The experience should be called Krakow under occupation then I would’ve given it five stars. It was meant to be Schindler‘s factory experience and there was very little about Schindler, the work of the factory and even the film by Spielberg. I learn far more on my cycle tour of Kraków when we stopped outside the factory for 10 minutes then I did in the whole tour.
Oskar Schindler Factory Museum Guided Tour





At a glance
- Duration
- 2 hours
- Price from
- $46 / person
- Location
- Krakow, Poland
- Rating
- 2.6 / 5 · 5 reviews
- Languages
- DE, EN, IT, FR
- Group
- Small group, up to 20
- Cancellation
- See policy below
- Confirmation
- Instant
- Ticket
- Mobile or paper ticket accepted
- Operator
- Poland Tours
- Meeting point
- Meet with your guide next the gate, right from entrance.
Description
The Schindler Factory in Kraków is one of the most important memorial sites related to the history of World War II. It is worth visiting because it offers a deeply moving insight into the lives of Kraków’s residents under German occupation and tells the story of Oskar Schindler, who saved over a thousand Jews from extermination. The permanent exhibition “Kraków under Nazi Occupation 1939–1945” presents everyday life in the city, the terror of the occupiers, and the heroic actions of those who helped others. The exhibition combines authentic artifacts, documents, photographs, and multimedia reconstructions, creating a vivid and realistic portrayal of that time. The museum can be visited individually or with a guide, who helps visitors better understand the historical context and significance of the site.
Schedule & prices
- Runs
- Tue, Wed, Thu, Fri, Sat, and Sun
- Start times
- 41 times a day, 9:15 AM–5:45 PM
- Next available
- Thu, Oct 8
- Adult (ages 18+)
- $46
- Child (ages 4–17)
- $46
- Infant (ages 0–3)
- $24
Prices change with the date; the lowest is shown.
Out at sunset: the 4:00 PM departure is under way when the sun sets, around 5:39 PM in the coming weeks.
In demand: 908 of the next 1066 departures are already sold out.
From the operator’s live schedule on Viator, checked Oct 7.
Tour Options
Itinerary
The museum is housed in the former Oscar Schindler's Factory administration building. The display discusses WWII in Krakow and the lives of its residents, ghetto residents in this period of time.
What's included
Traveller Ratings
Reviews collected by Viator and Tripadvisor
How it compares in Krakow
- Starting price $46 is 16% below the typical $55 for tours of similar length in Krakow
Excurgo comparison of 1,439 Viator tours, recalculated daily.
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Cancellation
All sales are final. No refund is available for cancellations.
Frequently asked questions
How long does Oskar Schindler Factory Museum Guided Tour take?
Oskar Schindler Factory Museum Guided Tour lasts about 2 hours. The itinerary has 1 stop.
How much does Oskar Schindler Factory Museum Guided Tour cost?
Prices start at $46 per person for this Krakow experience, booked through Viator with the price shown before checkout. There are 4 booking options, so the final price depends on the option you choose.
What days does Oskar Schindler Factory Museum Guided Tour run?
According to the operator’s current schedule, it runs on Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays, and Sundays, with 41 departures a day between 9:15 AM and 5:45 PM.
How much does Oskar Schindler Factory Museum Guided Tour cost for children?
Children aged 4–17 pay from $46, adults from $46.
Does Oskar Schindler Factory Museum Guided Tour sell out?
It can: 908 of the next 1066 departures are already sold out, so booking ahead is a good idea.
Can I cancel Oskar Schindler Factory Museum Guided Tour for free?
All sales are final. No refund is available for cancellations.
Where does the tour start?
The meeting point is Meet with your guide next the gate, right from entrance. Hotel pickup is not part of this experience.
What languages is Oskar Schindler Factory Museum Guided Tour offered in?
The experience is available in DE, EN, IT, FR, ES.
Is this a private or a group tour?
It is a small-group experience with a maximum of 20 participants.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller
Is the tour wheelchair accessible?
Wheelchair accessible
Reviews(5)
Reviews collected by Viator and Tripadvisor
The Tour director was extremely inflexible. We were coming from Prague and had booked a trip. Thought we had plenty of time based on what time we were supposed to get in to krakow , but unfortunately, our driver from Prague to Poland was caught up in some bad traffic and we ended up getting in too late fir the tour. I had texted the Tour operator in plenty of time and asked if we could do another day and they said no. Other Viator tours worked with us. They did not so we didn’t get to see Schindler‘s factory. We didn’t get our money back and they basically said too bad.. we have didn’t so much money with Viator over the past 10 years and I am very unhappy. Will give much thought to future tours with Viator.
I was texting with a advisor because on none of the paperwork that I received from TripAdvisor did they say that you had to bring a physical ID therefore, half our party could not get into the museum I would like a refund for the two people who did not get into the museum because again all the emails leading up to the trip to the excursion did not say bring physical ID it does say it on the website I have found out but nowhere that had any prompt prominence.
A very comprehensive explanation of Krakow and its history during WWII, but not a lot on Oskar Schindler until the very end. The tour is conducted on the site of the Schindler factory and our guide was excellent with huge knowledge of the period. The museum though is quite small and was too crowded with both independent travellers and our group which, in my opinion, was far too big for the museum, given that it is small and others are visiting it also. There was a massive amount of information and pictures on display and it was impossible to take it all in, given the pace of the tour and the space it was conducted in. I came out a bit disappointed in regards to Oskar Schindler and his efforts during WWII, but certainly more knowledgeable about the Krakow's history during this period of time.
Thank you for your feedback! We are glad you appreciated our guide's extensive knowledge. We apologize for the crowd discomfort and the fast pace; the museum’s narrow spaces can get very busy. As you noted, the exhibition focuses primarily on Kraków's wartime history rather than just Schindler himself. We will work on group management to enhance comfort. kind regards, PolandTours Team
The museum was more about WW2 rather than Schindler. But it was still nice experience. The organiser of the tour was fine. But the tour guide was not nice, she was actually from the museum, she looked like she didn’t want to be there, she looked very annoyed for the whole 1.5 hour and she was also quite rude to other tourists who are not from our tour.
Thank you for your review. We are glad you found the experience nice, but we sincerely apologize for the guide's behavior. While museum-employed guides conduct these tours, we expect them to remain professional and polite. We will report this incident to the museum management immediately to ensure better service quality. Thank you for bringing this to our attention. kind regards, PolandTours Team
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