Panama Canal Partial Transit - All-Inclusive Experience

Crossing the Panama Canal was an unforgettable experience, and I would definitely do it again, it's something you can't miss if you come to Panama City. The driver was on time, and the ship's staff was very friendly.

Guide Vincent was very good! Food was much better than we expected and we had plenty to eat, they had food left at the end of the meal for anyone that wanted more. Our only complaint is a few people that were on the first bus got the best seats in the front and it was hard for everyone else to see around them.

It was very interesting and informative. Our guide Gus did a great job. Be prepared to be patient waiting for the water to rise at the Lock so the big ships can go. It was fascinating ! The food was basic so feel free to bring snacks! Overall good!!

High value excursion. Friendly crew. Knowledgeable bilingual (English/Spanish) guide. Clean and comfortable boat. Good food and plentiful refreshments. Actually being in the locks - with a big tanker - watching as we rose up - was an experience of a lifetime. A bucket list item.

The tour was very interesting and the guide was extremely knowledgeable. People asked questions and he was very good and patient about answering everyone's questions. I would definitely recommend this tour.

We really enjoyed this - going through the locks was quite an experience. Very nice staff on board, good food. Nice narration of the process. But - - Our driver picked us up right on time (actually a few minutes early). Very nice gentleman. When we went to the next stop for a pick up (the Raddison Hotel) the group was not ready. We waited 20 minutes for the 3 person group to come down. That was unacceptable (not the driver’s fault), we then drove to a stop (not sure where) waited a few minutes and then continued on to the boat. We have no understanding of what that stop was for. We arrived at the boat well after 6:30 and were the last to board. It was not a great way to start this experience.

my family stayed at hotel plaza herrera. it was an outstanding hotel. great restaurant and service. best i have had. the food and drinks were unique.

Excellent trip. Collected on time at our hotel and taken to meeting place. Rather chaotic when trying to speak to the organiser as it was shambolic with others pushing and shoving to get her attention. Once on board it was a marvellous trip and the guide provided an excellent narrative.

We do not recommend this tour. I chose this specific one because it was the only option that included hotel pickup. When I entered our hotel details during booking, it was accepted. However, after we were charged on March 19th, emailed and called us a day before the tour March 21st (tour date March 22nd) to say our hotel was too far. They gave us two options: pay an additional $50 or go to the meeting point ourselves. We agreed to pay the $50, but then they changed the pickup time from 5:00 AM to 4:00 AM. Shortly after, they called again and moved it to 3:00 AM, claiming there was a special event and road closures. We requested a cancellation and a full refund, but they refused because it was within 24 hours of the tour. Even after that, they kept sending emails changing the pickup time back to 4:00 AM. I replied to reiterate our request for a cancellation and we did not go. This was a terrible experience. We strongly advise against taking this tour. Unless you specifically want to experience passing through the locks on a ship, it is better to go there on your own to watch the ships pass.

Pick up from hotel was on time. Our driver took us to the actual boat instead of where we were to go for check in. We had to wait 45 minutes standing at the dock waiting for everyone else to arrive. The lunch provided was average. There was plenty of soda and water provided. Beer & chips could be purchased. GUS did a good job narrating in both Spanish & English. Glad we did the partial transit tour- which was interesting/ but it does make for a long day. My 15 year old was bored at points through out.