To get to the steep slope constructed by the Baron of Eschwege that leads to the castle-like structure, one must travel via the eastern portion of the Park of Pena. The palace itself is divided into two wings: the 19th-century wing constructed by King Ferdinand II and the former Manueline monastery of the Order of St. Jerome. A third architectural component, a fanciful representation of an imaginary castle with walkable walls that includes battlements, watchtowers, an entrance tunnel, and even a drawbridge, encircles these wings.
Out at sunset: the 3:00 PM departure is under way when the sun sets, around 5:40 PM in the coming weeks.
From the operator’s live schedule on Viator, checked Oct 12.
Start your journey with the green meadows of Pena Park. Admire Pena Palace, one of Portugal's most stunning and recognisable tourist destinations. Perched atop a rocky peak, the second highest point in the Sintra Hills, the palace is a superb example of 19th-century Romantic architecture.
Reviews collected by Viator and Tripadvisor
Excurgo comparison of 374 Viator tours, recalculated daily.
All sales are final. No refund is available for cancellations.
Pena Palace and Park Entry Tickets in Sintra lasts about 3 hours. The itinerary has 1 stop.
Prices start at $33 per person for this Sintra experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
According to the operator’s current schedule, it runs every day, with 17 departures a day between 9:30 AM and 5:30 PM.
All sales are final. No refund is available for cancellations.
Specialized infant seats are available
Wheelchair not accessible
Yes, bookings are confirmed instantly.
Travellers rate it 3.1 out of 5 across 51 reviews on Viator and Tripadvisor; it is run by Tourrr.com.
Reviews collected by Viator and Tripadvisor
Terrible! Booked tickets for 0930 the day before - they never arrived! Had to buy more tickets at the palace. Returned to our hotel and messaged local agent who didn’t reply! Magically the tickets then appeared 4 hours too late. Messaged the agent again with no reply! Not worth the trouble!!!
Very beautiful place, inside it is wonderful, and outside the view must be breathtaking, but unfortunately the day was cloudy, with no view, I'll have to go back
Muito obrigado pela sua excelente avaliação de 5 estrelas! Ficamos muito felizes em saber que você achou o Palácio da Pena maravilhoso e que aproveitou a beleza dos seus interiores e da sua arquitetura! O clima de Sintra pode ser bastante imprevisível e, embora a névoa dê um toque místico ao palácio, é uma excelente desculpa para planejar uma futura visita e apreciar a vista em um dia ensolarado. Agradecemos muito o seu carinho e esperamos ter o prazer de recebê-lo novamente em Portugal para essa próxima oportunidade!
I never received the entry tickets for Pena Palace. The only document I received was a ticket voucher. It was not until I attempted to enter that I discovered what I had was the voucher for the tickets and not entry tickets. No one at Pena Palace could help me and I received no reply when I messaged customer support. I was able to contact someone through telephone who apologized on the "operator's" behalf. By that time, my entry window had ended and their were no more entries available for that morning. It was very disappointing.
Thank you for bringing this critical issue to our attention. We are deeply sorry to hear that you only received a voucher instead of your actual entry tickets, and that the lack of responsive support caused you to miss your timed entry window for Pena Palace entirely. Missing out on your visit after traveling to Sintra is completely unacceptable. Failing to deliver valid entry tickets, combined with unhelpful messaging support during your entry window, represents a severe operational breakdown on our part. Because you were denied entry due to a non-delivery of valid tickets and a missed entry window, we urge you to contact our customer support management team directly with your booking reference.
Never received tickets, tried to contact customer service. Will be contacting for a refund. Got to Sintra and couldn’t get in so had to re buy tickets
Dear Customer, Thank you for bringing this critical issue to our attention. We are deeply sorry to hear that you never received your tickets, were unable to get assistance when reaching out, and had to pay out of pocket to repurchase tickets upon arriving at Pena Palace. Having to manage ticket delivery failures on the day of your visit is completely unacceptable. Never receiving your purchased tickets and being forced to pay twice represents a severe operational failure that we take extremely seriously. We urge you to contact our customer support management team directly with your booking reference and receipt for the repurchased tickets. We will immediately escalate your case to ensure your original purchase is fully refunded and that our team reviews the delivery failure with our local operations team.
The worst tourist experience of my life. So over crowded, lots of waiting in line. The timed tickets were a farce, we were still waiting in line half an hour after our time! Once in the palace, you are herded through, you get a quick look at each room before the people behind you are pushing you through. It was a truly horrible experience, and I would advise against going. Just look at some pictures on Google, and save the hassle.
The visit is very evocative and an absolute must-do. In terms of "experience," I don't have much to say, since I simply purchased tickets for admission. It is bizarre that from the purchase, made weeks before the trip, the delivery of the tickets was only carried out the day before the scheduled visit, although this circumstance was foreseen and reported (not clearly enough) by Booking, the portal through which I booked. Therefore, pay maximum attention if you book with Booking: the Booking receipt will not allow you to access the Palace, but the actual tickets will be delivered via email the day before. In the email to which the tickets are attached, there is a detailed explanation from the operator regarding the times required to access the Palace, which must be strictly respected for logistical reasons. In these respects, the assistant was precise.
