M
Well worth seeing this...
Well worth seeing this Palazzo. Best way to skip the lines with a timed entry. Once in you can linger and explore to you hearts content.
Florence travel guide: tickets, best time & real costs
Palazzo Vecchio Florence: Skip-the-Line Ticket with Audio Guide
+15 photos
At a glance
- Duration
- 1 hour
- Price from
- $38 / person
- Location
- Florence, Italy
- Rating
- 4.1 / 5 · 16 reviews
- Languages
- DE, RU, PT, CMN
- Group
- Small group, up to 6
- Cancellation
- Free cancellation up to 24 hours before
- Confirmation
- Instant
- Ticket
- Mobile or paper ticket accepted
- Operator
- EU Tours
- Meeting point
- In the BACK of Neptune Fountain,you will find our host holding the sign of Viator,Behind the fountain of Neptune you will find our host holding the sign of Viator and trip advisor.
Description
Discover the historic heart of Florence with reserved access to Palazzo Vecchio, one of the city’s most iconic Renaissance landmarks. Explore the palace at your own pace with a multilingual audio app while uncovering centuries of Florentine history, politics, and art. Walk through grand halls, elegant chambers, and historic rooms connected to the powerful Medici family and Florence’s political past. Along the way, admire remarkable artworks and decorative masterpieces associated with artists such as Giorgio Vasari, Michelangelo, and Donatello. The audio app enhances your visit with engaging commentary and historical insights, allowing you to enjoy a flexible self-guided experience without the restrictions of a group tour. Ideal for independent travelers looking to discover Palazzo Vecchio comfortably while exploring one of Florence’s most important cultural landmarks.
Schedule & prices
- Runs
- Every day
- Start times
- 44 times a day, 9:00 AM–4:00 PM
- Next available
- Tue, Oct 13
- Adult (ages 12+)
- $38
- Child (ages 7–11)
- $9
- Infant (ages 0–6)
- Free
From the operator’s live schedule on Viator, checked Oct 12.
Tour Options
Itinerary
Palazzo Vecchio
Step into the fascinating world of the Medici family with entry tickets to the Medici Chapels in Florence. Explore this extraordinary Renaissance site at your own pace with a multilingual audio guide that reveals the stories, power, and legacy behind one of Italy’s most influential dynasties. Visit the magnificent Chapel of the Princes, adorned with precious marble and semi-precious stones, and discover the New Sacristy, designed by Michelangelo. As you walk through these historic spaces, the audio guide brings to life tales of ambition, intrigue, and cultural brilliance that shaped Florence. Admire breathtaking sculptures and artworks, including Michelangelo’s masterpieces, while gaining insight into the political and artistic impact of the Medici family. Perfect for independent travelers, this experience offers flexibility and convenience, with digital ticket access and informative audio commentary available in multiple languages.
What's included
Included
Entry tickets to Palazzo Vecchio
Digital ticket codes for easy access
Audio guide multiple languages
Not included
Meals, beverages, or personal items
Transportation to/from the palace
Other Florence landmarks or museums
Live tour guide
Traveller Ratings
Reviews collected by Viator and Tripadvisor
4.1
16 reviews
How it compares in Florence
- Starting price $38 is 67% below the typical $114 for tours of similar length in Florence
Excurgo comparison of 3,216 Viator tours, recalculated daily.
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Please remember to bring your own earphones to listen to the audio guide on your phone.
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does this tour take?
Palazzo Vecchio Florence: Skip-the-Line Ticket with Audio Guide lasts about 1 hour. The itinerary has 1 stop.
How much does this tour cost?
Prices start at $38 per person for this Florence experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
What days does this tour run?
According to the operator’s current schedule, it runs every day, with 44 departures a day between 9:00 AM and 4:00 PM.
How much does this tour cost for children?
Children aged 7–11 pay from $9, adults from $38. Infants go free.
Can I cancel this tour for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Where does the tour start?
The meeting point is In the BACK of Neptune Fountain,. you will find our host holding the sign of Viator,. Behind the fountain of Neptune you will find our host holding the sign of Viator and trip advisor. Hotel pickup is not part of this experience.
