ミラノ：ヴァレーナ、ベラージオ、ルガーノへのボート湖ツアー

I can’t, in good faith, give this tour a positive rating. As someone who travels frequently and has taken many guided tours, this review comes from experience. First, the positives: the bus was comfortable and had excellent air conditioning. Varenna, Bellagio, and Lugano were absolutely breathtaking. I loved exploring the small shops, and the amount of free time in each location felt appropriate and enjoyable. I specifically chose this tour because it included both Lugano, Switzerland, and a boat ride on Lake Como. Unfortunately, there were several issues. Communication from the guide was lacking from the start. During the first part of the tour, most of the commentary was given in Spanish, leaving many English-speaking guests feeling like they were missing important information. After this was brought to his attention, the English communication improved. However, if you enjoy learning local history and hearing detailed information about the places you visit, this may not be the tour for you. The guide primarily reviewed the itinerary and provided very little additional insight. For those wondering, the tour did not offer Wi-Fi or charging ports. While these amenities were never promised, it may be helpful for future travelers to know. The biggest reason for my low rating is that the advertised boat ride was never provided, and I never received a clear or honest explanation as to why. Several reasons were suggested, but they were later proven to be inaccurate. (Too bad the boat didn’t float as well as the excuses.) The most likely explanation seemed to be that the tour operator had not properly arranged it, or perhaps there were not enough participants to make it worthwhile. Regardless, it was a beautiful, sunny day, so weather was definitely not the issue. Instead of the boat ride, we waited approximately 35–45 minutes for a bus. During that time, I contacted the tour operator through Viator to express my frustration. A 20% refund was eventually offered, but that did not adequately compensate for the disappointment, inconvenience, and missed experience that was one of the primary reasons I booked this tour. Additionally, Viator did not stand by their product by resolving my complaints with tour provider. My recommendation is to choose a similar tour with a larger number of consistently positive reviews. Sadly, I would not recommend this particular tour to anyone.

This is a fine tour. We enjoyed the first three stops in Bellano, Varrena and Bellagio. We were told the one hour tour of Lake Como was cancelled because the boat “broke.” This seemed confusing and we were told there would be a 20 percent refund which we have not yet received. We had to wait for the bus for the hour we would have spent on the lake boat ride. The trip to Lugano was ok and could be dropped in favor of more time at the other stops and a true boat ride. We loved the day but really wanted the boat ride.

The guide just dropped us at Varenna(1hr) and Bellagio(2hr) with no information only of we wanted to have lunch at his favorite restaurant, the boat trip around the lake was the best part, then we ended in Lugano at the lake front, very pretty but again no guidance, just there is a church with Renaissance frescos if you want to see it keep walking few blocks more or the main square is that way and we meet here in 50 min. The bus was 30 min late at the pick up point, we finally arrived at Milan past 8:30, in part due to a medical emergency (nobody fault) which envolved first responders and police. It was late and no taxis around.

The tour is very comprehensive, the instructions were easy and straightforward. The guide speaks Spanish and English, explained everything to us, the private tour in Lake Como was the best.

We enjoyed a wonderful day on the lakes. The views were breathtaking. Thankful for the driver keeping us safe on winding roads and cliffs. Guide kept a big group together and on time.

Excellent experience. The day was full. For my 1st day here I was thrilled. Alex was our guide and he made sure we were on schedule.

The trip was satisfied that covered multiple places to vist and explore Italian locations. I have enjoyed in this trip

Awesome experience … driver and guide were both awesome … Our driver Rosario …. I have no idea how he just drive thru such narrow streets in Como… but he was safe , clutch and awesome .. Great experience overall … highly recommended

I thoroughly enjoyed the trip.The guide and the bus driver were excellent.No complaints.Memorable trip.Would recommend