La ringraziamo davvero molto per aver condiviso la sua esperienza con così tanti dettagli utili! Siamo felici che la visita sia stata suggestiva e che abbia apprezzato la precisione della nostra operatrice nell'inviare le istruzioni dettagliate per l'accesso. Trattandosi di un monumento molto richiesto, la consegna dei biglietti ufficiali con il relativo orario avviene nei tempi previsti per garantire una gestione logistica ottimale. La sua raccomandazione sui biglietti per il Palazzo e Parco di Pena a Sintra sarà senz'altro di grande aiuto per i prossimi viaggiatori. Speriamo di poterla accogliere di nuovo presto per un'altra splendida avventura!
Worth a visit just for the gorgeous park and walk up to the palace. Absolutely stunning.
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed the gorgeous park and the scenic walk up to Pena Palace. The lush gardens and surrounding grounds in Sintra are truly magical, and we are so glad they made your visit so memorable. We appreciate your review and hope to welcome you back again on your next trip to Portugal!
The palace and the gardens are worth it but it is overcrowded, in line, in short, the more you pack them in, the more you get rich... very sad... way too expensive for the time spent... better to try off-season?
Merci d'avoir pris le temps de partager votre avis avec nous. Nous sommes désolés de lire que la foule importante et le tarif n'ont pas été à la hauteur de vos attentes lors de votre visite du Palais de Pena et de son parc. Le domaine de Sintra est en effet une destination très prisée, et l'affluence en haute saison peut malheureusement impacter la fluidité de l'expérience. Votre suggestion de privilégier une visite hors saison ou d'opter pour les premiers créneaux du matin est tout à fait pertinente pour profiter du site plus sereinement. Nous transmettons vos remarques à notre équipe afin de continuer à sensibiliser nos voyageurs sur les périodes de forte fréquentation.
Expensive maps, lots of waiting, nothing to see. Rarely visited such an overrated attraction.
Hartelijk dank dat u de tijd heeft genomen om uw ervaring met ons te delen. Het spijt ons zeer te horen dat uw bezoek aan het Park en Paleis van Pena niet aan de verwachtingen heeft voldaan en dat de wachttijden en de entreeprijs tot teleurstelling hebben geleid. Sintra is een ontzettend populaire bestemming, waardoor het op het terrein helaas erg druk kan zijn, wat ten koste kan gaan van de beleving. We nemen uw feedback over de wachttijden en de prijs-kwaliteitverhouding uiterst serieus en nemen dit mee om de informatievoorziening voor toekomstige bezoekers te verbeteren. We hopen dat u ondanks deze ervaring toch heeft kunnen genieten van uw verdere verblijf in Portugal.
Take this as your sign to NOT BOOK and listen to all the bad reviews! My experience with this seller was horrible. I never received my tickets, just the voucher!!! The admission fee is overpriced (original tickets are €20)! Get your tickets somewhere else. The policy states that the seller will send the tickets over WhatsApp within 20 hours of the trip. The cancellation policy states that returns must be made within 24 hours of the trip. This means that if you do not receive the tickets, you cannot cancel and get your money back! I attempted to contact the seller myself over WhatsApp through texts and calls, and never got a response. Would love to report this seller as a scammer and receive my money back for voucher #1431424399
We are truly sorry to hear about your experience and understand how frustrating it must be to deal with communication issues regarding your entry tickets. Our ticket option is designed to offer reserved access for Pena Palace and Park when original allocations sell out, but we recognize your disappointment regarding the pricing structure and delivery process. We take reports of unreceived tickets and unreturned messages very seriously, as this does not reflect the standard of customer care we aim to provide. Your feedback regarding the contact window and cancellation policy has been escalated directly to our customer service support team to investigate what occurred with your voucher. We appreciate you bringing this matter to our attention so it can be properly addressed.
| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
| Pena Palace and Park Entry Tickets in Sintra | 3 hours | 3.1 (51) | $33 | |
 Sintra Tour with Pena Palace and Regaleira All Tickets Included | 8 hours | 4.9 (1,217) | $137 | View |
| Sintra Pena Palace with Park and Moorish Castle Entry Tickets | 6 hours | 3.8 (5) | $59 | View |
 Skip the line Pena Palace and Park with Entry Tickets | 2 min | 1.0 (1) | $74 | View |
 Lisbon: Sintra & Cascais Small Group Tour with Pena Palace Ticket | 8 hours | 4.9 (702) | $121 | View |
 Lisbon: Sintra Half-Day Guided Tour with Pena Palace Tickets | 5 hours | 4.9 (622) | $91 | View |
 Sintra and Cascais Private Tour with Pena Palace Ticket Included | 8 hours | 5.0 (372) | $177 | View |