What languages is this tour offered in?
The experience is available in DE, RU, PT, CMN, EN, IT, FR, MNP, ES, WUU, JA, ZH-CN, PL, NL.
Is this a private or a group tour?
It is a small-group experience with a maximum of 6 participants.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller
Is the tour wheelchair accessible?
Wheelchair accessible Transportation options are wheelchair accessible All areas and surfaces are wheelchair accessible
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Reviews(16)
Reviews collected by Viator and Tripadvisor
L
Booked with host so...
Booked with host so thought we’d have someone taking us around but actually given a QR code to download an audio guide on my phone. Other that the actual attraction was amazing
Operator response
As stated in the activity description, this experience includes assistance from a host for entry and a digital audio guide accessed by QR code; it is not a guided tour. We’re pleased you found the attraction itself amazing and hope you enjoyed your visit.
P
Great attraction but do it yourself.
The experience is good we enjoyed learning about the building and its history. However we could not choose a ticket for the tower so we couldn’t access that part. It isn’t a particularly busy attraction so we should have just bought tickets direct. We were given a link video audio guide but I didn’t use it. We rented the official one for €5. All in all great attraction but do it yourself.
I
Poor value and not as advertised
I never received my tickets and they would only let me in because I showed them my confirmation. I had to pay for the audio guide for myself and husband for 12 euros extra even though the confirmation said audio guide was included. Entry fir a walk in was only 9 euros per person si the entire experience should have totalled only 30 euros and I paid 60 and got nithing of any extra value. Very unhappy abd feel I am due a refund
Operator response
Thank you for your message. We’re sorry for the inconvenience you experienced. According to our records, your tickets and audio guide link were sent before the tour, and venue staff accepted your confirmation for entry as a courtesy. The audio guide was already included in your booking, so there was no need to purchase another one on-site. Unfortunately, we’re unable to issue a refund since the full service was provided as advertised. However, we appreciate your feedback and will review communication procedures to ensure clearer instructions for future guests.
K
Great place and pace
The audio and narration worked out great. It was nice to take the tour at our own pace. We had the ability to play it back if we missed star was being said.
C
Highly Recommend this Tour!
The basilica lines were fast with our group tour skip the line ticket and the tour guide Wn was excellent. We got to see a ton of intricate details inside the basilica, including the crypt, and our guide explained the significance of many parts of the basilica we would have otherwise missed.
J
The audio guide is not...
The audio guide is not worth it. It says the same thing a million times. Better to just do skip the line or go early and buy tickets there. And when I spoke with customer service about changing times they were not helpful
Operator response
Thank you for your feedback. We're sorry to hear that the audio guide did not meet your expectations and that your experience with customer service was not helpful. We understand how frustrating that can be. Your comments are important to us, and we’ll be reviewing both the guide content and our support process to improve for future visitors. We appreciate you sharing your experience and hope you still enjoyed the visit overall.
M
To see
The sumptuous Medici Chapel. We just regret that we were not able to include in our visit the Basilica of San Lorenzo.
T
okay
There was no audio or skip the line; I had an email confirmation, never received an actual ticket; the ticket desk let me thru but I had no audio, just walked myself around.
L
Museum day
Buy your tickets at the venue for $9.00 euro buying tickets on this site was not needed . We went early walked right in . Spent $56.00 instead of $18.00
Operator response
Thank you for your feedback. We always appreciate hearing from visitors. However, we’d like to clarify that our service is designed for travelers who prefer convenience, skip-the-line access, and guided experiences—something not available with standard entry. While it's possible to buy tickets at the venue, especially during low-traffic times, our customers often value the time saved and the added service we provide. Also, we’ve noticed that some reviews may come from competitors rather than genuine guests, so we encourage all future visitors to look at a broad range of reviews and experiences before making a decision. We remain committed to transparency and excellent service. Please feel free to contact us directly if you have any concerns or questions.
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from$38
4.1(16) Free cancellation