O
Never picked us up
Pickup location not given to tour operator.. never picked us up and they dont want to refund. Horrible never again!
Shared Transfer From Antigua to Panajachel (Atitlan)
+7 photos
At a glance
- Duration
- 2h 30min
- Price from
- $30 / person
- Location
- Antigua, Guatemala
- Rating
- 4.0 / 5 · 60 reviews
- Group
- Small group, up to 12
- Cancellation
- Free cancellation up to 24 hours before
- Confirmation
- Instant
- Ticket
- Mobile or paper ticket accepted
- Operator
- Destinos Turisticos 502
- Meeting point
- At the small park (by the corner) of Instituto Guatemalteco de Seguridad Social
Description
We offer our experience, kindness, honesty, and responsibility at your service to provide a comfortable and pleasant journey, ensuring a safe arrival at your destination. We are committed to the safety of your belongings, allowing you to trust us completely. If you are eager to connect with fellow explorers on a shared trip from Antigua to Panajachel (Atitlan Lake), we have you covered. We will also guide you through hidden gems and breathtaking scenery along the way. Join us for an unforgettable ride!
Schedule & prices
- Runs
- Every day
- Start times
- 7 times a day, 5:00 AM–4:00 PM
- Next available
- Thu, Oct 8
- Adult (ages 18–60)
- $30
Out at sunset: the 4:00 PM departure is under way when the sun sets, around 5:40 PM in the coming weeks.
From the operator’s live schedule on Viator, checked Oct 7.
Tour Options
What's included
Included
One way shared transfer
Air-conditioned vehicle
Not included
WiFi on board
Private transportation
Pickup Locations & Times
We do not pick up travelers on Weekends any more. We also do not pick up travelers on holydays and special occasions/dates as Antigua gets so crowded and several streets might be closed. Before booking, "call us" to check if we are picking up on that date or if we are having a meeting point on that date. We do not pick up in hotels during Lent weekends (Friday to Sunday) and Holy Week, Christmas and New Years holydays and special festivities in Antigua as The Flower Festival weekend or the Lights Festival. Our usual meeting points when most streets are closed are: Hotel Cacique Real and IGSS. Please be ready at meeting point, the lobby of your hotel, or main gate 5 minutes before agreed pick up time. There is a window of 45 minutes to complete pick ups. Please let us know your destination in downtown Panajachel area. No drop off outside Panajachel downtown area. If you are heading to another town (ex. San Juan, San Pedro, San Marcos) your drop off point is the main dock (muelle publico Sanjuyù). If you are heading to Santa Catarina Palopo, San Antonio Palopo or hotels in between, your drop off points should be on Main street Calle Santander where you can hire a tuc tuc or other vehicles to take you to your final destination.
Traveller Ratings
Reviews collected by Viator and Tripadvisor
4.0
60 reviews
How it compares in Antigua
- Starting price $30 is 45% below the typical $55 for tours of similar length in Antigua
Excurgo comparison of 384 Viator tours, recalculated daily.
Important Information
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Specialized infant seats are available
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does Shared Transfer From Antigua to Panajachel (Atitlan) take?
Shared Transfer From Antigua to Panajachel (Atitlan) lasts about 2h 30min.
How much does Shared Transfer From Antigua to Panajachel (Atitlan) cost?
Prices start at $30 per person for this Antigua experience, booked through Viator with the price shown before checkout. There are 2 booking options, so the final price depends on the option you choose.
What days does Shared Transfer From Antigua to Panajachel (Atitlan) run?
According to the operator’s current schedule, it runs every day, with 7 departures a day between 5:00 AM and 4:00 PM.
Can I cancel Shared Transfer From Antigua to Panajachel (Atitlan) for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is hotel pickup included?
