more to us than you know. Thank you for choosing MIA & FLL Transportation and for sharing such beautiful words with future travelers. We would absolutely love to take care of you again whenever you’re back in South Florida! 🚐💕
J
Jonathan_B
September 14, 2026
Our flight arrived about...
Our flight arrived about 15 minutes early. I contacted the shuttle service and they said the driver was already on his way, which ended up with him being 15 minutes early from our original booking time. Perfect. Excellent service. Was on top of everything had great communication the whole time.
事業者からの返答
Thank you so much for your wonderful review! We know travel schedules can change unexpectedly, so it means a lot to us that you trusted our team with your transportation. We’re very happy we could make that part of your journey one less thing to worry about. Thank you for choosing us and for sharing your experience—we would be delighted to serve you again in the future! 🚐💙
L
Lissa_E
September 10, 2026
Super easy and smooth!
Amazing communication, great service. Nice big van with plenty of room for all 8 of us adults and all our luggage. 10/10 would book again! Thanks for a great experience!
事業者からの返答
Thank you so much for the 10/10! 😊 Knowing that you would choose us again is one of the best compliments we could receive. We truly appreciate you trusting us with your group’s transportation and taking the time to share your experience with others. It was a pleasure serving all of you, and we’d love to welcome you back whenever you’re in Miami again! 🚐💙
C
craig_m
September 7, 2026
Cruise pick up
On time. Car was comfortable. Driver was helpful. Showed up
Early. Good communication the
Whole process
事業者からの返答
Thank you so much for taking the time to share your experience! We truly appreciate you choosing MIA & FLL Transportation and trusting us with your cruise transportation. It was a pleasure having you as our guest, and we would be delighted to assist you again whenever your travels bring you back to Miami. 🚐⚓
L
Lisa_K
August 23, 2026
6-Star Experience
I can't say enough good things about our experience. My family was traveling with 4 adults, none of us thin or young and one in a wheelchair. We also like to overpack, so between the 4 of us, we had 2 medium suitcases, 2 large suitcases, 2 carry-on suitcases, 3 large backpacks, and a folding motorized wheelchair.
I was nervous because we've been burned in the past with uber/lyft saying the car will seat X number of people and hold X bags, but in reality the vehicle that shows up isn't really configured in such a way to accommodate all the things. Well, MIA & FLL did not disappoint. Actually, the vehicle they provided far exceeded our expectations and was absolutely perfect for our needs.
Additionally, this company is so communicative. I purchased the transportation through Viator and sent them a message through the app to explain our needs to ensure they would be able to accommodate them (or we'd have to cancel). Within 1-2 hours, I received a thorough response that was so reassuring and addressed all of my questions and concerns. Throughout the remainder of the time before our transfer, they provided detailed instructions, pictures of the vehicle, information on the driver, and other details that made this experience top-notch. Nothing was left to chance.
The driver showed up early, with no pressure for us to leave early unless we wanted to. It was so nice to know we wouldn't be waiting on them. The van was spacious, comfortable, and immaculate. The driver, Rene, was very nice and a great driver in this crazy Miami port traffic.
I will absolutely be using this company again when we cruise from Miami. They were able to take the stress out of the day and allow us to really just trust the process and enjoy the journey.
Count us as the latest members of the MIA & FLL fan club :)
事業者からの返答
Lisa, what an incredibly thoughtful review—thank you! Your “6-star experience” and especially your official membership in the MIA & FLL fan club absolutely made our day! 😊
Knowing that you were able to put your concerns aside, trust us with your family, and simply enjoy the journey means more to us than we can say. We understand how important it is to feel confident that everyone—and everything!—will be comfortably accommodated, and we're so grateful you gave us that opportunity.
We'll make sure René sees your wonderful words as well. Thank you for taking the time to share your experience in such detail and for already planning to choose us again. We’ll be very happy to welcome the entire family back the next time Miami is part of your cruise plans. Until then, your spot in the MIA & FLL fan club is officially reserved! ❤️🚐
M
Molli_L
July 28, 2026
Excellent choice
Our driver was great at touching base with us. He confirmed the night before, the morning of our trip and arrived early.
