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Tours/Playa del Carmen/Private Turtles & Cenotes Adventure

Private Turtles & Cenotes Adventure

4.9(489)Playa del Carmen5 hours
VIATOR5.0(3)TRIPADVISOR4.9(486)
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
+8 photos
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure
Private Turtles & Cenotes Adventure

At a glance

Duration
5 hours
Price from
$310 / person
Location
Playa del Carmen, Mexico
Rating
4.9 / 5 · 489 reviews
Languages
DE, RU, PT, EN
Group
Private
Cancellation
Free cancellation up to 24 hours before
Hotel pickup
Available
Confirmation
Instant
Ticket
Mobile or paper ticket accepted
Operator
Ocean Tours Mexico

Description

Dive into crystal-clear waters with your private guide and discover the vibrant marine life of Akumal Bay—turtle sightings are guaranteed! This half-day tour includes exclusive transportation, giving your group personalized attention every step of the way. Perfect for families, couples, or small groups, it’s an unforgettable experience with the very best of Akumal’s underwater wonders.

Schedule & prices

Runs
Every day
Next available
Thu, Oct 8
Adult (ages 12+)
$310
Child (ages 4–11)
$89
Infant (ages 0–3)
Free

Prices are per person when two book together; a solo traveller pays $580.

Larger groups pay less per person.

From the operator’s live schedule on Viator, checked Oct 7.

Tour Options

Private Turtles & Cenotes Adventure

Pickup included

What's included

Included
Bottled water
Snacks
Private round trip transportation
Use of Snorkelling equipment
Private Bilingual Guide
Not included
Gratuities
Photo Packages & Souvernirs available for purchase
Conservation of the Marine Reserve (20 USD)

Pickup Locations & Times

Hotel/AirBnB and Private Condo pick-up is offered for this tour. Once we have your reservation we will organize the pick up for your group. This is a private tour, you can customize the itinerary at your interest.

Traveller Ratings

Reviews collected by Viator and Tripadvisor

4.9
489 reviews
5
468
4
18
3
0
2
2
1
1

How it compares in Playa del Carmen

  • No. 33 by number of reviews among 1,356 tours in Playa del Carmen

Excurgo comparison of 1,356 Viator tours, recalculated daily.

Important Information

  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Sunscreen, even biodegradable, harms the coral reefs and other sealife, please apply only on exposed skin, beforehand (in your hotel) and after water activitie

Cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

1+ days before100% refund
0–1 days before0% refund

Frequently asked questions

How long does Private Turtles & Cenotes Adventure take?

Private Turtles & Cenotes Adventure lasts about 5 hours.

How much does Private Turtles & Cenotes Adventure cost?

Prices start at $310 per person for this Playa del Carmen experience, booked through Viator with the price shown before checkout. That is the per-person price when two book together; a solo traveller pays $580. There is 1 booking option, so the final price depends on the option you choose.

What days does Private Turtles & Cenotes Adventure run?

According to the operator’s current schedule, it runs every day.

How much does Private Turtles & Cenotes Adventure cost for children?

Children aged 4–11 pay from $89, adults from $310. Infants go free.

Can I cancel Private Turtles & Cenotes Adventure for free?

Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.

Is hotel pickup included?

Yes, pickup is offered. Hotel/AirBnB and Private Condo pick-up is offered for this tour. Once we have your reservation we will organize the pick up for your group. This is a private tour, you can customize the itinerary at your interest. Pickup points include Enigmatic Boutique Hotel, Hotel Pok Ta Pok.

What languages is Private Turtles & Cenotes Adventure offered in?

The experience is available in DE, RU, PT, EN, IT, PL, FR, ES.

Is this a private or a group tour?

It is a private experience: only your party takes part. Up to 14 travellers can book together.

Is the tour suitable for children?

Infants and small children can ride in a pram or stroller Specialized infant seats are available

Will my booking be confirmed immediately?

Yes, bookings are confirmed instantly.

Is Private Turtles & Cenotes Adventure worth it?

Travellers rate it 4.9 out of 5 across 489 reviews on Viator and Tripadvisor; it is run by Ocean Tours Mexico.

