Wieliczka Salt Mine Skip the Queue Ticket

Excellent experience. So much information and education. Thank you

Super amazing but too many people on tour and over crowded

A nice visit to make, but there was a small problem with the given schedule. Indeed, we were supposed to be at a point at 2:20 PM, and we entered the mine at 3:20 PM. I still recommend this activity, and the guide in French was friendly and even made us some little jokes.

While we were blown away by the salt mine tour we were let down by GR8WAY. Having paid for skip the line tickets and guide online through booking.com I got a whatApp message from an unknown number later on wanting to change our time. I didn't see the message until the following morning as we were out for the evening. We had recieved reservation confirmations so I replied saying I wanted to stick with the original plan. On arrival at the mines we were told our reservation code did not entitle us to tickets and the WhatsApp message reply was that as we hadn't chosen a time slot there was no guide and no tickets. We did not get a refund and had to buy another set of tickets (at a much cheaper rate) at the office for a later tour with a really good guide but in a much bigger group. Would definitley reccomend the tour, just be careful who you buy your tickets from.

Knowing the story kindly told by the group guide, we are facing a fantastic experience, I recommend to anyone who has the opportunity to do this script

If you don’t have transport arranged I would recommend booking a taxi through Uber as we were overcharged. I would recommend planning a visit to the Salt Mine, however there are 600 steps to go down, in total so be prepared! A lift takes you back to the top. Our tour guide was fantastic, definitely worth a visit.

0ver 500 steps down but a lift up to ground level again. Surface is dry and good for walking on. Takes about 2 hours for the tour but allow 3 hours for whole experience. Excellent time there. 👍

I don’t recommend this tour with that particular provider. Much easier to buy the tickets from the ticket office before the tour. We didn’t get in at all after paying 135 USD for 2 people in advance. We were 5 minutes late to the meeting point due to no vacancies in the parking lot and the tour guide didn’t pick up the phone until the tour had started. Then she simply said it was our fault and she is not going to bother even though we were at the entrances of the mine by the time the group walked past. They could have picked us up but they have set up their meeting point system so that it would be extremely hard to find. Then the customer support contacts you and tells you that this is all in their terms and conditions and there are no refunds. Thought that the extra that one pays for the so-called “skipping the line ticket” is somehow projected into their services, but I was wrong. They build their business on your bad luck. Never again!

The instructions for picking up the ticket were super easy and well communicated by get your guide. I then got to get straight in the queue. Our guide, Martin, was very good. Lots of historical information shared as well as cracking a few jokes along the way. The tour does last about 3 hours! I would definitely recommend this activity as there's so much history, and hope you get a guide as great at Martin was.

Amazing place, hard to take in the sheer scale of it all. Beautiful carvings & churches all hidden underground. I appreciate tourists only see a fraction of it, but so worth visiting if you’re in the area.