Tours/Shanghai/Shanghai Tower: Top of Shanghai Observatory Deck Entry Ticket
Shanghai Tower: Top of Shanghai Observatory Deck Entry Ticket
4.3(72)Shanghai1–3 hours
VIATOR4.3(36)TRIPADVISOR4.3(36)
+6 photos
At a glance
Duration
1–3 hours
Price from
$39 / person
Location
Shanghai, China
Rating
4.3 / 5 · 72 reviews
Group
1–30 pax
Cancellation
Free cancellation up to 24 hours before
Confirmation
Instant
Ticket
Mobile or paper ticket accepted
Operator
Travel China Guide
Description
Shanghai Tower is China’s tallest building, soaring 632 meters into the sky. We provide two curated ticket options to suit your preference:
Option 1: Floor 118 Ticket -- Visit the main observation deck at 546m for unforgettable 360° panoramic views.
Option 2: Floors 118 & 125+126 - Visit the main deck and the exclusive upper floors to see the world’s highest damper, a massive device that stabilizes the tower against winds and typhoons.
Schedule & prices
Runs
Every day
Start times
7 times a day, 8:30 AM–8:30 PM
Next available
Sat, Oct 10
Adult (ages 19–59)
$39
Senior (ages 60+)
$28
Youth (ages 7–18)
$28
Child (ages 3–6)
$23
Prices change with the date; the lowest is shown.
Out at sunset: the 4:30 PM departure is under way when the sun sets, around 5:15 PM in the coming weeks.
From the operator’s live schedule on Viator, checked Oct 9.
Tour Options
F118 + Damper Show on F125&126
Includes: Observatory Deck: F118 & F119 & SKY632 Art Space on the 125th and 126th Floor.
How to use: Present the official QR code provided in our confirmation email/ PDF.
Observatory Deck: F118 & F119
How to use: Use the official QR code provided in our confirmation email/ PDF.
Itinerary
Shanghai Tower
Admission included
Shanghai Tower is China’s highest and the world’s 2nd highest building. You will experience the fastest high speed elevator of 18m (59ft) per second, and shocking light show on the exterior wall at nights.
What's included
Included
Admission ticket to Shanghai Tower.
IMPORTANT: Use only the QR code we send you. Reference No. or barcodes are invalid.
Not included
NO guide service
NO transportation
Traveller Ratings
Reviews collected by Viator and Tripadvisor
4.3
72 reviews
5
53
4
5
3
5
2
0
1
9
How it compares in Shanghai
Starting price $39 is 43% below the typical $68 for tours of similar length in Shanghai
Excurgo comparison of 2,085 Viator tours, recalculated daily.
Important Information
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Suitable for all physical fitness levels
Free of charge for children under 100cm (3.28 ft), or less than 3 years old.
Opening Hours 08:30-22:00; Last Entry: 21:30
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does this tour take?
Shanghai Tower: Top of Shanghai Observatory Deck Entry Ticket lasts about 1–3 hours. The itinerary has 1 stop.
How much does this tour cost?
Prices start at $39 per person for this Shanghai experience, booked through Viator with the price shown before checkout. There are 2 booking options, so the final price depends on the option you choose.
What days does this tour run?
According to the operator’s current schedule, it runs every day, with 7 departures a day between 8:30 AM and 8:30 PM.
How much does this tour cost for children?
Children aged 3–6 pay from $23, adults from $39.
Can I cancel this tour for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller Free of charge for children under 100cm (3.28 ft), or less than 3 years old.
Is the tour wheelchair accessible?
Wheelchair accessible
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is this tour worth it?
Travellers rate it 4.3 out of 5 across 72 reviews on Viator and Tripadvisor; it is run by Travel China Guide.
Reviews(72)
Reviews collected by Viator and Tripadvisor
9
902coralien
September 7, 2026 · via Tripadvisor
Great experience
Well-organized experience booking through Booking.com. The vendor, Travel China Guide, was very responsive and helpful in sending over the QR codes. The 118th-floor observation deck offered stunning views as we watched the sunset and the city lights turn on. Highly recommended!
Operator response
Thank you so much for your lovely review! We are delighted to hear you had a well-organized experience booking your Top of Shanghai Observatory Deck tickets. It was our pleasure to promptly send your QR codes for your visit. What a wonderful moment enjoying the sunset and the city lights from the 118th-floor observation deck! We greatly appreciate your recommendation and hope you enjoy the rest of your trip in China.
W
W9767WMlorenzor
August 25, 2026 · via Tripadvisor
Crowded
Aware that it was a must, we booked the observatory on the 118th floor (on the 119th there is a restaurant, I would almost call it fast food). We chose 6:30 PM to see the lights turn on at 7:00 PM on the Bund. The thing that is annoying is the huge crowd (if satisfied, I recommend going down before the end of the shift because the line to go down is significant). I believe it is not to be missed to get a complete view of the city at night.
Operator response
Dear valued guest,
Thank you very much for your detailed review of your Shanghai Tower visit!
We are glad you booked the 118‑floor observation deck and got to enjoy the beautiful night‑time lights of the Bund.
We fully understand that large crowds and long queues for the descent can be inconvenient. Thank you for sharing this useful tip for future visitors.
