マイアミホテルへのプライベートトランスポーテーションサービスクルーズポート/MIA

The gentleman made it happen. Against the odds of time and traffic we made it to the ship with time to spare.

Our driver was very punctual, friendly, and helpful with our 18 suitcases. This was a large family trip from hotel to cruise port. Worked out perfectly. Will definitely book again on future trips.

We arranged a pickup from the Port of Miami to the airport. Jose was patient, helpful and knowledgeable. We were very impressed.

They are friendly professionals and good people would definitely hire them back! Jose took us to tour miami

To have the Spanish translation app if you don't speak Spanish. The driver was nice and confirmed the drop off location

The service was prompt, easy to access, no hassle!!! Driver was courteous and helpful. Took great care of my family!!!

Courteous and safe driver. Very helpful loading and unloading the vehicle. On time and communicated with us leading up to the pickup. No confusion or fuss.

The port area is crazy. So it’s nice to have a planned ride. Our driver communicated well and was able to find us easily.

Although there is a place in Viator to tell the transportation company where to pick you up, that does not feed into the transfer companies voucher or information. It was easy to text and email with them but I think Viator should fix their feed. Driver was on time, polite and professional and I would use their service again.

I booked the Miami airport shuttle hoping for punctuality and efficiency, but unfortunately I had a very negative experience. The driver arrived 50 minutes late, which created stress and uncertainty, especially considering that it was an airport transfer. In addition, the vehicle was overloaded with other customers’ bags, which made the trip uncomfortable and unprofessional. I understand that unforeseen events may arise, but in this case, there was no proper communication from the service or apology for the delay. For those planning to use this service, I suggest considering other options if punctuality and organization are a priority. I hope the company will take these criticisms into account to improve its service in the future.