Disappointing tour—far shorter than advertised. Unfortunately, this was the worst tour we have ever had. Elvis’s car air conditioning was not working properly—the fan was barely noticeable, and we were extremely hot when we first got in. The vehicle was not cooled down or ready when we arrived, and it took about 30 minutes before it even felt somewhat cool, never truly cold enough for comfort. The tour also did not follow the advertised itinerary. It ended in about two hours, even though it was supposed to last about 4½ hours. We were not told that the fort was included, water was not offered until near the very end of the trip, and no soda was offered even though it was included. Rather than dropping us near each sightseeing location, he parked by a shop and had us walk from there to the different places. We were also repeatedly taken to shops, which made the experience feel more focused on shopping than sightseeing. Despite a lot of self-promotion about being an excellent tour guide, the actual service did not meet that standard. We would not book with Elvis again.
Puerto Plata City Private Tour
+11 photos
At a glance
- Duration
- 3h 30min
- Price from
- $65 / person
- Location
- Puerto Plata, Dominican Republic
- Rating
- 4.9 / 5 · 173 reviews
- Languages
- EN, FR, ES
- Group
- Private
- Cancellation
- Free cancellation up to 24 hours before
- Hotel pickup
- Available
- Confirmation
- Instant
- Ticket
- Mobile or paper ticket accepted
- Operator
- Edgarprivatetours
Description
Discover history, culture, and flavors of Puerto Plata on a city tour lasting approx 3 hours. Begin at Rum factory, where you’ll learn about Dominican rum and its production. Continue to Rainbow Gift Shop and Jewelry Factory to explore amber jewelry and browse local souvenirs. Next, visit La Chocolatera to discover the chocolate-making process, followed by Emanuel Premium Cigars to learn about traditional cigar craftsmanship. Explore colorful Umbrella Street and Pink Street, then visit Central Park and the Cathedral in the historic city center. End your tour at the Fort of San Felipe, overlooking the Atlantic Ocean. Transportation is provided in a private, air-conditioned van. The itinerary includes short walks between nearby attractions, so guests should be comfortable walking short distances. The cigar factory may expose visitors to tobacco smoke; guests may skip this stop. If you request an earlier return to the port, we will accommodate your wishes, which may shorten the tour.
Schedule & prices
- Runs
- Every day
- Start times
- 10 times a day, 7:30 AM–2:00 PM
- Next available
- Thu, Oct 8
- Adult (ages 18–64)
- $65
- Senior (ages 65–91)
- $65
- Youth (ages 13–17)
- $65
- Child (ages 4–12)
- $50
Prices change with the date; the lowest is shown.
In demand: 60 of the next 300 departures are already sold out.
From the operator’s live schedule on Viator, checked Oct 7.
Tour Options
Itinerary
Macorix House of Rum
Go the House of rum and have a taste of our Dominican Rum made in this counrty. You will be accompanied by a professional guide. You will walk through the barrels, live the experience and at the end, you will have the opportunity to try all of our different Macorix rums.
Rainbow Gift Shop
Rainbow Gift Shop is a craftsman’s workshop where talented local artisans handcraft beautiful pieces of jewelry made from amber and larimar, two of the Dominican Republic’s most precious and distinctive stones. During your visit, you’ll get an overview of the history and origins of these local gems, learn about their geological extraction points across the island, and even test genuine versus imitation stones to sharpen your eye. By the end of your visit, you’ll feel like an expert in identifying authentic amber and larimar pieces — and you’ll have the chance to take home a unique handmade treasure of your own.
live traditional chocolate making and taste chocolate samples
Emanuel Premium Cigars
Premium Cigar Making Experience
Visit the beautiful Coulorful Street, take some pictures and take back home some nice memories of this beautiful city. It is one of the most photographed places in Puerto Plata.
Paseo de Dona Blanca
make a stop at this beautiful rose alley and have some informations about its History. This beautiful place located in the north of the country offers culture, tradition, history and natural resources, and from time to time it reinvents itself due to the large number of tourists who arrive via cruise ships and by plane.
