Sailing trip on the Hamburg Outer Alster

Dear Vittoria, I am very sorry, that your expactations were not met at all. Our tours are actually no typical sigthseeing tours like on the big tourist boats, but relaxing sailing cruises on a beautiful old wooden sailing boat. So we don't have a fixed program or give standard informations for tourist, neither in German nor in English. And we do not have specific English cruises but our skippers are able to give necessary informations or answer questions at least in simple English. So our cruises are often with international guests on board and with a captain who is able to speak English at least on a small talk basis. We offer a unique and quite scenic sailing experience for non-sailors in the middle of Hamburg, where you can see a lot of Hamburg sights from the waterside, of course in a distance: the city hall, the concert hall Elbphilharmonie, all the main churches, the Alster fountain, ... can be seen on any of our tours, also on the cruise that you joined. So I cannot understand, why you write, that there was nothing of these sights to see on your tour. And of course you can ask questions and talk to our skippers if you want to know anything and we try to give answers as good as we can. A lot of people actually just sit and relax on the boat and enjoy the peaceful scenery. And some people ask a lot of questions like the others - in your case german guests - on your cruise and than the skippers give answers. Your skipper told me that you did not ask a single question during the cruise. But as there are always people on our cruises who don't want specific informations and instead prefer to enjoy the cruise without talking a lot, we don't find that irritating. So every cruise is different depending on the guests on board. I am very sorry again and I hope you still had a good time in our beautiful city of Hamburg. Ahoy and all the best, Henning