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Tours/Playa del Carmen/Private Cenotes tour

Private Cenotes tour

5.0(154)Playa del Carmen4–6 hours
VIATOR5.0(23)TRIPADVISOR5.0(131)
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
+16 photos
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour
Private Cenotes tour

At a glance

Duration
4–6 hours
Price from
$245 / person
Location
Playa del Carmen, Mexico
Rating
5.0 / 5 · 154 reviews
Languages
EN, FR, ES
Group
Private
Cancellation
Free cancellation up to 24 hours before
Hotel pickup
Available
Confirmation
Instant
Ticket
Mobile or paper ticket accepted
Operator
Boutique Tours Mexico

Description

Swimming and snorkeling in a Cenote is a lifetime experience which can only be done in this part of the world. BTM has chosen the best cenotes (caves and sinkholes ) for you to enjoy. First we are going to visit a cave cenote with a breathtaking underground river with pristine waters and impressive rock formations, then we will visit an open cenote that looks like a huge natural swimming pool surrounded by mangroves and full of fish. You can follow our recomendations or if you have done your own research we can go to any cenote that you prefer.

Schedule & prices

Runs
Every day
Start times
8:00 AM, 8:30 AM, and 9:00 AM
Next available
Wed, Oct 14
Adult (ages 12+)
$245
Child (ages 3–11)
$210
Infant (ages 0–2)
Free

Larger groups pay less per person.

From the operator’s live schedule on Viator, checked Oct 13.

Tour Options

Private Cenotes tour

Pickup included

Itinerary

Cenote Nicte-ha
Admission included60 min

First we are going to visit a cave cenote with a breathtaking underground river with pristine waters and impressive rock formations.

Casa Cenote
Admission included60 min

Then we will visit an open cenote that looks like a huge natural swimming pool surrounded by mangroves and full of fish.

What's included

Included
Lunch and Drinks
BTM Tour Guide
All entrance fees
Not included
Toll road fee/for any pick-up in Cancun
Toll road fee/for any pick-up in Playa del Carmen

Traveller Ratings

Reviews collected by Viator and Tripadvisor

5.0
154 reviews
5
154
4
0
3
0
2
0
1
0

How it compares in Playa del Carmen

  • Rated higher than 77% of 447 reviewed tours in Playa del Carmen
  • Starting price $245 is 63% above the typical $150 for tours of similar length in Playa del Carmen

Excurgo comparison of 1,367 Viator tours, recalculated daily.

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available
  • Transportation options are wheelchair accessible
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels

Cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

1+ days before100% refund
0–1 days before0% refund

Frequently asked questions

How long does Private Cenotes tour take?

Private Cenotes tour lasts about 4–6 hours. The itinerary has 2 stops.

How much does Private Cenotes tour cost?

Prices start at $245 per person for this Playa del Carmen experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.

What days does Private Cenotes tour run?

According to the operator’s current schedule, it runs every day, starting at 8:00 AM, 8:30 AM, and 9:00 AM.

How much does Private Cenotes tour cost for children?

Children aged 3–11 pay from $210, adults from $245. Infants go free.

Can I cancel Private Cenotes tour for free?

Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.

Is hotel pickup included?

Yes, pickup is offered. Pickup points include Capital O Cancun International Airport 24/7, SLS Cancun.

What languages is Private Cenotes tour offered in?

The experience is available in EN, FR, ES.

Is this a private or a group tour?

It is a private experience: only your party takes part. Up to 15 travellers can book together.

Is the tour suitable for children?

Infants and small children can ride in a pram or stroller Specialized infant seats are available

Is the tour wheelchair accessible?

Wheelchair accessible Transportation options are wheelchair accessible

Will my booking be confirmed immediately?

Yes, bookings are confirmed instantly.

Reviews(154)

Reviews collected by Viator and Tripadvisor

S
sgw42768
May 15, 2026 · via Tripadvisor
5 star experience! Highly recommend Caleb!!!

