Lisbon Airport Private Transfer to Lisbon

We booked a private transfer from Lisbon to our hotel expecting a smooth, convenient experience after arriving. Unfortunately, the service was underwhelming. Rather than being greeted by our driver, we had to locate the transportation company ourselves. Once we found them, there was additional waiting while they got organized and figured out our transportation. We eventually ended up in what appeared to be an older van. While I have no issue with a company coordinating private transfers, the entire process felt disjointed, slow, and poorly organized. The main reason for booking a private transfer is to avoid the hassle of arranging transportation upon arrival, and that convenience was largely missing. We did eventually reach our hotel, but the experience wasn't nearly as seamless or professional as we expected. Three stars because the transportation was provided, but there's definitely room for improvement in communication, organization, and the overall customer experience.

The driver did not wait for us. When we received our luggage from the carousel, the driver was nowhere to be seen or found. we had to pay a taxi to get to our destination. The service is non-existant.

We had a wonderful experience with our Viator transfer! Everything was seamless from start to finish. Our driver was friendly, professional, and punctual, making us feel comfortable throughout the entire journey. The vehicle was clean and comfortable, and the whole process was easy and stress-free. We truly appreciated the excellent service and would definitely recommend Viator to anyone looking for a reliable and pleasant transfer experience!

We were running late for a boat trip and Harry made it his mission to get us there on time! Very nice gentleman

Huge disappointment- driver was no where to be found and didn’t respond to text. When I was finally contacted we had ordered an Uber after waiting for 45 minutes!

Very convenient way to be met upon international arrival for transfer directly to your hotel. Very reasonable.

At Point 3 rendezvous at Lisbon Airport we were connected to our driver. A company person escorted us to our courteous driver. All went well.

Excellent friendly service. Our greeter was amazing and our driver Nonu was priceless I highly recommend using this taxi service

The instructions were clear and concise....I went to the station and found my name where I was greeted by someone who called the driver for pickup... The driver arrived within a few minutes and we were on our way.. it was a great experience.

Our driver was awesome , our flight was 1/2 hour late and boarder entry took a long time, and he wait for us! He was knowledgeable and friendly, we had a pleasant drive to our hotel. Thank you!!!