Driver never show up on time.Came 9 am instead of 8 am scheduled time. We had 3 trips scheduled for activities in Kuala Lumpur. This tour operator should be called transportation company. They just drivers, they don’t know and not provide any history facts. They can’t explain anything about the place you go. Very poor knowledge and customer service. Viator should be more selective and carful about companies who provide such services, because they just drive you and listening their radio.So if you’re really looking for guide who will share some history and interesting facts, this operator is not for you. They need to be advertised as transportation company, not as guided tours.















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