I really recommend not to book with this tour operator. I was readdressed through Get your Guide (not reliable at all too). They propose a fake programme saying It is a private guided tour with different attractions. I had to fight since the day before since the driver was asking more money (the tour was paid in advance) and changing plans. In informed the tour operator and they promised to solve the issue. At the same time they promised to assist me for the whole day. Well the driver, who was not a guide at all, still wanted to do An alternative plan, i literally had to argue for the whole day at least to see 3 out of 5 attractions As for the programme. It was supposed to be' a guided tour. I had to pay for An extra guide since the driver refused to pretend to be' a guide. When i tried to contact tobadaa the mobile was switched off for half day. Even contacting get your guide was useless since they could do nothing (trying to contact tobaada without success). When they finally switch the mobile on they refused to talk with me, promised a refund, bit when i submitted the request through get your guide they refused. These people are liars and dishonest. They should be banned As tour operator. Hope this review will help people to avoid horrible experiences like me.
Dear, We always work hard to ensure the highest quality for our customers. Regarding your case, we apologise for any inconvenience made as we believe that the customers should be only satisfied and happy using our service. You will be contacted by our team for your compensation that you deserve, as We take customer satisfaction very seriously, and we are deeply disappointed to hear that you were not happy with your tour, and we want to make sure that you have a positive experience with us in the future.
