Barbra our tour guide on 30th April was so knowledgeable. You can never say that you’ve enjoyed a tour of such a sad place but feel it’s important to go and understand what happened during Second World War. I would definitely recommend going to the museum.
N
Niamh A
April 17, 2026 · via Tripadvisor
Needs to be visited
We booked the Polish tour, no english tours were available, and no audio tour available. There were signs and information dotted around but we really missed out on a lot of explanation. The site was stunning, overwhelming, and all that you would expect, a stark reminder of a horrific event.
事業者からの返答
Thank you for your feedback. We’re sorry to hear that the lack of an English tour or audio guide affected your experience. We understand how important clear explanations are, especially at such a meaningful site.
We’re glad you still found the visit powerful and moving. Your comments are very valuable and we will take them into account. We hope to welcome you again for a more complete experience.
Best regards,
Maciej
9
971aoifeb
January 29, 2026 · via Tripadvisor
Michael was brilliant tour guide
Michael was out tour guide and he was absolutely brilliant!! So lovely and friendly it wasn't just a walk around and him chatting about the history you could really get the sense of empathy throughout his knowledge around the camp. It didn't feel rushed at all and the numbers within each group was just enough for all to fit into each room the head sets were brilliant so we could hear at all times.
I
Inmaculada_P
December 29, 2025 · via Viator
The excursion is very...
The excursion is very good, it is one thing to do if you visit Krakow. But all very fast, they leave you almost no time to eat or see the exhibition.
D
D2989FCjonasl
December 24, 2025 · via Tripadvisor
A good tour with a good guide.
Car was different than the one informed in WhatsApp, but driver called me so that I found the car. It might be that it is just some AI bot typing in WhatsApp.
Driver was good and guide was very good (seemed fluent in both English and German).
The lunch package was also well worth the price.
I can recommend this tour!
S
SiokKim_L
December 21, 2025 · via Viator
Sad visit
It was a good experience. Got a lot of information. Enough time to see the whole place. From the pickup point and drop point, it was well handled.
V
Vivienne W
October 1, 2025 · via Tripadvisor
Would recommend, book ahead.
We came in a group, very busy but went in at our appointed time. Our guide was very knowledgeable and shared the stories. It is difficult to go through here but it is worth to see for yourself. Still processing our journey here.
S
Sander_B
July 23, 2025 · via Viator
Impressive experience in a matter of hours
In a tour of several hours you get a complete picture of the madness that took place here about eighty years ago.
It was a bit busy, which does not benefit the experience. The intelligibility and haste of the tour guide was also not optimal. But all in all an impressive experience
S
Stevepsamways
June 1, 2025 · via Viator
Excellent experience for this attraction
Excellent communication from booking to final pickup confirmation, transport and guides throughout the experience.
C
Cod69256
April 16, 2025 · via Tripadvisor
A must do
From start to finish this was a wonderful and at the same time humbling experiences
Fantastic communication from Cracow tours , txt messages to confirm time and location of meet prior to travel . We were greeted by driver Max who couldn’t do enough for us during the whole trip . His efforts at the site were fantastic locating or guide and our tour group . Be warned it can seem chaotic at the site so best go with an experienced guide and as part of a tour rather than flying solo .
I don’t want to go into too much detail as the experience is a very personal one , other than to say that our tour guide guide Jacob was so knowledgable and carried the whole tour through with great dignity
Choose Cracow Tours and a guided tour and you won’t go wrong