Reviews(489)

Reviews collected by Viator and Tripadvisor

M
Mallou77
September 18, 2026 · via Tripadvisor
Magnificent

An incredible moment among turtles among others + the cenote So beautiful. Our guide, Ismaël is adorable as well as his whole team, Antonio, Matias and Lisandro. If there is one activity to do it is with them and it is this one according to us. A big thank you for this moment that will remain forever in our memories 👍

Operator response

Merci beaucoup pour ce magnifique retour ! Nous sommes ravis que cette aventure vous ait laissé de si beaux souvenirs. Ismaël, Antonio, Matias et Lisandro seront très heureux de lire vos mots. Au plaisir de vous retrouver pour une nouvelle aventure avec Ocean Tours !

R
royus
August 25, 2026 · via Tripadvisor
Unforgettable day

The excursion to visit the turtles in Akumal, an unforgettable experience. Afterwards, a swim in a beautiful cenote. The guide, Suly, was all kindness. He explained a lot of important details to us about both the life of the turtles and the need to protect them, as well as the formation of the cenotes and speleological details. Matías immortalized the best moments with great professionalism. THANK YOU!

Operator response

¡Muchas gracias por compartir su experiencia! 😊 Nos encanta saber que el encuentro con las tortugas y la visita al cenote hicieron de su día algo inolvidable. Nos alegra especialmente que las explicaciones y amabilidad de Suly, junto con el gran trabajo de Matías capturando esos momentos, hicieran la experiencia aún más especial. ¡Gracias por elegir Ocean Tours! Regina | Ocean Tours 💙

H
Happiness33642153375
August 21, 2026 · via Tripadvisor
Best experience ever!!

This excursion was so much fun and so worth it. The akumal snorkeling was beautiful and we got to see lots of turtles. Also the cenote was such a cool experience too. Jaime was our tour guide and he was awsome made the experience so much more fun. Hector was our driver and he was great driving the "spaceship" aka our bus. Lol I highly recommend this tour!

Operator response

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed snorkeling with the turtles in Akumal and exploring the cenote. It’s great to know that Jaime made the experience even more fun and that Hector took good care of you aboard the “spaceship”! 😄 We’ll be sure to share your kind words with both of them. Thank you for recommending Ocean Tours Mexico. We hope to welcome you back for another adventure soon!

M
Meander16276356585
August 11, 2026 · via Tripadvisor
Spectacular excursion

Spectacular excursion, we saw turtles, stingrays, the visit to the closed cenote is beautiful, the excursion is highly recommended, the guide Kevin was very nice, kind, attentive. It was an experience to repeat, thank you Kevin for spending such a beautiful day.

Operator response

¡Muchas gracias por compartir su experiencia! Nos alegra saber que disfrutaron de las tortugas, las mantarrayas y la belleza del cenote. Le haremos llegar a Kevin sus bonitas palabras. ¡Esperamos verlos nuevamente para otra aventura! 💙 Saludos, Regina | Ocean Tours

3
385j_r_mem
August 5, 2026 · via Tripadvisor
Magnificent

A magnificent adventure to do without hesitation with Kevin, Ludo, Sofia, and Sergio

Operator response

Merci beaucoup pour votre excellent commentaire ! Nous sommes ravis que vous ayez vécu une magnifique aventure avec Ocean Tours. Nous transmettrons avec plaisir vos compliments à Kevin, Ludo, Sofia et Sergio. Ils seront heureux de savoir qu'ils ont rendu votre expérience inoubliable. Au plaisir de vous accueillir de nouveau pour une prochaine aventure ! 🌊😊

C
Curiosity63771886949
August 3, 2026 · via Tripadvisor
Maya.

Excellent team Kevin the Angel and Gerardo, We were caught for hours so we could start the activity then we went to pick up the other groups until we could start the Snorkeling activity Kevin has a lot of knowledge in the area and knows what he is talking about and above all loves what he does Thank you to the whole team and to the next

Operator response

Thank you very much for your wonderful review! We're delighted to hear that you had such a great experience with Kevin, Angel, and Gerardo. It's fantastic to know that everything started on time and that Kevin's knowledge, passion, and enthusiasm for what he does made your adventure even more special. We'll be sure to share your kind words with the entire team—they'll be thrilled to know they helped create such a memorable experience. Thank you for choosing Ocean Tours Mexico. We look forward to welcoming you back on your next visit! Warm regards, Laura Ocean Tours Mexico

C
cedricpgl
July 26, 2026 · via Tripadvisor
An excursion you don't forget.