This tour is a MUST DO! We cannot say enough good things about Caleb and the tour. We visited 3 very different cenotes and learned so much. The cenotes were beautiful and he timed it so we weren't in any crowds. He was patient with us as we entered the caves and kept us very calm. Loved it all so much. The end of the tour taco stop was amazing - chef's kiss!!!

Operator response

Thank you so much for this amazing review! It truly means a lot to me to know that you enjoyed the experience so much. It was a pleasure sharing the different cenotes with you and making sure you could enjoy them without the crowds. I’m especially happy that you felt comfortable in the caves and trusted me throughout the experience. And I’m glad the tacos were the perfect way to finish the day! Thank you again for your trust and for recommending me and Boutique Tours Mexico so warmly. I hope to see you again on your next visit! Warm regards, Caleb BTM Team

J
J9531QJkl
April 17, 2026 · via Tripadvisor
Cenotes tour

Leo was an amazing tour guide! The Cenotes we visited were incredible. Highly recommended!!!

Operator response

Thank you so much for your kind review! I’m very happy to hear that you enjoyed the cenotes and had such a great experience with Leo. We truly appreciate your recommendation, and I hope we have the opportunity to welcome you back to Mexico for another adventure! Warm regards, Caleb BTM Team

E
Extraordinary735225
April 7, 2026 · via Tripadvisor
Caleb’s the best!

Caleb was the best!!! Seriously so great in the facts he gave and was so knowledgeable of what we did! Definitely recommend!

Operator response

Thank you so much for this wonderful review! It truly means a lot to me to know that you enjoyed the experience and found the information and stories interesting. It was a pleasure spending the day with you, and I really appreciate your trust and recommendation. I hope to have the opportunity to welcome you back to Mexico for another adventure! Warm regards, Caleb BTM Team

P
Paul T
April 4, 2026 · via Tripadvisor
Unforgettable cenote experience

We truly enjoyed the entire experience from beginning to end with our guide, Paul. He took us to three different cenotes, all very different. The second one involved swimming through a system of caves all the while scuba divers were below you exploring as well. It was an unforgettable experience and Paul made it safe, educational, and fun. We had two teens with us who had a fantastic time as well. We jumped off a small cliff into another cenote. We finished the day with delicious tacos in Tulum. 5/5 must do.

Operator response

Thank you so much for this wonderful review! I’m very happy to hear that you and your family enjoyed the experience from beginning to end. It’s great to know that the three different cenotes, the cave swimming, and even the cliff jump made the day so memorable for everyone, especially the teens. I’m also glad you felt safe and comfortable throughout the adventure. And of course, I’m happy the tacos were a delicious way to finish the day! Thank you again for trusting Boutique Tours Mexico and for recommending the experience so warmly. I hope to welcome you back for another adventure in Mexico! Warm regards, Caleb BTM Team

Y
Y9544YGsusanh
April 3, 2026 · via Tripadvisor
BTM is the ONLY way to tour!

BTM is the only way to tour! I have been on multiple tours with Leo and Jordie. The first time for a girls trip and the second time for a family trip. BTM guides were able to accommodate each group trips to exactly what we needed. When I was there with my friends they matched our vibe and made sure we had so much fun. The second visit was equally as fun, and Leo put so much consideration and care into making sure the kids (7 and 4 years old) had fun too! Leo was absolutely incredible with our kids and they just loved him! We all did! He is so personable and a joy to spend time with. He and all the guides are so knowledgeable about each area they take you too. We also experienced a special lunch with a Myan family and it was delicious! My boys are still talking about how good the food was that we ate during our tours! I have done the Chichén Itzá, Akumal, cenotes and the others in my group have done the Cobá and Punta Allen tours, all 10/10. I really don’t think you could go wrong with any tour, BTM guides will make sure you are taken care of and having a great time! Another amenity that made these tours so relaxing and care free was the transportation. BTM picked up/dropped off at your door. Jose, our driver, was great! We felt safe as he navigated busy/rough Mexican streets all while we got to enjoy the sites and nap between stops. Thank you, BTM!

