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Tours/Tokyo/Licensed Guide Shinjuku Underground Mall Tour (Tokyo)

Licensed Guide Shinjuku Underground Mall Tour (Tokyo)

4.9(11)Tokyo3 hours
VIATOR5.0(8)TRIPADVISOR4.7(3)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
+21 photos
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)
Licensed Guide Shinjuku Underground Mall Tour (Tokyo)

At a glance

Duration
3 hours
Price from
$32 / person
Location
Tokyo, Japan
Rating
4.9 / 5 · 11 reviews
Languages
CMN, EN
Group
Private
Cancellation
Free cancellation up to 24 hours before
Confirmation
Instant
Ticket
Mobile or paper ticket accepted
Operator
Tokyo Licensed Guide Volunteer Group
Meeting point
This meeting point is the Doutor close to the Kabukicho Ichibangai(歌舞伎町一番街) sign. (You also check our tour picture.)Our guide has our logo and licensed guide certificate.

Description

Shinjuku Station underground mall is super large. It is no exaggeration to say that someone who knows Shinjuku Station's underground mall knows Tokyo very well. By mastering the underground mall, you can become a true Tokyo dude. You can also say, 'I know Tokyo very well.' Moreover, there is no need to worry about rain, hot weather, or cold weather. Air conditioners are there. You can also find food only sold in the Shinjuku Underground Mall. Super delicious! There is also a shrine on the roof of the building. Discoveries are everywhere. Please try to taste this impression by all means.

Schedule & prices

Runs
Every day
Start times
3:30 PM
Next available
Thu, Oct 15
Adult (ages 18–65)
$32

Out at sunset: the 3:30 PM departure is under way when the sun sets, around 4:53 PM in the coming weeks.

From the operator’s live schedule on Viator, checked Oct 13.

Tour Options

Licensed Guide Shinjuku Underground Mall Tour (Tokyo)

Itinerary

Tokyo Metropolitan Government Building Observation Decks
20 min

You can admire the wonderful scenery of Tokyo with the explanation of a national government-licensed guide-interpreter. (The first Tuesday and The third Tuesday OFF)

Isetan Shinjuku Store
Admission not included30 min

You go to the roof of Isetan, well-established in Japan. Suprisingly a shrine there. The view of the scenery is beyond words. You also go to Isetan underground mall. There are many items that you can only buy there. It could be the best for souvenirs.

Shinjuku Expressway Bus Terminal
15 min

It is a very large bus terminal. There are also lots of photogenic sites.

Shinjuku Golden Gai
15 min

It is a bar area representing Japan.

Hanazono Shrine
15 min

Speaking of Shinjuku shrine, Hanazono Shrine is the best. You can learn how to do it from the interpreter guide.

Event Corner at Shinjuku Staion West Square
5 min

An event corner featuring a low ceiling was a parking lot in the past.

Shinjuku Southern Terrace
20 min

You can enjoy the scenery such as a long-established department store, Takashimaya. There is also a penguin statue and Starbucks.

Shinjuku Marui Annex
15 min

The garden on the rooftop of department store, Marui is also famous. You can relax the scenery very much.

What's included

Included
Masks and sanitizers and so on
Licensed Guide

Traveller Ratings

Reviews collected by Viator and Tripadvisor

4.9
11 reviews
5
10
4
1
3
0
2
0
1
0

How it compares in Tokyo

  • Starting price $32 is 59% below the typical $79 for tours of similar length in Tokyo

Excurgo comparison of 4,170 Viator tours, recalculated daily.

Important Information

  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels

Cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

1+ days before100% refund
0–1 days before0% refund

Frequently asked questions

How long does Licensed Guide Shinjuku Underground Mall Tour (Tokyo) take?

Licensed Guide Shinjuku Underground Mall Tour (Tokyo) lasts about 3 hours. The itinerary has 8 stops.

How much does Licensed Guide Shinjuku Underground Mall Tour (Tokyo) cost?

Prices start at $32 per person for this Tokyo experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.

What days does Licensed Guide Shinjuku Underground Mall Tour (Tokyo) run?

According to the operator’s current schedule, it runs every day, starting at 3:30 PM.

Can I cancel Licensed Guide Shinjuku Underground Mall Tour (Tokyo) for free?

Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.

Where does the tour start?

The meeting point is This meeting point is the Doutor close to the Kabukicho Ichibangai(歌舞伎町一番街) sign. (You also check our tour picture.). Our guide has our logo and licensed guide certificate. Hotel pickup is not part of this experience.

What languages is Licensed Guide Shinjuku Underground Mall Tour (Tokyo) offered in?

The experience is available in CMN, EN.

Is this a private or a group tour?

It is a private experience: only your party takes part. Up to 15 travellers can book together.

Will my booking be confirmed immediately?

Yes, bookings are confirmed instantly.

Is Licensed Guide Shinjuku Underground Mall Tour (Tokyo) worth it?

Travellers rate it 4.9 out of 5 across 11 reviews on Viator and Tripadvisor; it is run by Tokyo Licensed Guide Volunteer Group.

Reviews(11)

Reviews collected by Viator and Tripadvisor

L
Lola_S
January 19, 2026 · via Viator
Amazing Underground and area tour!