事業者からの返答
Thank you so much for your kind review! We're truly grateful you chose our company for your transportation. It means a great deal to know you placed your trust in us, and we're delighted we could be part of the start of your journey. Thank you again for your recommendation, and we hope to have the pleasure of serving you again whenever you're back in Miami. 🚐✨
J
Julie_B
July 27, 2026
Thank you
Good ride thank you no problems no issues easy experience. Driver was friendly and got us where we needed to be quickly
事業者からの返答
Thank you for taking the time to leave us a review! We're truly grateful you chose our company for your transportation and appreciate your trust. Knowing you had a positive experience means a great deal to our team. We hope to have the pleasure of serving you again whenever your travels bring you back to Miami. 🚐✨
K
Kathy_P
July 25, 2026
Excellent customer...
Excellent customer service. Great communication. I requested an earlier pick up time and the driver arrived within 10 minutes! Highly recommend!
事業者からの返答
Thank you so much for your kind review! We're grateful you chose our team for your transportation and truly appreciate your recommendation. It was a pleasure assisting with your travel plans, and we're happy we could be there when you needed us. Thank you for placing your trust in us, and we hope to have the opportunity to welcome you again on a future visit to Miami. 🚐
K
KONSTANTIN_K
July 24, 2026
Absolutely not recommended! 0 stars! Rip-off
Absolutely not recommended, the booking is an absolute joke, you get ripped off here. 100 USD gone. Payment is made in advance and no services are provided, customer service is absolutely unreachable. Keep your hands off the website and the service.
事業者からの返答
Dear Yuliia,
Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. However, we must respectfully clarify that certain statements in your review do not reflect what actually occurred.
Your reservation was placed at 2:24 AM, outside our business hours, and your first message requesting immediate assistance was sent at 2:29 AM, just five minutes later. As soon as our office opened, your reservation became our immediate priority. Unfortunately, due to the extremely short notice, we were unable to coordinate the service. We immediately approved your refund request and informed you that the refund had been successfully processed.
It is important to clarify that all payments and refunds for Viator bookings are handled directly by Viator, not by our company. We never received your payment. Viator has officially confirmed to us in writing that your full refund was processed on July 24, 2026. The time required for the refund to appear in a customer's account (typically 3–7 business days) is determined by Viator's refund process and the customer's financial institution, not by our company.
No payment was ever retained by our company. Therefore, the statements in your review claiming that your money was lost are directly contradicted by Viator's official records.
Although the booking could not be fulfilled due to the extremely short notice, we immediately approved your refund and, as a gesture of goodwill, also offered you a discount voucher for a future reservation.
We are proud of the level of service we provide to our travelers, and every reservation, payment, refund, and communication through Viator is fully documented through the platform's official records.
We fully respect every traveler's right to share their experience. At the same time, we believe it is equally important that public reviews accurately reflect verifiable facts.
MIA & FLL Transportation – Owner
R
Roderick_G
July 21, 2026
Great service
MIA& FLL transportation were excellent! They were quick to respond, the agent checked to make sure the driver arrived, and our driver-Rene was great. He was polite, his van was clean & comfortable. We would recommend them and Rene for anyone's trip transportation.
事業者からの返答
Thank you so much for your wonderful review! Knowing that you would recommend both our company and René is truly one of the greatest compliments we could receive. We'll be sure to share your kind words with him—they'll mean a lot. Thank you for placing your trust in us, and we hope to have the pleasure of welcoming you again whenever you're back in Miami. 🚐
Miamiの類似ツアーを比較
最安値: Miami Biscayne Bay rich and famous Sightseeing Boat Tour — $30
最高評価: Little Havana Food and Walking Tour in Miami — 4.9 (9,868 件のレビュー)