Operator response

Thank you so much for this incredibly thoughtful review! It truly means a lot to me and to the entire BTM team to know that you’ve trusted us not just once, but for different trips with your friends and your family. It was a real pleasure having you back, and I’m especially happy to hear that Leo and Jordie were able to make each experience feel personal and perfectly suited to your group. Knowing that your boys are still talking about the food honestly makes me very happy! Thank you for trusting us with your friends, your family, and your adventures in Mexico. Having guests return and recommend us to the people they love is one of the greatest compliments we could receive. We’ll be looking forward to your next trip! Warm regards, Caleb BTM Team

W
Wilmo66
February 22, 2026 · via Tripadvisor
An incredible trip to the cenotes with a superb tour guide

We can’t recommend this trip enough. The cenotes are so beautiful and varied. This was the highlight of our stay in Cancun. Our guide Paul was an absolute star.

Operator response

Hi there! Thank you so much for your amazing words. We’re truly happy to hear that the cenotes were the highlight of your stay in Cancun. They really are something special, and it means a lot to us that you enjoyed the variety and beauty of each one. Paul will be very proud to read this — he always gives his best to make every experience unforgettable, and your feedback confirms that. Thank you again for trusting us with your adventure. We hope to see you back in Mexico very soon! Warm regards, Caleb Boutique Tours Mexico

J
Jeffrey_G
January 4, 2026 · via Viator
Great day visiting cenote

We had an amazing private tour with Josh. He was incredibly social and engaging, making the entire day fun and relaxed while we explored the cenotes. He made sure everything flowed smoothly and that we were always enjoying ourselves. Afterward, Josh took us to a fantastic local taco spot that was absolutely delicious and something we never would have found on our own. Josh was a great tour guide, knowledgeable and personable, and I would highly recommend booking a private tour with him.

C
Carol_H
December 30, 2025 · via Viator
Fabulous experience!

I loved this snorkeling experience! The cenote was beautiful! We got to go into the cave to the river. The water is clean and fresh. There are little fish and vegetation, along with limestone boulders. The whole place was lush and beautiful. And the best part was the tour guide Leo - smart, informative, safe and kind!

M
mcwomack1
September 14, 2025 · via Tripadvisor
Fun was had by all

Leo and Jordy were our guides through 3 cenotes, each different, and we had an amazing time. We learned so much about the geology and cultural importance of the cenotes. The transportation to and from the cenotes was great, the experience was top notch, and they took us to a very good Taquería after we had our fill of swimming. You will not regret booking with this company!

Operator response

Hi! Thank you so much for your wonderful review. We’re so happy you enjoyed exploring the three cenotes and learning about their geology and cultural importance. Leo and Jordy will be very glad to hear your kind words — and we’re glad the tacos were a great finish to the day! We truly appreciate the recommendation and hope to see you again soon. Caleb Boutique Tours Mexico

S
Sean L
September 7, 2025 · via Tripadvisor
One of the best excursions I’ve been to!

Jordi was a fantastic tour guide. Picked us up in a timely manner, told us a bit of history while we were on the way, took us to three cenotes in total and gave us time at each one. We luckily are here on slow season so we basically had the cenotes to ourselves. At the end he showed us to a phenomenal taquiera and had the best tacos I’ve had. The charm of being shown around by a local. Definitely would recommend to do these tours and definitely ask for Jordi!!

Operator response

Hi! Thank you so much for your amazing review. We’re so happy you enjoyed the three cenotes — having them almost to yourselves makes it even more special. Jordi will love reading your words, especially about the tacos! We truly appreciate the recommendation and hope to see you again soon. Caleb Boutique Tours Mexico

$245/ person
5.0(154)
Duration4–6 hours
LanguagesEN, FR, ES
ConfirmationInstant
Check availability on Viator →
Booked and paid on Viator.com
Free cancellation up to 24 hours before

For a full refund, cancel at least 24 hours before the scheduled departure time.

No booking fees from Excurgo
Payment and confirmation are handled by Viator
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