⭐⭐⭐⭐⭐ Unforgettable Day with the Snow Monkeys! With MR RANA
⭐⭐⭐⭐⭐ Unforgettable Day with the Snow Monkeys!
Our private tour to the VIP Snow Monkeys Park with Nihon Shine Tours was easily the highlight of our trip to Japan. If you’re looking for a seamless, stress-free, and deeply personal experience, look no further.
Why this tour stood out:
* Complete Customization: From the moment we were picked up, the itinerary felt tailored to our pace. We never felt rushed, allowing us to truly soak in the magic of the Japanese Alps.
* The VIP Treatment: Skipping the logistics of public transport and having a private vehicle waiting for us made the day feel incredibly luxurious and efficient.
* Local Insight: We didn't just see the monkeys; we learned about the history of the region and found hidden gems we would have never discovered on our own.
Our Guide: Mr. Rana
A massive thank you to our guide, Mr. Rana. He was absolutely exceptional! His knowledge of the area is extensive, but it was his kindness and professionalism that made the day special.
Mr. Rana went above and beyond to ensure we got the best photos of the snow monkeys and even suggested a fantastic local spot for lunch that was one of the best meals we've had in Japan. He is a skilled driver and a wonderful storyteller.
> Bottom line: If you want a world-class experience with a company that truly cares about its guests, book with Nihon Shine Tours and ask for Mr. Rana. You won't regret it!
Operator response
We are delighted with your excellent review. Your feedback is very valuable for us. Our drivers/ guides word day and night to provide the best travel facilities to you. Your great review motivates our drivers/guides and makes them work harder. Please encouraging them. We hope to see you again soon, because we believe that our guests are our honour.
Riddled with red flags
Our driver, Rana, was 25 minutes late to pick us up, and when he came, the car seat he assured me he had was missing parts. He told me not to worry because the ride wasn’t bumpy. About an hour into our long drive, our driver started to doze off at the wheel. After multiple check ins (and him denying his veering and snoring), we made the decision to leave immediately. We are of course so disappointed we couldn’t go to see the snow monkeys, but most concerned about a tour guide with zero concern for safety, poor preparation, and limited skills. It’s unclear if he was a scammer or just completely unprofessional, but either way, we left at a rest stop, a full refund was initiated, and we are glad to be safe.
Operator response
We did a complete investigation with Rana about this tour, from which we came to know that you were in full contact with Rana. The driver reached your hotel on time. He had told you that today is very windy and the route is completely mountainous. At first, you told our driver that we want to cancel today's tour. Our driver told you to contact our company, but you immediately changed your mind and wanted to go on the tour. Because of this, you were a little late. Due to the strong wind on the way, you asked our driver to stop at a rest area. As soon as the car stopped, you told the driver that we want to go back, to which the driver also asked you to drop off, but you refused. And you have put the entire blame on the driver, he is an unprofessional. You did not inform the company about this, but our driver informed the company and also told them about your irresponsible behavior. We still gave you a full refund right away. Still, if you do, our entire team apologizes.
Mother daughter trip to see snow monkeys
Outstanding day with mother and daughter trip felt perfectly safe with our wonderful guide. He even returned to our hotel because we forgot our phone charger in the vehicle. Thank you so much.
Operator response
We are delighted with your excellent review. Your feedback is very valuable for us. Our drivers/ guides word day and night to provide the best travel facilities to you. Your great review motivates our drivers/guides and makes them work harder. Please encouraging them. We hope to see you again soon, because we believe that our guests are our honour.
