VIP Private Tour. Just for you. Customize the schedule if you want. Everything is done at your pace.
ADMIRE the turtles in their natural habitat. JUMP & refresh into one of the most AMAZING Cenotes and EXPLORE a UNIQUE cave with underground rivers. Eat the best fresh ceviche in the Riviera Maya from local fishermen restaurant.
Schedule & prices
Runs
Every day
Start times
7:00 AM
Next available
Thu, Oct 22
Adult (ages 12+)
$215
Child (ages 3–11)
$100
Infant (ages 0–2)
$1
Larger groups pay less per person.
From the operator’s live schedule on Viator, checked Oct 21.
Tour Options
VIP Cenotes & Turtles Private Tour
Pickup included
Itinerary
Akumal Beach
Admission included60 min
Arrive early to the Natural reserve and swim with the turtles in the sea. Admire them in their natural habitat.
Admission included60 min
Have fun in the open cenote in the middle of the jungle. Be amazed with the ecosystem of the cenote and enjoy your time jumping into the water.
Cenote Taak Bi Ha
Admission included60 min
Explore the underground river and discover the beauties that are below water. Feel adventurous exploring the cave.
What's included
Included
Private transportation
Bottled water
Use of Snorkelling equipment
Air-conditioned vehicle
Not included
Lunch
Gratuities
Pickup Locations & Times
Pickup is available from Cancun, Playa del Carmen, Tulum & any place in the Riviera Maya. Pickups at Playa Mujeres or Costa Mujeres have an additional charge of 50USD fee total that will be paid the day of the tour. We pick you up at the lobby of your hotel or Airbnb.
Traveller Ratings
Reviews collected by Viator and Tripadvisor
5.0
70 reviews
5
68
4
2
3
0
2
0
1
0
How it compares in Playa del Carmen
Starting price $215 is 43% above the typical $150 for tours of similar length in Playa del Carmen
Excurgo comparison of 1,362 Viator tours, recalculated daily.
Important Information
Specialized infant seats are available
Travelers should have at least a moderate level of physical fitness
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does VIP Cenotes & Turtles Private Tour take?
VIP Cenotes & Turtles Private Tour lasts about 5 hours. The itinerary has 3 stops.
How much does VIP Cenotes & Turtles Private Tour cost?
Prices start at $215 per person for this Playa del Carmen experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
What days does VIP Cenotes & Turtles Private Tour run?
According to the operator’s current schedule, it runs every day, starting at 7:00 AM.
How much does VIP Cenotes & Turtles Private Tour cost for children?
Children aged 3–11 pay from $100, adults from $215.
Can I cancel VIP Cenotes & Turtles Private Tour for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is hotel pickup included?
Yes, pickup is offered. Pickup is available from Cancun, Playa del Carmen, Tulum & any place in the Riviera Maya. Pickups at Playa Mujeres or Costa Mujeres have an additional charge of 50USD fee total that will be paid the day of the tour. We pick you up at the lobby of your hotel or Airbnb. Pickup points include Casa Martin, Catalonia Royal Tulum.
What languages is VIP Cenotes & Turtles Private Tour offered in?
The experience is available in EN, ES.
Is this a private or a group tour?
It is a private experience: only your party takes part. Up to 15 travellers can book together.
Is the tour suitable for children?
Specialized infant seats are available
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is VIP Cenotes & Turtles Private Tour worth it?
Travellers rate it 5.0 out of 5 across 70 reviews on Viator and Tripadvisor; it is run by My Quest Concierge Private Tours.
Reviews(70)
Reviews collected by Viator and Tripadvisor
N
NatalieS2721
July 19, 2026 · via Tripadvisor
Great private tour to swim with turtles and see two cenote
Juan was an amazing tour guide. Took us to places that were not overcrowded with people and was in very insightful and knowledgeable and we all had a lot of fun The car was big and clean with air-conditioning which made going to the Tucson Notte’s and the turtle experience even nicer. Highly recommend!
