Can we get our money back as it’s closed and jo longer running prison escape we spent money getting to the event too





AN IMMERSIVE PRISON ESCAPE GAME IN AN AUTHENTIC PRISON VAN! You're normally so careful. Or, maybe you've just been lucky up until now. You never thought you'd get caught. And yet, here you are, on your way to Pentonville. Well, you can't have that, can you? Prison orange really doesn't suit you... First step: Stop the van. Second step: Escape. Third step: Retire to the Bahamas. Simple enough, isn't it? Well, let's just hope that luck sees you out. You and your gang have been arrested and found guilty. A life sentence at HM Prison Pentonville awaits you all. Can you stop the van and escape within 60 minutes or will you be trapped forever behind bars? Book now to find out!
From the operator’s live schedule on Viator, checked Oct 14.
Reviews collected by Viator and Tripadvisor
Excurgo comparison of 4,773 Viator tours, recalculated daily.
All sales are final. No refund is available for cancellations.
Private Prison Van Escape Game - London Immersive Experience lasts about 1h 30min.
Prices start at $44 per person for this London experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
According to the operator’s current schedule, it runs every day, starting at 10:30 AM, 12:30 PM, 2:30 PM, 4:30 PM, 6:30 PM, and 8:30 PM.
All sales are final. No refund is available for cancellations.
The meeting point is Please report to the Bunker 51 reception on arrival, where your host will meet you. The entrance is located to the right of the stairs up to 'The Elevation Point'. Hotel pickup is not part of this experience.
The experience is available in EN.
It is a private experience: only your party takes part. Up to 8 travellers can book together.
Confirmation is sent by the operator within 24 hours of booking.
Travellers rate it 3.9 out of 5 across 16 reviews on Viator and Tripadvisor; it is run by Trapped Escape Rooms.
Reviews collected by Viator and Tripadvisor
Can we get our money back as it’s closed and jo longer running prison escape we spent money getting to the event too
It was really uncomfortable and unattractive. It wasn’t a nice setting with an awful smell in the van. As we were about to escape a technical issue occurred meaning we couldn’t complete it and no refund was compensated. I would not recommend as it is poorly ran and the jail guard is rude and quite creepy with my children even outside the act. My children were also aggressively cuffed and asked for them to be loosened but no attention was given leading to red marks on my children’s wrists.
Actually disappointed, vile conditions couldn’t breathe in the van, mold up walls honestly waste of time and money would not recommend.
My daughter and her 3 friends attended this for her 18th birthday and had the best time! They laughed all the way through and took some amazing pictures with the help of the staff. Thankyou
Great fun experiance with a friend for her birthday. The guy was great and helped us through the experience as our Brains couldn’t think outside the box sometimes. Having a timer on the activity helped us focus and get on with the task at hand. Shame it’s on an industrial estate so no bars to celebrate afterwards.
Amazing experience, went with the family and all had a great time! Staff were great and would recommend for a fun day. Will definitely try some of the other experiences at Bunker 51.
Thanks for taking the time to leave us a review, Ben! We are so pleased you loved our Prison Van escape room at Bunker 51. We look forward to welcoming you back for another adventure soon.
A very good day out with my family nearly got out but the last couple of steps are hard but if it was easy wouldn't be fun a good time together with you having to use your brain too
Escaping from a real prison van is not an easy feat! Thanks for leaving us a review of your escape experience, we really appreciate it.
The experience was amazing from start to finish! All team members were friendly and our host was great! Considering it was only two of us on the experience we did well. Didn’t get out though :( but were very close!! Can’t wait to try out another escape room with bunker 51
All our games are tricky with just 2 players, so you did a great job to get so far. Thank you so much for taking the time to leave us a review, your kind words have been passed on to the team and are always appreciated. We look forwards to seeing you again soon for another immersive escape adventure.
The prison can escape room was really good fun! Definitely recommend this experience to do with friends/ family. I will definitely be coming back here again to try the different escape rooms!
Thanks Danielle! We really do appreciate you for taking time out of your day to leave us a recommendation. We look forward to seeing you on another game soon!
We did the prison van escape room as a 2 - we had booked on to a public session, but nobody else had signed up, so we got it to ourselves. The venue was very busy as it is part of a place that also does paintball and laser tag, but once we went aside to start the escape experience itself, the immersion was excellent, with orange prison jumpsuits, a guard completely "in character" and it's a real prison van! It was tough as a 2 and we didn't get out, but it would have been extremely crowded at full capacity of 8 - maybe the ideal number would have been 4-5. The start of the escape, which has everyone in locked separate cells, was excellent and not like any other escape room I've done before. We were let down by some faults in the room though - a key didn't work in a lock as intended (although we tried very hard), not enough black powder was provided (so although it would have been just about possible to do it if you know what you were supposed to do, there wasn't enough to experiment and figure it out) and there was a UV torch that was on its absolute last legs and made it difficult to do those clues. This kind of stuff is easier to deal with in an escape room if there's an attentive person watching and giving help at the right time, but there didn't seem to be, and sometimes we received hints for things we'd already done! Staff were also dismissive when we mentioned that those things didn't work. We were also frustrated by spending time getting into a lock that wasn't part of the game (as it wasn't marked) and by a safe that had a 5 minute lockout on incorrect code - which is not a fun thing to have in an escape room unless you are going to make it clear so it's a game feature. So overall it was an imaginative and generally fun escape room, sadly let down by a few broken bits and inattentive staff, maybe due to complacency as it's been there a few years now. We left feeling like we could have escaped if it hadn't been for those things and would have felt a bit robbed if we'd paid full price. I will add as well it is not an escape room for you if you're a purist that doesn't want to rely on hints - as there were a few bits of vital information delivered as hints. Also not if you're claustrophobic!
We are sorry to hear some simple errors and lack of attention to detail dampened your experience with us. Things like torches not working correctly simply should not happen. Our game host should be watching the game attentively at all times, in order to assist with hints and we are very disappointed to hear that this wasn't the case and staff were dismissive when you raised concerns as this is absolutely not our usual level of service. Thank you for bringing these issues to our attention so that we can work to resolve them internally.
| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
Private Prison Van Escape Game - London Immersive Experience | 1h 30min | 3.9 (16) | $44 | |
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