Suntory whisky distillery tasting day tour for VIP from Tokyo
Description
WHISKY DISTILLERY SURROUNDED BY BEAUTIFUL NATURE So, we normally assist just visiting and tasting whisky at the site in this tour. Factory process tour doesn't include. If you request a tour with more than three months ahead, we can try to apply a ticket for process tour, it requires an additional entrance fee. On this tour, we will visit one of Hakusyu’s most famous whisky distilleries in Yamanashi prefecture from Tokyo. In the beginning, you will see the craftsmen’s dedication to producing a variety of distinctive whiskeys at the Hakushu Distillery, then later you can taste the unblended whisky (not for sale) that makes up Hakushu Single Malt Whisky. This tour truly allows you to fully enjoy the whisky. ★★★This tour includes a visit to the distillery, where you can enjoy the whiskey tasting bar for a fee. An optional factory tour is also available for an additional charge, but reservations must be made at least three months in advance. Please contact us for more details.★★★
Tour Options
Itinerary
You can enjoy a tasting aging whisky in the bar, which is difficult to taste in market in Japan. After this, we can go Japanese sake brewery or Japanese winery on our way back to Tokyo. So you can entirely enjoy Japanese nature and products in this tour. This is quite unique for tour private. Ask us before booking.
We can visit Japanese winery if thime allows. The area produce one of the most popular Japense wine.
We stop by Japanese sake brewry neat by. You can taste it with local Japanse food. It is a quite uniqu experience.
Highlights
What's included
Pickup Locations & Times
Any hotels in Tokyo 23 wards available.
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Travelers should have at least a moderate level of physical fitness
- Minimum age is 21 years
Reviews(3)
We made a reservation for March 2026 based on the tour description, which clearly stated that factory visits were included and even provided a detailed factory itinerary. A few days after completing the payment and receiving confirmation, we were informed that no factory visits were included. We then requested clarification again, copying and pasting the exact itinerary provided in your original description. In response, we were told that the itinerary was customizable and that someone would contact us to coordinate the details. However, on the day of the tour, we were informed that we would not be taken to any factories at all, and we were simply returned to the hotel. We have since requested a refund, but you have stated that no error was made in the information provided and that no refund will be issued. This is unacceptable. The service offered does not match what was advertised, and we made our purchase based on clearly misleading information. This situation constitutes false advertising and a failure to deliver the service as described. We therefore request a full refund.
Dear Guest, Thank you for sharing your feedback. We take all guest concerns seriously and would like to provide an official clarification regarding this experience. Our priority is always transparency. As part of our standard procedure, we officially clarified with your agent at the time of booking—and documented in our initial messages—that the "Guided Production Process Tour" (which requires months of advance booking) was not included in this specific itinerary. Our tour is designed around the Suntory Museum, the distillery grounds, and the premium tasting experience, as accurately detailed in our product description. Upon internal review, Tripadvisor/Viator Support officially confirmed that our tour description was accurate and that no misleading information was provided. While we offered to proceed with the museum and tasting experience as planned, we respect your decision to terminate the tour early. As a 5-star rated host, we strive to meet the high expectations of our guests. We regret that there was a misunderstanding of the inclusions despite our prior notifications. We will continue to ensure our communication is as clear as possible for all future travelers. Sincerely, Tony (Management)
We had an incredible day with Tony. He took us to Shichiken Brewery for a sake tasting and a traditional lunch at a very cute restaurant that was part of Shichiken. After we made our way to Suntory where we did a tasting & walked through the museum. We went on a Saturday in July & the traffic was extremely bad getting into and out of Tokyo (took 3 hours both ways vs. what should've been 1.5-2hrs). Tony mentioned that the traffic is usually better on weekdays so definitely book this tour during the week to avoid spending most of the day in the car. Either way, the drive is beautiful & highly recommend Tony as a guide!
Thank you so much for your review. I will take you to another Brewery with no traffic problem if you have a chance. LOL
Very good tour. Enjoyed it, long drive but we think it was worth the drive and time to be out of Tokyo.