C
cbossino
July 1, 2026 · via Tripadvisor
Fantastic experience
We had an experience that we will never forget loved the guide both in the turtles excision and the cenote with Heriberto who was extremely knowledgeable, kind and patient …
W
willgP5546HJ
June 22, 2026 · via Tripadvisor
Fantastic Addition to Our Honeymoon Trip!
Phenomenal experience for our honeymoon trip! Having been on tours with big groups, I'll tell anyone that the extra money for a private excursion is almost always worth it, and it held very true for us today.
Overall the experience was well-paced and fantastic! My wife and I loved swimming with the turtles at Akumal and I couldn't get enough of the undergroumd cenote. Our guide, Heriberto, was very friendly and knowledgeable, and did much to make us feel welcome and unhurried. The early pickup time was well worth it as we missed all the big crowds. Overall the whole trip was about 6 hours start to finish. Highly recommend this excursion to anyone visiting the area!
M
mattbE5924QR
May 30, 2026 · via Tripadvisor
Our guide was outstanding. From pick up until after drop off. Miguel was so knowledgeable about the area and cenotes.
My Birthday experience was perfect . Miguel our guide was amazing, friendly and so knowledgeable about the local area and the history of the cenotes. Miguel ensured we got the best experience with the turtles and everyone was so good with our Son.
Me and my fiancé bit commented how Miguel’s mad my birthday so so special. We saw more than 10 turtles and 1 stingray
E
emmacV513GQ
April 5, 2026 · via Tripadvisor
A trip of a lifetime!
Juan Manuel was an exceptional guide. He was incredibly knowledgeable on cenotes, diving, historical information and facts all about Mexico and it culture.
We saw turtles, rays and so many fish, and were in the water snorkelling for around 1 hour. We then went to cenotes which were stunning. They felt very spiritual and we were blessed to experience it with Juan Manuel. We were given torches and so much information and scientific facts. So much better than others were experiencing.
Highly recommend this trip to everyone.
L
L166CPkurtp
March 20, 2026 · via Tripadvisor
Fun
Arnie our guide was great, each place unique
M
Malcolm R
December 24, 2025 · via Tripadvisor
Fantastic guide
The guide, Oscar was fantastic and very knowledgeable. It was a very rare experience and we thoroughly enjoyed. The weather was perfect
E
Edward_R
December 13, 2025 · via Viator
Turtle and Cenote private tour with Oscar
We chose this tour as it was private and it was well worth it. Our guide Oscar Luis was knowledgeable and passionate about his heritage. We had an early start but was well worth it as we avoided the crowds and were lucky enough to see turtles. The first, open Cenote we had to ourselves which was fabulous but be aware that as it is in the forest you do get bitten badly by mosquitoes. The second underground Cenote was beautiful but as it was now later it was fairly busy. This is a great tour and we hope you are lucky enough to get Oscar as your guide.
N
Novak_A
December 11, 2025 · via Viator
Arnie was a very good And...
Arnie was a very good And clever guy! Everything was amazing! We saw turtles And stingrays! Highly recommended tour
A
adamcS7982VP
November 11, 2025 · via Tripadvisor
Wonderful day with the brilliant Juan
If we could give Juan 10 stars we would! He was an excellent guide whose energy and expertise meant we had a wonderful day around the cenotes. He was incredibly attentive taking us for food and coffee and taking lots of great pictures when we asked and gave us great tips on tulum and the surrounding areas too.
As a keen diver he’s the perfect person to take you around picturesque and quiet spots. He even jumped in and we were treated to routes around the cenotes that most other groups weren’t using - giving us what felt like the proper diving experience. Seeing the awesome underground caves and the sea turtles up close was incredible.
We would highly recommend the tour and Juan to anyone coming to the area.
Compare similar tours in Playa del Carmen
Lowest price: Tulum Ruins & Swim in a Cenote – VIP Private Experience — $204
Best rated: VIP Chichen Itza Private Tour — 5.0 (1,856 reviews)
Shortest: VIP Cenotes & Turtles Private Tour — 5 hours