Ultimate Whale Watching Experience All-Inclusive

Wow — ten years with us! That truly means the world. Loyal guests like you are the heart of what we do, and the fact that you continue to bring visiting friends aboard year after year is the highest compliment we could receive. Thank you for trusting us to be part of so many special memories. I love hearing that you still learn something new each trip — our team works hard to stay knowledgeable and make every whale encounter both exciting and educational. And doing two trips already this season? That’s dedication to whale season done right! We’re so grateful for your continued support and can’t wait to welcome you (and your next round of friends!) back on board again soon. With appreciation, Gil Drory Owner

Thank you so much for your wonderful review! Seeing a mama and baby whale playing together is such a special experience — and when dolphins decide to join the show, it makes the day even more magical. I’m so glad you were able to witness both! It’s also great to hear the crew took good care of you. Keeping everyone comfortable, well-fed, and hydrated (😉) is all part of making the experience unforgettable. We truly appreciate the recommendation and can’t wait to have you back out on the water with us again! Warm regards, Gil Drory Owner

Thank you so much for this incredible review! “Perfect in every way” is something we never take for granted — that truly means a lot to our entire team. I’m thrilled to hear you enjoyed not just the whale sightings, but also the timing of the food service, the cold drinks, and the overall flow of the experience. We work hard behind the scenes to make everything feel seamless, so it’s wonderful to know that came through. It’s also great to hear you appreciated the balance of informative guiding and fun music — we want guests to learn about these magnificent whales while still keeping the energy light and exciting. Thank you for calling it a first-class tour and for recommending it to others. We’d absolutely love to welcome you back for another unforgettable day on the water! Warm regards, Gil Drory Owner

Thank you for your honest feedback — we truly appreciate you taking the time to share your experience. I’m very glad to hear you enjoyed the staff, food, and beverages. Our crew works hard to create a comfortable and welcoming atmosphere on board. That said, I completely understand your disappointment regarding the time spent traveling between dock pick-up locations. While we do operate from multiple pick-up points to make the experience accessible for guests staying in different areas, our intention is always to maximize time spent in active whale-watching zones once everyone is aboard. Whale watching is, of course, dependent on wildlife patterns, and sightings can vary day to day — but your feedback about the balance of transit time versus viewing time is important. We are continually reviewing our routes and timing to ensure the experience feels focused on what guests came for: whales. Thank you again for sharing both the positives and the areas where we can improve. We hope to have the opportunity to welcome you back and deliver an even stronger whale-focused experience next time. Warm regards, Gil Drory Owner

Thank you for taking the time to share your experience! We’re glad you found the tour worthwhile and appreciated our naturalists’ respect for the whales and the ocean. Protecting wildlife while still offering an unforgettable experience is very important to us—and we’re happy to hear you enjoyed the generous drinks too. We hope to welcome you back on board again soon. Warm regards, Gil Drory, Owner

Thank you for taking the time to share such a detailed and honest review. We’re very glad to hear that the whale watching itself, the sightings, and the onboard service met your expectations — but we are truly sorry for the stress and fear caused by the transfer experience from Nuevo Marina. Your safety concerns are taken extremely seriously. While transfers by panga are sometimes necessary due to marina and sea conditions, they should always be handled with clear communication, proper safety procedures, assistance from multiple crew members, and appropriate use of life jackets — especially when conditions are less than ideal or when children are involved. It’s clear that this experience did not meet our standards. I personally appreciate you reaching out to me directly that evening, and I’m glad we were able to arrange immediate ground transportation to ensure you returned safely and comfortably. Since this incident, we have reviewed our transfer protocols, reinforced crew procedures, and emphasized that transfers must be adjusted or avoided altogether when conditions are not suitable — particularly for families, seniors, or guests who are uncomfortable with open-water boarding. Your feedback is important not only to us but also to future guests, and we truly appreciate you sharing it. We are committed to learning from this and continuing to improve our operations to ensure every guest feels safe and well cared for from start to finish. Thank you again for bringing this to our attention. Sincerely, Gil Drory, Owner

Thank you for sharing your experience! We’re happy to hear you had a great day whale watching and that you enjoyed the friendly crew, fun music, and all-inclusive drinks. Seeing whales out in the bay really makes the day extra special, and we’re glad it all came together for you. We’d love to welcome you back on board again soon. Warm regards, Gil Drory, Owner

Thank you for sharing your feedback, and we’re truly sorry to hear about your wife’s injury. We completely understand how stressful that situation must have been, especially while traveling, and we genuinely wish her a smooth and full recovery. We would like to clarify that we did respond to your cancellation request. While the booking was already within the non-refundable window according to our clearly stated cancellation policy, we still chose to be understanding of the circumstances and approved a 50% refund as a gesture of goodwill, even though we were not obligated to do so. We did this because we care about our guests and try to be as fair and compassionate as possible. For that reason, we were surprised to see this review stating that there was no response. We always aim to communicate clearly and act in good faith, especially in difficult situations. We appreciate you taking the time to share your experience and wish you both all the best. Sincerely, Gil Drory, Owner

Thank you for sharing such a fantastic review! We’re so happy to hear you had an amazing whale watching experience with us in January — it truly is a magical time of year. It’s great to know the crew’s energy, attentiveness, and knowledge stood out, and that the spacious, uncrowded boat made the experience even more enjoyable. Our captains love making the most of every whale sighting, so we’re thrilled that added to your day. We hope to welcome you back again soon for another unforgettable adventure on the water! Warm regards, **Gil Drory, Owner**

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear your whale watching tour was a highlight of your trip. Our crew takes great pride in being professional, knowledgeable, and friendly, and it’s always rewarding to know that came through during your experience. We truly appreciate the recommendation and hope to welcome you back on board again soon for another unforgettable adventure in the bay. Warm regards, Gil Drory, Owner