The excursion was great. Beautiful weather, we had Philaé as a guide. She explained the route to us very well, answered our questions, and was smiling. Dennis took wonderful photos, it makes for a great souvenir. Without forgetting Diego. We were able to see turtles, the closed cenote was great with all of Philaé's explanations.

Operator response

Merci beaucoup pour votre formidable avis ! Nous sommes ravis d'apprendre que vous avez vécu une expérience aussi mémorable. C'est un plaisir de savoir que les conseils de Philaé, les magnifiques photos de Dennis et le soutien de Diego ont rendu votre journée encore plus spéciale. Nous sommes également heureux que vous ayez apprécié la baignade avec les tortues ainsi que l'exploration du magnifique cénote fermé. Merci d'avoir choisi Ocean Tours. Nous espérons vous accueillir à nouveau pour une autre aventure inoubliable ! Laura OCEAN TOURS

L
L884WHfrancisl
July 25, 2026 · via Tripadvisor
A nice family outing

The guide was incredible, and the exploration of a cenote was as well. As for the expedition with the turtles, the area is overexploited, which meant we only saw 3 of them.

Operator response

Merci beaucoup d'avoir partagé votre expérience ! 💙 Nous sommes ravis que vous ayez apprécié votre guide ainsi que la découverte du cénote. Nous lui transmettrons avec plaisir vos gentils commentaires. Merci également pour votre retour concernant les tortues. Nous privilégions toujours le respect de la faune et de son environnement naturel, ce qui rend chaque observation unique. Nous espérons avoir le plaisir de vous accueillir à nouveau pour une nouvelle aventure. Cordialement, Valentina | Ocean Tours

M
mersadz2021
July 16, 2026 · via Tripadvisor
Luis is the best!

Was a very great experience for my fiance and I. Thank you so much to Luis for guiding us on this unforgettable day. Luis was phenomenal, he was very knowledgeable, and educated us all about the turtles, other sea life, the ecosystems as well as the amazing cenote systems. I highly recommend this activity for people of all ages, family’s and couples, even single adventurers. I can’t say enough about Luis! He was fluent for us who needed English, and fluently spoke French for our French speaking friends of the group. Thank you so much!

Operator response

Thank you so much for your incredible review! We're absolutely delighted to hear that you and your fiancée had such a wonderful experience with us. It means a lot to know that Luis helped make your day so memorable through his knowledge, enthusiasm, and passion for sharing the beauty of the turtles, marine life, ecosystems, and cenotes. We're especially proud to hear that his ability to guide guests in both English and French made everyone feel included and comfortable throughout the adventure. We'll be sure to pass along your kind words to Luis—he'll be thrilled to know he made such a lasting impression. Thank you for your recommendation and for choosing Ocean Tours. We hope to welcome you both back for another unforgettable adventure in the Riviera Maya- Laura OCEAN TOURS

J
Jeff H
July 1, 2026 · via Tripadvisor
Fun experience

The guide and the staff were amazing Arely was very knowledgeable and the driver Derek was excellent!

Operator response

Thank you so much for your wonderful review! We're delighted to hear you had a fun experience and that Arely and Derek helped make your day so enjoyable. We'll be sure to share your kind words with them—they'll be thrilled to know their knowledge, professionalism, and excellent service made a difference. Thank you for choosing Ocean Tours! We hope to welcome you back for another unforgettable adventure in the Mexican Caribbean. Laura OCEAN TOURS

$310/ person
4.9(489)
Duration5 hours
LanguagesDE, RU, PT
ConfirmationInstant
Check availability on Viator →
Booked and paid on Viator.com
Free cancellation up to 24 hours before

For a full refund, cancel at least 24 hours before the scheduled departure time.

No booking fees from Excurgo
Payment and confirmation are handled by Viator
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Excurgo earns a commission from Viator when you book through this link, at no extra cost to you.

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