美術館に持ち込むことができるバッグとバックパックの最大サイズは、30 x 20 x 10 cmです。安全上の理由から、美術館の敷地内に入る各人は危険な物質や物体を検出するための電子機器の使用を含むセキュリティチェックの対象となります。小切手を拒否する人は、美術館の敷地内では許可されません。
14歳以下のお子様にはお勧めできません。
あなたの要求に応じて、私たちはあなたの処分に手動車椅子を配達することができます、
車椅子 1 台 (手動または電動) と標準座席 4 席を備えた、完全にアクセシブルなバンです。
写真、名前、姓を含むドキュメントが必要です
キャンセル
出発予定時刻の24時間前までにキャンセルされた場合、全額返金の対象となります。
1日前以上100%の払い戻し
0〜1日前まで0%の払い戻し
レビュー(6)
レビューはViatorとTripadvisorが収集したものです
K
Kate_B
August 30, 2026 · via Viator
Highly recommended!
I can highly recommend this private transfer? I booked this based on recommendations from previous users as I have MS and am an ambulatory wheelchair user. I originally contacted Piotr who informed me he would be on holiday during the dates we required the transfer but assigned me another driver Jakub who was absolutely amazing. I was apprehensive about visiting Auschwitz as had done some research and read it was not very accessible but it was something I wanted to do and Jakub made the experience stress free and was really helpful during the whole event. Communication was great and I received messages regarding time and place of pick up and gentle reminders leading up to the event. Jakub was efficient in picking us up from our hotel and the vehicle was spacious, comfortable and suitable for my mobility scooter. On arrival to Auschwitz, Jakub assisted us to the entrance and helped us with the tickets and explained where we needed to go and where to meet him after the tour. He was on hand during the break between Auschwitz I and Birkenau and assured we got on the shuttle bus ok using the accessible ramp, he was there to meet us after we had finished at Birkenau and dropped us back safely at our hotel. Thank you for making our trip to our Auschwitz possible and making what was an emotional day as easy as could be. I plan to revisit Krakow as it was so beautiful and will definitely use this company again. X
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Emma L
July 12, 2026 · via Tripadvisor
Couldn't recommend enough!!
Piotr took me and my family to Auschwitz, he was on time, friendly and you could tell he had actual experience with disabled people. Little touches like a step to help get into the taxi etc. He delivered us straight to our guide and was outside when we were done. On the way back he even asked if there was anything else we'd like to see or to be dropped straight at the hotel. Should we be back in Poland we will 100% be using his service again.
Thank you!
事業者からの返答
Thank you so much for your kind words and for taking the time to share your experience.
It was a pleasure meeting you and your family. I'm very happy to hear that you felt comfortable and well looked after throughout the day. Providing safe, reliable, and accessible transport is always my priority, so your feedback means a lot to me.
I truly appreciate your recommendation and would be delighted to welcome you back if you visit Poland again.
Wishing you and your family all the best!
Piotr
J
Justin_I
October 16, 2025 · via Viator
Our transfer was very...
Our transfer was very good and the driver Piotr saved our day after our Auschwitz tour was moved to an earlier time that we could not make in time. He went above and beyond by organizing for us to still participate in the end of our tour and to get to see the other part of the tour by explaining the situation to the people at the office.
Overall we would have had a terrible experience if we did not have Piotr to help us so we definitely recommend this transfer since the drive was comfortable and the driver was extremely helpful.
事業者からの返答
Thank you so much for your wonderful feedback! I’m really glad I could help make your day easier after the change in your tour schedule. It’s great to hear you enjoyed a comfortable transfer and appreciated the extra assistance. I truly value your recommendation and hope to see you again in the future!
K
kimdI1651JV
September 12, 2025 · via Tripadvisor
Brilliant experience
I have just come back from Poland with my daughter and her husband who are both wheelchair users and I was very nervous about how accessible the travel company was going to be as it seems very limited in Poland Once meeting Peter at the airport all our fears went away The vehicle was perfect for our needs and Peter was so helpful He also took us to Auchwitz and the Salt mines too We literally couldn't have done all this without him He was so reliable punctual and had great knowledge of the surrounding area and attractions Thank you Peter for making our visit perfect ❤️
1人が参考になったと回答
事業者からの返答
It was my pleasure to spend time with you. It was a very memorable journey. I hope you will come back again someday. I’m so glad that I could help you discover new places, especially for people with disabilities. However, I prefer to focus on abilities, not disabilities. :)
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E2253ZLmarcellam
June 16, 2025 · via Tripadvisor
The best service!
Our driver Piotr was the best! When traveling with a wheelchair do book with him. He is the reason we will want to go back to Poland. Such good care, during the trips he also provides information about the things that you drive by, giving some good tips where to go eat, what to see and also inform you with some history. But also if you don’t feel like talking he is respecting that. From the moment we had the airport transfer to the hotel we knew we were in good hands. You can tell that he likes what he does, with passion, the car was nice as well. No need to get in and out of the wheelchair as you will be strapped on with several seatbelts which my mom found a bit scary at first. During the trips he is happy to assist you by going with you to the entrance or telling you where to go. He really goes above and beyond!! Such good personal assistance and treating you as a person, disabled or not. Piotr thank you for making our time unforgettable, wishing you all the best and we hope to see you again soon 🙏🏼
1人が参考になったと回答
事業者からの返答
Dear Marcella, thank you for such a wonderfull time and your opinion. It meant a lot to me. See you some day again. Warm regards💙
C
c_dricg685
May 8, 2024 · via Tripadvisor
A good experience
Punctual person, very friendly and helpful, I recommend.
The driver guided us to the meeting bridge and brought us to Birkenau as well
1人が参考になったと回答
事業者からの返答
Thank you for your time and opinion. All the best!