Visit and have a walk on your own to take pictures to the Central park , Cathedral and La glorieta of Puerto Plata. It is one of the places of greatest attraction and greatest projection in Puerto Plata. It is considered one of the most precious symbols of the "Silver City." It was one of the gifts to his people from General Luperón during the government he headed in 1879.
Fortaleza San Felipe
San Felipe Fortress is Located right on the bay, at the western end of the Malecón, the fort is the only remnant of Puerto Plata's early colonial days. Built in the mid-16th century to prevent pirates from seizing one of the only protected bays on the entire north coast, San Felipe never saw any action. For much of its life its massive walls and interior moat were used as a prison.
What's included
Included
Soda/Pop
Bottled water
Air Conditioned Vehicule
Hotel and Port Drop-off
Round Trip Transportation
Tour Guide
Hotel and Port Pickup
Not included
Lunch 15 USD
Pickup Locations & Times
Our pickup for Cruise Travelers is adjusted to the cruise Schedule, outside cruise ports Both AMber Cove and Taino bay, outside after the exit gates. Pick up can be 30 or 45 minutes after the Ship has docked at the Port. After booking, the customer will receive a separate email or call from the supplier with detailed informations about the meeting point. We can pick up from any airport or airbnb within Puerto Plata City. If you do not see your hotel or Airbnb, please add Info on your Note section upon booking. Pickups in Sosua and Cabarete, an extra fee may be charged. If you are staying at a villa, Airbnb, or private rental, please make sure to provide the exact address and building name in your booking notes. Pickup from hotels and resorts will be arranged at the main lobby unless otherwise specified. Cruise passengers will meet us outside the designated port exit gate, where our team will be waiting with a sign displaying "Edgar Private Tours" (no inside port pickup)
Traveller Ratings
Reviews collected by Viator and Tripadvisor
4.9
173 reviews
How it compares in Puerto Plata
- No. 14 by number of reviews among 585 tours in Puerto Plata
- Starting price $65 is 32% below the typical $95 for tours of similar length in Puerto Plata
Excurgo comparison of 585 Viator tours, recalculated daily.
Important Information
- Wheelchair accessible
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does Puerto Plata City Private Tour take?
Puerto Plata City Private Tour lasts about 3h 30min. The itinerary has 8 stops.
How much does Puerto Plata City Private Tour cost?
Prices start at $65 per person for this Puerto Plata experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
What days does Puerto Plata City Private Tour run?
According to the operator’s current schedule, it runs every day, with 10 departures a day between 7:30 AM and 2:00 PM.
How much does Puerto Plata City Private Tour cost for children?
Children aged 4–12 pay from $50, adults from $65.
Does Puerto Plata City Private Tour sell out?
It can: 60 of the next 300 departures are already sold out, so booking ahead is a good idea.
Can I cancel Puerto Plata City Private Tour for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is hotel pickup included?
Yes, pickup is offered. Our pickup for Cruise Travelers is adjusted to the cruise Schedule, outside cruise ports Both AMber Cove and Taino bay, outside after the exit gates. Pick up can be 30 or 45 minutes after the Ship has docked at the Port. After booking, the customer will receive a separate email or call from the supplier with detailed informations about the meeting point. We can pick up from any airport or airbnb within Puerto Plata City. If you do not see your hotel or Airbnb, please add Info on your Note section upon booking. Pickups in Sosua and Cabarete, an extra fee may be charged. If you are staying at a villa, Airbnb, or private rental, please make sure to provide the exact address and building name in your booking notes. Pickup from hotels and resorts will be arranged at the main lobby unless otherwise specified. Cruise passengers will meet us outside the designated port exit gate, where our team will be waiting with a sign displaying "Edgar Private Tours" (no inside port pickup) Pickup points include Blue JackTar Hotel, Ria Aparta Hotel.
What languages is Puerto Plata City Private Tour offered in?