Our guide Shimmy was absolutely fantastic. He gave a phenomenal tour showing us some of the hidden gems of Tokyo. He was very kind, professional and thorough. I give him a 10/10.

A
Amanda_R
September 1, 2025 · via Viator
Lovely Tour and Guide

This was a great way for us to begin our experience in Tokyo. Terri was super friendly and helpful in teaching us basic Japanese phrases, manners, and customs. He even taught us about some Japanese history, which we found very interesting. I would highly recommend this tour to anyone who wants to see all that the Shinjuku station underground mall and surrounding area has to offer! 😊😎🤩🏯🇯🇵🛍️

R
rosannem979
July 1, 2025 · via Tripadvisor
Taste of Shinjuku underground

Our guide, Terry, was charming, knowledgeable, attentive and interesting, sharing information not only about the underground mall but about Japanese life. Terry introduced us to the vast and bustling food market, the tranquil and beautiful garden and shrine on top of the Isetan Department Store. The views from the government building were stupendous and we enjoyed taking many pictures. Terry went out of his way to take us to seethe Godzilla head and Godzilla Museum. This tour does require significant walking

S
Sara_P
November 10, 2024 · via Viator
Great experience!

Nao was a fantastic guide. He was very knowledgeable and very enthusiastic. He even took us up to see the Godzilla head when we expressed interest. He showed us how to make an offering at a shrine and even read me my fortune from my fortune paper I got at Hanazano Shrine. He also took lots of pictures for my husband and I which was wonderful.

E
Elena_H
October 14, 2024 · via Viator
An incredible introduction to Shinjuku

Thank you for an amazing experience! We were impressed by the Kabuchiko district and the variety of shops, restaurants, and the Golden-Gai district. Thank you for teaching us how to pray at Hanazono Shrine, as well as the beautiful history of Japan and Shinjuku. Nao was knowledgeable, professional, and accommodating for our group. Thank you, Nao! When we return to Japan, we will book another tour with you. 🙂

L
Lynn_L
August 23, 2024 · via Viator
Fun experience

I have not been in Tokyo for a long time. My first visit to Tokyo was in 2004. Tokyo is alway rebuilding and it is amazing. A great tour despite the heat.

M
Malia_J
January 27, 2024 · via Viator
Best Best Value in Shinjuku

Nao was an amazing tour guide. No way we could have known or experience all we did in just 3 hours. BEST value in Shinjuku ever. If we go back to the area we have a good idea of where we would go or not go. We love culture and history so we appreciated visiting a Shrine in the middle of this huge city and roof top gardens. Noa insight and perspective of political and religious history was fascinating. We had so many questions I hope he didn't mind. It's mind blowing to see underground food courts. Most elaborate selection of to go food I've seen compared to Europe, US and Asia countries I've visited. The quality of packaging and preparation is untouchable. Now I know why so many or thin. With so many option there's no need to over indulge. Lol. We toured down dark allies which I would NOT go on my own being new but with Nao I felt safe. Historical Brothel area turned into mini bars and eateries was mind blowing. Old buildings existed prior to wars so you can imagine what it was like 100 yrs ago. Of course we had to see Godzilla which was amazing and got great pics, Japan version of Timesquare, trending shopping and most expensive stores I've been in. I could go on and on but you get the idea that we were more than pleased with Nao and his guided walking tour.

R
robert_m
April 28, 2023 · via Viator
Adventure in shinjuku station

I had so much fun. The tour is great, I can't recommend it enough. Shinjuku station is way bigger than you think, you will see some awesome sights such as a Shinto shrine and the view from the top of the metro gov building. The guide is also super friendly, has perfect English and is quite funny.

T
T6581PImarciab
April 3, 2023 · via Tripadvisor
Excellent

We had Terry as our guide he was very informative & we thoroughly enjoyed the tour we did not know what to expect but it was better than we thought

F
fishman28
December 21, 2022 · via Tripadvisor
Local Knowledge, Unexpected Surprises and a bit of Exercise!

Overall great experience! A well planned excursion with a local guide that took me to many spots around Shinjuku I had not experienced yet during my several days in Tokyo. Bring comfortable shoes, you’ll cover some ground from rooftop gardens, to multi floor luxury department stores and then underground mazes below Shinjuku station with opportunities to shop or just people watch. History, culture, entertainment and calorie burning, a great mix! My guide spoke English well, was great company and I really enjoyed the end of the tour as we landed in a small yakitori in Omoide Yokucho for a bit of amazing local skewers and beers and great conversation!

Operator response

Thank you for choosing our tour. Hopefully, you become a master of Shinjuku a little bit. You often come to Shinjuku right? Next time, you can try to find a new landscape in Shinjuku by yourself. Enjoy Tokyo Best regards Terry

$32/ person
4.9(11)
Duration3 hours
LanguagesCMN, EN
ConfirmationInstant
Check availability on Viator →
Booked and paid on Viator.com
Free cancellation up to 24 hours before

For a full refund, cancel at least 24 hours before the scheduled departure time.

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Payment and confirmation are handled by Viator
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Excurgo earns a commission from Viator when you book through this link, at no extra cost to you.

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