Tours/Playa del Carmen/Ultramar Ferry, Regular round ticket, Playa del Carmen-Cozumel
Viator · group up to 800 pax

Ultramar Ferry, Regular round ticket, Playa del Carmen-Cozumel

4.5(340)Playa del Carmen1 hour
VIATOR4.0(25)TRIPADVISOR4.5(315)

Description

Ultramar is characterized by always being at the forefront of constant innovation. We provide a quality service with modern and comfortable facilities that have ample covered parking, restaurants, boutique, convenience store, taxi and bus terminal, internet service, etc. Our vessels are state-of-the-art and exclusively designed taking into account the needs of passengers and the routes they operate. They have panoramic views, open-air decks and air conditioning, flight attendant service, snack bar, restrooms, television screens, offering continuous departures at long hours throughout the year. The boats have been specially designed and manufactured by the great Ultramar team with the collaboration of Midship Marine in New Orleans, USA, thinking about the needs of both local and tourist passengers and the special characteristics of the route it will cover.

Tour Options

Playa del Carmen - CZM RT
  • Premium Plus: Regular class Duration: 40 minutes Starting point: Ultramar Ferry Playa del Carmen, C. 1 Bis Sur Manzana 7 Lote 17, Playacar, 77400 Playa del Carmen, Q.R., Mexico

Highlights

Restroom on board

What's included

Included
Restroom on board
Not included
Food and drinks
Government Fees

Traveller Ratings

4.5
340 reviews
5
280
4
10
3
11
2
5
1
34

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Infants are required to sit on an adult’s lap
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels

Reviews(340)

K
karlacar0linaq
July 31, 2026
Excellent protocols to follow

I loved the service, thanks for the follow-up to recover my cell phone. Thanks to the bartender and flight attendants, especially Manuel

Operator response

¡Muchas gracias por la excelente puntuación! 🙌🏻 Esperamos verte de nuevo viajando con nosotros.

5
569danisd
July 30, 2026
Nice transfer

Transfer to Cozumel .. iconic! The facilities are clean, beautiful boat, friendly staff although they are not well informed. And by mistake my bag was damaged, they did not give us the correct instructions. Likewise.. I recommend it and would use it again

Operator response

¡Muchas gracias por la excelente puntuación! 🙌🏻 Esperamos verte de nuevo viajando con nosotros.

P
pseh2026
July 29, 2026
Honest and full of integrity!

The ride was awesome. Seats were comfortable, ac works great- and i somehow dropped my phone in the ferry.. didn’t realize it until i got back to hotel- 30 minutes away!! I texted it and they answered. And get this- they drove to my hotel ant 10pm and deliver it to me- in person!! That’s integrity and honesty! Will definetly use these guys again!! They didn’t ask for anything in return- but i still took care of the person who delivered it! I didn’t catch his name- but thank got for that awesome employee! He said- you take care of people and they take care of you- that’s a fact! Highly recommend to use and book with them.

Operator response

It is nice to know that you enjoyed your experience with us. 😀 We hope to see you again soon!

J
jesusalfonsoa2025
July 29, 2026
Good trip with Ultramar

Excellent service, the flight attendants were very kind and very respectful. Especially the supervisor Viridiana

Operator response

¡Muchas gracias por la excelente puntuación! 🙌🏻 Esperamos verte de nuevo viajando con nosotros.

3
333catalinam
July 29, 2026
First ferry trip 🐾

Excellent trip. I was traveling alone with my little dog "Abichuela," we took some great photos on the balcony and then went down to our seat. It was my little dog's first ferry trip and we had a quite pleasant time.

Operator response

¡Muchas gracias por la excelente puntuación! 🙌🏻 Esperamos verte de nuevo viajando con nosotros.

Q
Q7071HMbibi18
July 28, 2026
It did not meet my expectations

Everything was very good, but the price seemed high to me for the line you have to wait in and the very short route; we paid $70 for 2 people.

Operator response

Agradecemos tu reseña y comentario y te aseguramos que los compartiremos con el departamento correspondiente para que se tomen en cuenta.

F
florabellej2024
July 23, 2026
Best Ferry

Very clean and affordable for a round trip ride from Playa Del Carmen to Cozumel. Our ride was very smooth. Friendly and respectful staffs. Highly Recommended

Operator response

It is nice to know that you enjoyed your experience with us. 😀 We hope to see you again soon!

L
Lily_K
July 12, 2026
Fun in the sun

Everything went smoothly. Personnel was helpful and professional. Nice breeze , great pictures. Drinks food available. Thank you.

G
Gerardo_A
July 9, 2026
Wonderful

It was very good, schedule with good compliance, calm journey, very kind and helpful staff on board.

A
AlexisFelicite
July 8, 2026
Great help with a wheelchair!

My mother is in a wheelchair and was unable to walk up the gangplank and they lifted her in chair and got her buckled in! Great start to a wonderful experience!

Operator response

It is nice to know that you enjoyed your experience with us. 😀 We hope to see you again soon!

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