Yes, pickup is offered. We do not pick up travelers on Weekends any more. We also do not pick up travelers on holydays and special occasions/dates as Antigua gets so crowded and several streets might be closed. Before booking, "call us" to check if we are picking up on that date or if we are having a meeting point on that date. We do not pick up in hotels during Lent weekends (Friday to Sunday) and Holy Week, Christmas and New Years holydays and special festivities in Antigua as The Flower Festival weekend or the Lights Festival. Our usual meeting points when most streets are closed are: Hotel Cacique Real and IGSS. Please be ready at meeting point, the lobby of your hotel, or main gate 5 minutes before agreed pick up time. There is a window of 45 minutes to complete pick ups. Please let us know your destination in downtown Panajachel area. No drop off outside Panajachel downtown area. If you are heading to another town (ex. San Juan, San Pedro, San Marcos) your drop off point is the main dock (muelle publico Sanjuyù). If you are heading to Santa Catarina Palopo, San Antonio Palopo or hotels in between, your drop off points should be on Main street Calle Santander where you can hire a tuc tuc or other vehicles to take you to your final destination. Pickup points include Casa Mimi Antigua Guatemala.
Is this a private or a group tour?
It is a small-group experience with a maximum of 12 participants.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller Specialized infant seats are available
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is Shared Transfer From Antigua to Panajachel (Atitlan) worth it?
Travellers rate it 4.0 out of 5 across 60 reviews on Viator and Tripadvisor; it is run by Destinos Turisticos 502.
Reviews(60)
Reviews collected by Viator and Tripadvisor
H
The driver was very...
The driver was very aggressive and the drive was very unpleasant. We were nauseous, hot, and extremely uncomfortable.
O
Very good transportation option!
Excellent transportation option if you want a private, fast, and safe service. Excellent communication from the staff.
J
Prompt and good driver-...
Prompt and good driver- very friendly. The only reason I took a star is because the van is pretty small and a bit uncomfortable but the driver stopped midway for a restroom break for us and was very nice. Good for the price but If you’re tall or thick- you will be right!
C
Ok
Glad to have had a scheduled ride to Panajachel. But we got to our destination an hour later than expected because our driver started late and took a long break in between.
Operator response
When a shared ride with a pick up included is booked, It’s important to keep in mind that it’s not just one person being picked up, but rather several people being picked up at various stops. There could be 6, 8, 9, or even 10 pickup stops. Bedides the traffic in Antigua is do slow because of the cable stone streets. So, you have to take into account that if the bus starts picking up passengers at 12:15 p.m., it will finish picking them up around 1:00 p.m. The driver knows he has to arrive at a certain time to the destination. However, some passengers need a stop to use the restroom or stretch their legs a bit, since they can’t sit on the bus for 2 hours and 30 minutes. So the driver gives them some time to use the restroom, stretch, buy a bottle of water, and so on. Please don't just blame it on us. Is not the driver who needs a break. We are used to even longer rides.
F
Not totally as described but got the job done
It is advertised as a hotel pickup from Antigua however, 24 hours before the pick up I got a message saying we needed to meet at one specific hotel to avoid traffic. This was pretty inconvenient since it was on the other side of town and it would have been nice for that to be in the booking details. The shuttle left 15 minutes late but the driver made up the time on the way to Panajachel. The driver did drop everyone off at their hotel (or the ferry) in Panajachel which was convenient. If you get motion sick at all, I’d definitely recommend taking medicine beforehand as the road gets pretty twisty close to Panajachel.
Operator response
If you read the information in the product description, you may have noticed that it states here that we do not offer pickups on certain dates or occasions when the city or authorities, for whatever reason, close streets in Antigua and traffic is too slow. It’s impossible to pick everyone up at their hotel. If we were to start picking people up at 12:15, we wouldn’t arrive a few minutes or half an hour late—we’d arrive probably two or three hours late.
A
Our drive from Antigua to...
Our drive from Antigua to Panajachel was smooth. It was quick, but we still felt safe. We were picked up right from our 1st hotel and dropped right off in front of the second.
L
Atitlan adventure
Great service and efficient Great prices. 5 days stay. I’m
B
Easy pick up and drop off...
Easy pick up and drop off . Air conditioned vehicle, and had a few rest stops along the way. Would recommend to others
I
Confirm all details upfront to avoid misunderstandings
The ride is not far, but there's traffic and roads go up and down over steep hillsides. Pickup is only from downtown Antigua hotels; dropoff is a lot by the lake
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from$30
4.0(60) Free cancellation