The experience is available in EN, FR, ES.
Is this a private or a group tour?
It is a private experience: only your party takes part. Up to 15 travellers can book together.
Is the tour suitable for children?
Infants are required to sit on an adult’s lap
Is the tour wheelchair accessible?
Wheelchair accessible
Reviews(173)
Reviews collected by Viator and Tripadvisor
A
Old vehicle, poor A/C, and a tour that did not follow the itinerary
K
Fantastic Guardo
Our tour guide was very personable and was fantastic in assisting with my 90 year old mother. We visited all the places we wanted to see and he gave us all a history lesson.
M
Frank and his son were...
Frank and his son were awesome tour guides. Some how we booked the wrong day and they still made it work for us. They let us decide where we wanted to go. Went to pink street, umbrella street which you better get some empanadas there omg so good. Went to the cathedral, Amber mining place and cigar factory. I hope Frank and his son will be out drivers next time we are here.
D
Great Experience
We rode with Edgar. Very friendly and showed us all around. It was really hot that day and was glad to have AC. He took pictures for us made sure we were happy the entire way.
V
Italian tour with Cristina in Puerto Plata
Italian tour with Cristina Cristina was very kind, knowledgeable, did not rush us, and we arrived perfectly on time for the all-aboard. A very valid guide for the tour of Puerto Plata in Italian! Compliments to the whole staff, including the bus driver! Absolutely recommended!
B
Tour in Italian with Cristina
I met Cristina through social media; it is certainly not easy to trust someone from a distance, but she was friendly, kind, and ready to give every explanation about the tour and Puerto Plata right from the start. Her assistance began before the booking; a few days earlier, she sent us all the directions to follow to reach the meeting point with great precision, and the day of the excursion confirmed her skill. The tour was very interesting; she explained all the secrets of the place to us, offered us water, and let us taste the local liqueur! What can I say... we have a wonderful memory and recommend that anyone rely on her. Congratulations Cristina!! A hug from Francesca and Pasquale from Naples
D
Tour in Italian with Cristina perfect!!!
Tour in Italian with Cristina: top, very good!!!!
F
Best Tour
Gracias Edgar por poder acomodarnos en el tour. Lo pasamos súper bien. Took us to all the best places to shop, the rum factory, and cigar factory.
U
Super exceptional
Cristina was super !!! She gave us many explanations about everything we saw and is very patient and kind, she was truly very good !!! Highly recommended !!!
K
Gerson the Great!
Gerson was a fantastic guide! He was knowledgeable, very interactive with our family of four, and an overall exceptional person for us to spend time with enjoying the culture, sites, and kindness of Puerto Plata. He was so accommodating to us…he picked us up from the Air bnb where we were staying even though the address location wasn’t initially on the pick up and drop off. Our family thoroughly enjoyed the experience!
Compare similar tours in Puerto Plata
- Lowest price: Half Day City Tour in Puerto Plata — $45
- Best rated: Half Day City Tour in Puerto Plata — 4.8 (509 reviews)
- Shortest: Half-Day Buggy Guided Adventure for Amber Cove and Taino Bay — 3 hours
| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
| Puerto Plata City Private Tour | 3h 30min | 4.9 (173) | $65 | |
 Puerto Plata City Tours | 4 hours | 4.7 (705) | $52 | View |
 Half Day City Tour in Puerto Plata | 3–4 hours | 4.8 (509) | $45 | View |
 AMBER COVE-TAINO BAY 7 Damajagua Waterfalls + Locale Food | 4–5 hours | 4.7 (392) | $60 | View |
 Puerto Plata Highlights City Tours from amber cove and Taino bay | 4 hours | 4.8 (340) | $55 | View |
 Half-Day Buggy Guided Adventure for Amber Cove and Taino Bay | 3 hours | 4.8 (318) | $118 | View |
 AMBER COVE-TAINO BAY Super Buggy Tour | 3 hours | 4.7 (292) | $125 | View |
from$65
4.9(173) Free cancellation