I tried to get confirmation several times prior.to my trip and I called Viator while at the airport. Viator confirmed my trip, however, when I called the transfer provider, they informed me, they did not have any confirmation, although I gave them my confirmation number. I then called Viator back bk and after some research, was advised the transfer company messed up and did not have a driver. I was also advised there were no other transfer companies available.. I did get a full refund, but ii was a little frustrated, as I had to figure out my transfer to and from hotel upon my arrival at my destinations
Dear Guest, Thank you for reaching us and we are sorry to hear you have an uncomfortable experience. Should you need further assistance, please contact us by email “qa@elifelimo.com” and provide the relevant order information.so that we can investigate Best Regards


