We hope you had an amazing experience overlooking Shanghai’s night skyline and enjoyed your trip!
Best regards,
S
Sarah_M
August 19, 2026 · via Viator
Beware of queues & pushing!
So the organiser was fab, sent the tickets via WhatsApp and have NO complaints about him. We did pick 6:30pm which in hindsight was the worst time 🤣 everyone pushing and shoving to get ‘the shot’ and grown men pushing children out the way. The actual queue system to get back down needs re thinking as China isn’t known for their queue etiquette and it got a tad stressful.
Once you’re up and if you manage to ger near the window: the views are stunning! Top tip - go up to the restaurant floor - less crowds!
Operator response
Dear Sarah_M,
Thank you for your honest and detailed feedback.
We are glad that our ticket service worked well for you.
We sincerely apologise for the unpleasant crowd‑related experience you encountered at 6:30 pm. Peak visiting hours can indeed be very busy, and long queues when going downstairs may cause stress.
We appreciate you sharing your helpful tip about visiting the restaurant floor on F119 to avoid crowds for future visitors.
We hope you still enjoyed the stunning sky‑high views of Shanghai. Wish you a pleasant rest of your trip.
Best regards,
S
Sigrid_B
July 3, 2026 · via Viator
A lot of culture,...
A lot of culture, shopping opportunities, beautiful buildings. You can get an overview of the entire city in just a few hours.
Operator response
Dear Sigrid_B,
Thank you for your lovely review! We’re glad you enjoyed the rich culture and stunning architecture around Shanghai Tower. It’s wonderful to hear that you got a fantastic panoramic view of the whole city during your visit.
We feel honored to help you book tickets for Shanghai Tower. We hope you have a pleasant journey and look forward to assisting you with your travel plans in China next time!
Best Regards
M
Mark_M
June 24, 2026 · via Viator
I usually have a very...
I usually have a very good experience with Viator, but this time they didn’t send the QR code required for entry, only a barcode that was not accepted by Shanghai Tower.
Operator response
Dear Mark_M,
We sincerely apologize for the inconvenience you encountered during your Shanghai Tower ticket check-in.
We issued your official entry QR code and sent the ticket message directly via the Viator platform. The platform will automatically trigger a corresponding notification email to you. We also resent the ticket QR code to your iMessage for your convenience. Upon our follow-up verification, your tickets were successfully scanned and validated for entry at Shanghai Tower in the end.
We truly hope you had a wonderful time admiring the stunning panoramic views from the tower, and we appreciate your valuable feedback to help us continuously improve our service.
Best regards,
D
DayTrip827389
June 14, 2026 · via Tripadvisor
Very good views
Everything is very well organized. Very good views.
Operator response
Dear Guest,
Thank you so much for your lovely feedback! We’re thrilled to hear you had a pleasant experience and loved the fantastic views at Shanghai Tower. It was our pleasure to arrange the tickets for you. We sincerely hope to assist you with more wonderful travel plans on your next trip to China.
Best Regards
M
Marilia_M
June 12, 2026 · via Viator
Spectacular. The city at...
Spectacular. The city at night is an extraordinary view. Access and movement are easy. I recommend.
Operator response
Dear Marilia_M,
Thank you so much for your wonderful review! We are absolutely thrilled to hear that you had an "espetacular" experience at the Shanghai Tower.
The city lights at night truly are a breathtaking sight, and we're so glad you were able to enjoy that extraordinary view. It’s also great to know that you found the access and circulation within the tower to be smooth and easy.
Your recommendation means the world to us, and we truly appreciate you taking the time to share your feedback. We hope to welcome you back for another unforgettable visit in the future!
Warm regards,
R
Ramona_W
May 11, 2026 · via Viator
Above the clouds
Once in Shanghai, this visit is a must. Unique view over due whole city.
Operator response
Dear Ramona_W,
Thank you so much for your lovely review! We are delighted that you had a wonderful experience visiting the Shanghai Tower.
It’s great to hear you enjoyed the breathtaking and unique panoramic view over the whole city. We really appreciate your kind feedback.
We look forward to serving you again on your next trip to China.
Best Regards,
M
Maciej_Z
March 19, 2026 · via Viator
If You can manage to buty...
If You can manage to buy ticket earlier under tower do it - it is much much cheaper than on viator.
When You buy tickets for certain hour event during bad wether You are not able to refund them.
Operator response
Dear Maciej_Z,
Thank you so much for your review and for your valuable suggestions!As your local ticket supplier, we truly appreciate you taking the time to share these useful tips with us and other travelers.
We will keep your feedback in mind to improve our service for future guests.We hope to have the opportunity to assist you again soon!
Best regards,
D
Donald G
March 11, 2026 · via Tripadvisor
Five stars
The views from the observation deck are incredible.
I would recommend both this and the damper show to learn more about the way these buildings are constructed.
1 people found this helpful
Operator response
Dear Donald,
Thank you very much for your wonderful review! We are so glad to hear that you enjoyed the amazing views from Shanghai Tower and found the damper show interesting and informative. It was a pleasure helping you with your tickets, and we hope you had a fantastic time in Shanghai. We look forward to welcoming you back on your next trip!
Warm regards,
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Shanghai Tower: Top of Shanghai Observatory Deck Entry Ticket
